The scholarly impact of TRECVid (2003-2009)

This paper reports on an investigation into the scholarly impact of the TRECVid (TREC Video Retrieval Evaluation) benchmarking conferences between 2003 and 2009. The contribution of TRECVid to research in video retrieval is assessed by analyzing publication content to show the development of techniques and approaches over time and by analyzing publication impact through publication numbers and citation analysis. Popular conference and journal venues for TRECVid publications are identified in terms of number of citations received. For a selection of participants at different career stages, the relative importance of TRECVid publications in terms of citations vis a vis their other publications is investigated. TRECVid, as an evaluation conference, provides data on which research teams ‘scored’ highly against the evaluation criteria and the relationship between ‘top scoring’ teams at TRECVid and the ‘top scoring’ papers in terms of citations is analysed. A strong relationship was found between ‘success’ at TRECVid and ‘success’ at citations both for high scoring and low scoring teams. The implications of the study in terms of the value of TRECVid as a research activity, and the value of bibliometric analysis as a research evaluation tool, are discussed

Deep learning based Arabic short answer grading in serious games

Automatic short answer grading (ASAG) has become part of natural language processing problems. Modern ASAG systems start with natural language preprocessing and end with grading. Researchers started experimenting with machine learning in the preprocessing stage and deep learning techniques in automatic grading for English. However, little research is available on automatic grading for Arabic. Datasets are important to ASAG, and limited datasets are available in Arabic. In this research, we have collected a set of questions, answers, and associated grades in Arabic. We have made this dataset publicly available. We have extended to Arabic the solutions used for English ASAG. We have tested how automatic grading works on answers in Arabic provided by schoolchildren in 6th grade in the context of serious games. We found out those schoolchildren providing answers that are 5.6 words long on average. On such answers, deep learning-based grading has achieved high accuracy even with limited training data. We have tested three different recurrent neural networks for grading. With a transformer, we have achieved an accuracy of 95.67%. ASAG for school children will help detect children with learning problems early. When detected early, teachers can solve learning problems easily. This is the main purpose of this research

Fully Automated Fact Checking Using External Sources

Given the constantly growing proliferation of false claims online in recent years, there has been also a growing research interest in automatically distinguishing false rumors from factually true claims. Here, we propose a general-purpose framework for fully-automatic fact checking using external sources, tapping the potential of the entire Web as a knowledge source to confirm or reject a claim. Our framework uses a deep neural network with LSTM text encoding to combine semantic kernels with task-specific embeddings that encode a claim together with pieces of potentially-relevant text fragments from the Web, taking the source reliability into account. The evaluation results show good performance on two different tasks and datasets: (i) rumor detection and (ii) fact checking of the answers to a question in community question answering forums.Comment: RANLP-201

Evaluating Web Search Result Summaries

The aim of our research is to produce and assess short summaries to aid users’ relevance judgements, for example for a search engine result page. In this paper we present our new metric for measuring summary quality based on representativeness and judgeability, and compare the summary quality of our system to that of Google. We discuss the basis for constructing our evaluation methodology in contrast to previous relevant open evaluations, arguing that the elements which make up an evaluation methodology: the tasks, data and metrics, are interdependent and the way in which they are combined is critical to the effectiveness of the methodology. The paper discusses the relationship between these three factors as implemented in our own work, as well as in SUMMAC/MUC/DUC

Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach

Call centre channels play a cornerstone role in business communications and transactions, especially in challenging business situations. Operations’ efficiency, service quality, and resource productivity are core aspects of call centres’ competitive advantage in rapid market competition. Performance evaluation in call centres is challenging due to human subjective evaluation, manual assortment to massive calls, and inequality in evaluations because of different raters. These challenges impact these operations' efficiency and lead to frustrated customers. This study aims to automate performance evaluation in call centres using various deep learning approaches. Calls recorded in a call centre are modelled and classified into high- or low-performance evaluations categorised as productive or nonproductive calls. The proposed conceptual model considers a deep learning network approach to model the recorded calls as text and speech. It is based on the following: 1) focus on the technical part of agent performance, 2) objective evaluation of the corpus, 3) extension of features for both text and speech, and 4) combination of the best accuracy from text and speech data using a multimodal structure. Accordingly, the diarisation algorithm extracts that part of the call where the agent is talking from which the customer is doing so. Manual annotation is also necessary to divide the modelling corpus into productive and nonproductive (supervised training). Krippendorff’s alpha was applied to avoid subjectivity in the manual annotation. Arabic speech recognition is then developed to transcribe the speech into text. The text features are the words embedded using the embedding layer. The speech features make several attempts to use the Mel Frequency Cepstral Coefficient (MFCC) upgraded with Low-Level Descriptors (LLD) to improve classification accuracy. The data modelling architectures for speech and text are based on CNNs, BiLSTMs, and the attention layer. The multimodal approach follows the generated models to improve performance accuracy by concatenating the text and speech models using the joint representation methodology. The main contributions of this thesis are: • Developing an Arabic Speech recognition method for automatic transcription of speech into text. • Drawing several DNN architectures to improve performance evaluation using speech features based on MFCC and LLD. • Developing a Max Weight Similarity (MWS) function to outperform the SoftMax function used in the attention layer. • Proposing a multimodal approach for combining the text and speech models for best performance evaluation

A discourse-based approach for Arabic question answering

The treatment of complex questions with explanatory answers involves searching for arguments in texts. Because of the prominent role that discourse relations play in reflecting text-producers’ intentions, capturing the underlying structure of text constitutes a good instructor in this issue. From our extensive review, a system for automatic discourse analysis that creates full rhetorical structures in large scale Arabic texts is currently unavailable. This is due to the high computational complexity involved in processing a large number of hypothesized relations associated with large texts. Therefore, more practical approaches should be investigated. This paper presents a new Arabic Text Parser oriented for question answering systems dealing with لماذا “why” and كيف “how to” questions. The Text Parser presented here considers the sentence as the basic unit of text and incorporates a set of heuristics to avoid computational explosion. With this approach, the developed question answering system reached a significant improvement over the baseline with a Recall of 68% and MRR of 0.62