Survey on Evaluation Methods for Dialogue Systems

In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and questionnaires. However, this tends to be very cost and time intensive. Thus, much work has been put into finding methods, which allow to reduce the involvement of human labour. In this survey, we present the main concepts and methods. For this, we differentiate between the various classes of dialogue systems (task-oriented dialogue systems, conversational dialogue systems, and question-answering dialogue systems). We cover each class by introducing the main technologies developed for the dialogue systems and then by presenting the evaluation methods regarding this class

Sentiment analysis on Bangla conversation using machine learning approach

Nowadays, online communication is more convenient and popular than face-to-face conversation. Therefore, people prefer online communication over face-to-face meetings. Enormous people use online chatting systems to speak with their loved ones at any given time throughout the world. People create massive quantities of conversation every second because of their online engagement. People's feelings during the conversation period can be gleaned as useful information from these conversations. Text analysis and conclusion of any material as summarization can be done using sentiment analysis by natural language processing. The use of communication for customer service portals in various e-commerce platforms and crime investigations based on digital evidence is increasing the need for sentiment analysis of a conversation. Other languages, such as English, have well-developed libraries and resources for natural language processing, yet there are few studies conducted on Bangla. It is more challenging to extract sentiments from Bangla conversational data due to the language's grammatical complexity. As a result, it opens vast study opportunities. So, support vector machine, multinomial naïve Bayes, k-nearest neighbors, logistic regression, decision tree, and random forest was used. From the dataset, extracted information was labeled as positive and negative

leveraging non conversational tasks for low resource slot filling does it help

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Survey on evaluation methods for dialogue

In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and questionnaires. However, this tends to be very cost and time intensive. Thus, much work has been put into finding methods, which allow to reduce the involvement of human labour. In this survey, we present the main concepts and methods. For this, we differentiate between the various classes of dialogue systems (task-oriented dialogue systems, conversational dialogue systems, and question-answering dialogue systems). We cover each class by introducing the main technologies developed for the dialogue systems and then by presenting the evaluation methods regarding this class

Intuitive Instruction of Industrial Robots : A Knowledge-Based Approach

With more advanced manufacturing technologies, small and medium sized enterprises can compete with low-wage labor by providing customized and high quality products. For small production series, robotic systems can provide a cost-effective solution. However, for robots to be able to perform on par with human workers in manufacturing industries, they must become flexible and autonomous in their task execution and swift and easy to instruct. This will enable small businesses with short production series or highly customized products to use robot coworkers without consulting expert robot programmers. The objective of this thesis is to explore programming solutions that can reduce the programming effort of sensor-controlled robot tasks. The robot motions are expressed using constraints, and multiple of simple constrained motions can be combined into a robot skill. The skill can be stored in a knowledge base together with a semantic description, which enables reuse and reasoning. The main contributions of the thesis are 1) development of ontologies for knowledge about robot devices and skills, 2) a user interface that provides simple programming of dual-arm skills for non-experts and experts, 3) a programming interface for task descriptions in unstructured natural language in a user-specified vocabulary and 4) an implementation where low-level code is generated from the high-level descriptions. The resulting system greatly reduces the number of parameters exposed to the user, is simple to use for non-experts and reduces the programming time for experts by 80%. The representation is described on a semantic level, which means that the same skill can be used on different robot platforms. The research is presented in seven papers, the first describing the knowledge representation and the second the knowledge-based architecture that enables skill sharing between robots. The third paper presents the translation from high-level instructions to low-level code for force-controlled motions. The two following papers evaluate the simplified programming prototype for non-expert and expert users. The last two present how program statements are extracted from unstructured natural language descriptions

Social talk capabilities for dialogue systems

Small talk capabilities are an important but very challenging extension to dialogue systems. Small talk (or social talk) refers to a kind of conversation, which does not focus on the exchange of information, but on the negotiation of social roles and situations. The goal of this thesis is to provide knowledge, processes and structures that can be used by dialogue systems to satisfactorily participate in social conversations. For this purpose the thesis presents research in the areas of natural-language understanding, dialogue management and error handling. Nine new models of social talk based on a data analysis of small talk conversations are described. The functionally-motivated and content-abstract models can be used for small talk conversations on various topics. The basic elements of the models consist of dialogue acts for social talk newly developed on basis of social science theory. The thesis also presents some conversation strategies for the treatment of so-called out-of-domain (OoD) utterances that can be used to avoid errors in the input understanding of dialogue systems. Additionally, the thesis describes a new extension to dialogue management that flexibly manages interwoven dialogue threads. The small talk models as well as the strategies for handling OoD utterances are encoded as computational dialogue threads

Data Science and Knowledge Discovery

Data Science (DS) is gaining significant importance in the decision process due to a mix of various areas, including Computer Science, Machine Learning, Math and Statistics, domain/business knowledge, software development, and traditional research. In the business field, DS's application allows using scientific methods, processes, algorithms, and systems to extract knowledge and insights from structured and unstructured data to support the decision process. After collecting the data, it is crucial to discover the knowledge. In this step, Knowledge Discovery (KD) tasks are used to create knowledge from structured and unstructured sources (e.g., text, data, and images). The output needs to be in a readable and interpretable format. It must represent knowledge in a manner that facilitates inferencing. KD is applied in several areas, such as education, health, accounting, energy, and public administration. This book includes fourteen excellent articles which discuss this trending topic and present innovative solutions to show the importance of Data Science and Knowledge Discovery to researchers, managers, industry, society, and other communities. The chapters address several topics like Data mining, Deep Learning, Data Visualization and Analytics, Semantic data, Geospatial and Spatio-Temporal Data, Data Augmentation and Text Mining