A Review of Verbal and Non-Verbal Human-Robot Interactive Communication

In this paper, an overview of human-robot interactive communication is presented, covering verbal as well as non-verbal aspects of human-robot interaction. Following a historical introduction, and motivation towards fluid human-robot communication, ten desiderata are proposed, which provide an organizational axis both of recent as well as of future research on human-robot communication. Then, the ten desiderata are examined in detail, culminating to a unifying discussion, and a forward-looking conclusion

Investigating the influence of situations and expectations on user behavior : empirical analyses in human-robot interaction

Lohse M. Investigating the influence of situations and expectations on user behavior : empirical analyses in human-robot interaction. Bielefeld (Germany): Bielefeld University; 2010.Social sciences are becoming increasingly important for robotics research as work goes on to enable service robots to interact with inexperienced users. This endeavor can only be successful if the robots learn to interpret the users' behavior reliably and, in turn, provide feedback for the users, which enables them to understand the robot. In order to achieve this goal, the thesis introduces an approach to describe the interaction situation as a dynamic construct with different levels of specificity. The situation concept is the starting point for a model which aims to explain the users' behavior. The second important component of the model is the expectations of the users with respect to the robot. Both the situation and the expectations are shown to be the main determinants of the users' behaviors. With this theoretical background in mind, the thesis examines interactions from a home tour scenario in which a human teaches a robot about rooms and objects within them. To analyze the human expectations and behaviors in this situation, two main novel methods have been developed. In particular, a quantitative method for the analysis of the users' behavior repertoires (speech, gesture, eye gaze, body orientation, etc.) is introduced. The approach focuses on the interaction level, which describes the interplay between the robot and the user. In the second novel method, also the system level is taken into account, which includes the robot components and their interplay. This method serves for a detailed task analysis and helps to identify problems that occur in the interaction. By applying these methods, the thesis contributes to the identification of underlying expectations that allow future behavior of the users to be predicted in particular situations. Knowledge about the users' behavior repertoires serves as a cue for the robot about the state of the interaction and the task the users aim to accomplish. Therefore, it enables robot developers to adapt the interaction models of the components to the situation, actual user expectations, and behaviors. The work provides a deeper understanding of the role of expectations in human-robot interaction and contributes to the interaction and system design of interactive robots

HUMAN ROBOT INTERACTION THROUGH SEMANTIC INTEGRATION OF MULTIPLE MODALITIES, DIALOG MANAGEMENT, AND CONTEXTS

The hypothesis for this research is that applying the Human Computer Interaction (HCI) concepts of using multiple modalities, dialog management, context, and semantics to Human Robot Interaction (HRI) will improve the performance of Instruction Based Learning (IBL) compared to only using speech. We tested the hypothesis by simulating a domestic robot that can be taught to clean a house using a multi-modal interface. We used a method of semantically integrating the inputs from multiple modalities and contexts that multiplies a confidence score for each input by a Fusion Weight, sums the products, and then uses the input with the highest product sum. We developed an algorithm for determining the Fusion Weights. We concluded that different modalities, contexts, and modes of dialog management impact human robot interaction; however, which combination is better depends on the importance of the accuracy of learning what is taught versus the succinctness of the dialog between the user and the robot

Towards gestural understanding for intelligent robots

Fritsch JN. Towards gestural understanding for intelligent robots. Bielefeld: Universität Bielefeld; 2012.A strong driving force of scientific progress in the technical sciences is the quest for systems that assist humans in their daily life and make their life easier and more enjoyable. Nowadays smartphones are probably the most typical instances of such systems. Another class of systems that is getting increasing attention are intelligent robots. Instead of offering a smartphone touch screen to select actions, these systems are intended to offer a more natural human-machine interface to their users. Out of the large range of actions performed by humans, gestures performed with the hands play a very important role especially when humans interact with their direct surrounding like, e.g., pointing to an object or manipulating it. Consequently, a robot has to understand such gestures to offer an intuitive interface. Gestural understanding is, therefore, a key capability on the way to intelligent robots. This book deals with vision-based approaches for gestural understanding. Over the past two decades, this has been an intensive field of research which has resulted in a variety of algorithms to analyze human hand motions. Following a categorization of different gesture types and a review of other sensing techniques, the design of vision systems that achieve hand gesture understanding for intelligent robots is analyzed. For each of the individual algorithmic steps – hand detection, hand tracking, and trajectory-based gesture recognition – a separate Chapter introduces common techniques and algorithms and provides example methods. The resulting recognition algorithms are considering gestures in isolation and are often not sufficient for interacting with a robot who can only understand such gestures when incorporating the context like, e.g., what object was pointed at or manipulated. Going beyond a purely trajectory-based gesture recognition by incorporating context is an important prerequisite to achieve gesture understanding and is addressed explicitly in a separate Chapter of this book. Two types of context, user-provided context and situational context, are reviewed and existing approaches to incorporate context for gestural understanding are reviewed. Example approaches for both context types provide a deeper algorithmic insight into this field of research. An overview of recent robots capable of gesture recognition and understanding summarizes the currently realized human-robot interaction quality. The approaches for gesture understanding covered in this book are manually designed while humans learn to recognize gestures automatically during growing up. Promising research targeted at analyzing developmental learning in children in order to mimic this capability in technical systems is highlighted in the last Chapter completing this book as this research direction may be highly influential for creating future gesture understanding systems

Error handling in multimodal voice-enabled interfaces of tour-guide robots using graphical models

Mobile service robots are going to play an increasing role in the society of humans. Voice-enabled interaction with service robots becomes very important, if such robots are to be deployed in real-world environments and accepted by the vast majority of potential human users. The research presented in this thesis addresses the problem of speech recognition integration in an interactive voice-enabled interface of a service robot, in particular a tour-guide robot. The task of a tour-guide robot is to engage visitors to mass exhibitions (users) in dialogue providing the services it is designed for (e.g. exhibit presentations) within a limited time. In managing tour-guide dialogues, extracting the user goal (intention) for requesting a particular service at each dialogue state is the key issue. In mass exhibition conditions speech recognition errors are inevitable because of noisy speech and uncooperative users of robots with no prior experience in robotics. They can jeopardize the user goal identification. Wrongly identified user goals can lead to communication failures. Therefore, to reduce the risk of such failures, methods for detecting and compensating for communication failures in human-robot dialogue are needed. During the short-term interaction with visitors, the interpretation of the user goal at each dialogue state can be improved by combining speech recognition in the speech modality with information from other available robot modalities. The methods presented in this thesis exploit probabilistic models for fusing information from speech and auxiliary modalities of the robot for user goal identification and communication failure detection. To compensate for the detected communication failures we investigate multimodal methods for recovery from communication failures. To model the process of modality fusion, taking into account the uncertainties in the information extracted from each input modality during human-robot interaction, we use the probabilistic framework of Bayesian networks. Bayesian networks are graphical models that represent a joint probability function over a set of random variables. They are used to model the dependencies among variables associated with the user goals, modality related events (e.g. the event of user presence that is inferred from the laser scanner modality of the robot), and observed modality features providing evidence in favor of these modality events. Bayesian networks are used to calculate posterior probabilities over the possible user goals at each dialogue state. These probabilities serve as a base in deciding if the user goal is valid, i.e. if it can be mapped into a tour-guide service (e.g. exhibit presentation) or is undefined – signaling a possible communication failure. The Bayesian network can be also used to elicit probabilities over the modality events revealing information about the possible cause for a communication failure. Introducing new user goal aspects (e.g. new modality events and related features) that provide auxiliary information for detecting communication failures makes the design process cumbersome, calling for a systematic approach in the Bayesian network modelling. Generally, introducing new variables for user goal identification in the Bayesian networks can lead to complex and computationally expensive models. In order to make the design process more systematic and modular, we adapt principles from the theory of grounding in human communication. When people communicate, they resolve understanding problems in a collaborative joint effort of providing evidence of common shared knowledge (grounding). We use Bayesian network topologies, tailored to limited computational resources, to model a state-based grounding model fusing information from three different input modalities (laser, video and speech) to infer possible grounding states. These grounding states are associated with modality events showing if the user is present in range for communication, if the user is attending to the interaction, whether the speech modality is reliable, and if the user goal is valid. The state-based grounding model is used to compute probabilities that intermediary grounding states have been reached. This serves as a base for detecting if the the user has reached the final grounding state, or wether a repair dialogue sequence is needed. In the case of a repair dialogue sequence, the tour-guide robot can exploit the multiple available modalities along with speech. For example, if the user has failed to reach the grounding state related to her/his presence in range for communication, the robot can use its move modality to search and attract the attention of the visitors. In the case when speech recognition is detected to be unreliable, the robot can offer the alternative use of the buttons modality in the repair sequence. Given the probability of each grounding state, and the dialogue sequence that can be executed in the next dialogue state, a tour-guide robot has different preferences on the possible dialogue continuation. If the possible dialogue sequences at each dialogue state are defined as actions, the introduced principle of maximum expected utility (MEU) provides an explicit way of action selection, based on the action utility, given the evidence about the user goal at each dialogue state. Decision networks, constructed as graphical models based on Bayesian networks are proposed to perform MEU-based decisions, incorporating the utility of the actions to be chosen at each dialogue state by the tour-guide robot. These action utilities are defined taking into account the tour-guide task requirements. The proposed graphical models for user goal identification and dialogue error handling in human-robot dialogue are evaluated in experiments with multimodal data. These data were collected during the operation of the tour-guide robot RoboX at the Autonomous System Lab of EPFL and at the Swiss National Exhibition in 2002 (Expo.02). The evaluation experiments use component and system level metrics for technical (objective) and user-based (subjective) evaluation. On the component level, the technical evaluation is done by calculating accuracies, as objective measures of the performance of the grounding model, and the resulting performance of the user goal identification in dialogue. The benefit of the proposed error handling framework is demonstrated comparing the accuracy of a baseline interactive system, employing only speech recognition for user goal identification, and a system equipped with multimodal grounding models for error handling

Robotics 2010

Without a doubt, robotics has made an incredible progress over the last decades. The vision of developing, designing and creating technical systems that help humans to achieve hard and complex tasks, has intelligently led to an incredible variety of solutions. There are barely technical fields that could exhibit more interdisciplinary interconnections like robotics. This fact is generated by highly complex challenges imposed by robotic systems, especially the requirement on intelligent and autonomous operation. This book tries to give an insight into the evolutionary process that takes place in robotics. It provides articles covering a wide range of this exciting area. The progress of technical challenges and concepts may illuminate the relationship between developments that seem to be completely different at first sight. The robotics remains an exciting scientific and engineering field. The community looks optimistically ahead and also looks forward for the future challenges and new development