Baseline mechanisms for IT governance at universities

The pervasive use of technology has created a critical dependency on Information Technology (IT) that requires IT Governance (ITG). ITG calls for the definition and implementation of formal mechanisms at the highest level in the organization taking into account structures, processes and relational mechanisms for the creation of business value from IT investments. However, determining the right ITG mechanisms remains a complex endeavour. Previous studies have identified ITG mechanisms in use in the financial and health care industries. While universities also increasingly depend on IT for their success, ITG implementation in universities has not received much attention. As universities have many unique characteristics, it is highly unlikely that ITG experiences from the financial and health care industries can be directly applied to universities. Therefore, the purpose of this research is to identify an ITG mechanisms’ baseline for universities. Six case studies comprising of in-depth interviews three international universities in Brazil, Portugal and the Netherlands, led to the proposal of a minimum ITG baseline for universities that is compared with the financial and health care industries. This article concludes by presenting key contributions, limitations and future work.CAPES Foundation, Ministry of Education of Brazil Process n.º10415/13-0This work was supported by CAPES Foundation, Ministry of Education of Brazil Process n.º10415/13-0 and by COMPETE: POCI-01-0145-FEDER-007043 and FCT – Foundation for Science and Technology, project UID/CEC/00319/2013.info:eu-repo/semantics/publishedVersio

Baseline mechanisms for IT governance at universities

The pervasive use of technology has created a critical dependency on Information Technology (IT) that requires IT Governance (ITG). ITG calls for the definition and implementation of formal mechanisms at the highest level in the organization taking into account structures, processes and relational mechanisms for the creation of business value from IT investments. However, determining the right ITG mechanisms remains a complex endeavour. Previous studies have identified ITG mechanisms in use in the financial and health care industries. While universities also increasingly depend on IT for their success, ITG implementation in universities has not received much attention. As universities have many unique characteristics, it is highly unlikely that ITG experiences from the financial and health care industries can be directly applied to universities. Therefore, the purpose of this research is to identify an ITG mechanisms’ baseline for universities. Six case studies comprising of in-depth interviews three international universities in Brazil, Portugal and the Netherlands, led to the proposal of a minimum ITG baseline for universities that is comparared with the financial and health care industries. This article concludes by presenting key contributions, limitations and future work.info:eu-repo/semantics/acceptedVersio

Communication on Smart City Evaluation and Reporting In UK cities: Pilots, Demos and Experiments Case

Global trends towards urbanisation are associated with wide-ranging challenges and opportunities for cities. Smart technologies create new opportunities for a range of smart city development and regeneration programmes designed to address the environmental, economic and social challenges concentrated in cities. Whilst smart city programmes have received much publicity, there has been much less discussion about the evaluation and measurement of smart city programme outcomes. Existing evaluation approaches have been criticised as non-standard and inadequate, focusing more on implementation processes and investment metrics than on city outcomes and the impacts of smart city programmes. Addressing this, the SmartDframe project aimed to examine city approaches to the evaluation of smart city projects and programmes and reporting of their impacts on city outcomes. A number of ‘smarter’ UK cities were invited to participate, with agreement by city authorities from Birmingham, Bristol, Manchester, Milton Keynes and Peterborough to be interviewed about their smart city work. The findings provide a series of smart city case studies that exemplify contemporary city practices, offering a timely, insightful contribution to city discourse about existing and best practice approaches to evaluation and reporting of complex smart city projects and programmes

Constructing commons in the cultural environment

This Article sets out a framework for investigating sharing and resource-pooling arrangements for information- and knowledge-based works. We argue that adapting the approach pioneered by Elinor Ostrom and her collaborators to commons arrangements in the natural environment provides a template for examining the construction of commons in the cultural environment. The approach promises to lead to a better understanding of how participants in commons and pooling arrangements structure their interactions in relation to the environments in which they are embedded, in relation to information and knowledge resources that they produce and use, and in relation to one another

A Tale of Evaluation and Reporting in UK Smart Cities

Global trends towards urbanisation are associated with wide-ranging challenges and opportunities for cities. Smart technologies create new opportunities for a range of smart city development and regeneration programmes designed to address the environmental, economic and social challenges concentrated in cities. Whilst smart city programmes have received much publicity, there has been much less discussion about evaluation of smart city programmes and the measurement of their outcomes for cities. Existing evaluation approaches have been criticised as non-standard and inadequate, focusing more on implementation processes and investment metrics than on the impacts of smart city programmes on strategic city outcomes and progress. To examine this, the SmartDframe project conducted research on city approaches to the evaluation of smart city projects and programmes, and reporting of impacts on city outcomes. This included the ‘smarter’ UK cities of Birmingham, Bristol, Manchester, Milton Keynes and Peterborough. City reports and interviews with representative local government authorities informed the case study analysis. The report provides a series of smart city case studies that exemplify contemporary city practices, offering a timely, insightful contribution to city discourse about best practice approaches to evaluation and reporting of complex smart city projects and programmes

Effects of peer comparisons on low-promotability tasks: Evidence from a university field experiment

Governance—the way rules are set and implemented—in many institutions is sustained through the service of groups of individuals, performing low-promotability tasks. For instance, the success of not-for-profit professional societies, civic organizations, and public universities depends on the willingness of members and employees to serve in governance. Typically service is requested by annual calls to serve. We implement and analyze a field experiment at a large public university using a randomized experimental design, to investigate whether responses to calls to serve are affected by revealing a department's service rankings among its peer departments. We find that revealing a service ranking in the lowest quartile leads to significantly higher response rates than disclosing a median and higher-than-median ranking. Second, beyond informing department heads of their departments’ service rank, directly informing individual faculty members does not have an additional effect on response rates. Third, we show that the treatment effects in the lowest serving quartile are driven by female faculty responses, even though female faculty members were no more likely than their male peers to respond to serve before the experiment. If taking on such tasks is detrimental to promotion, while important for the overall institution, this has implications for the faculty careers of women and men. We discuss potential mechanisms behind the results; formally testing these mechanisms is an area for future research