Automatic Identification of Questions in MOOC Forums and Association with Self-Regulated Learning

International audienceDiscussion forums can be a rich source to analyze students' questions but it can be challenging to find relevant categories of questions. We considered here students' posts from the discussion forum of four editions of a same French MOOC on Project Management. We extended a coding scheme to annotate questions based on their content (course vs. non course) and trained 3 stages of an automatic annotation model. Then we studied the correlation between the nature of the questions asked and students' performance and self-regulation. The results are promising and reveal, for the minority of students active on forums, the possibility to use this feature to better estimate their performance and some of their self-regulation skills based on questions they ask

Delving into instructor‐led feedback interventions informed by learning analytics in massive open online courses

Producción CientíficaBackground:Providing feedback in massive open online courses (MOOCs) is chal-lenging due to the massiveness and heterogeneity of learners' population. Learninganalytics (LA) solutions aim at scaling up feedback interventions and supportinginstructors in this endeavour.Paper Objectives:This paper focuses on instructor-led feedback mediated by LAtools in MOOCs. Our goal is to answer how, to what extent data-driven feedback isprovided to learners, and what its impact is.Methods:We conducted a systematic literature review on the state-of-the-art LA-informed instructor-led feedback in MOOCs. From a pool of 227 publications, weselected 38 articles that address the topic of LA-informed feedback in MOOCs medi-ated by instructors. We applied etic content analysis to the collected data.Results and Conclusions:The results revealed a lack of empirical studies exploring LA todeliver feedback, and limited attention on pedagogy to inform feedback practices. Our find-ings suggest the need for systematization and evaluation of feedback. Additionally, there isa need for conceptual tools to guide instructors' in the design of LA-based feedback.Takeaways:We point out the need for systematization and evaluation of feedback. Weenvision that this research can support the design of LA-based feedback, thus contribut-ing to bridge the gap between pedagogy and data-driven practice in MOOCs.Consejo de Investigación de Estonia (PSG286)Ministerio de Ciencia e Innovación - Fondo Europeo de Desarrollo Regional y la Agencia Nacional de Investigación (grant PID2020-112584RB-C32) and (grant TIN2017-85179-C3-2-R)Junta de Castilla y León - Fondo Social Europeo y el Consejo Regional de Educación (grant E-47-2018-0108488

How to design for persistence and retention in MOOCs?

Design of educational interventions is typically carried out following a design cycle involving phases of investigation, conceptualization, prototyping, implementation, execution and evaluation. This cycle can be applied at different levels of granularity e.g. learning activity, module, course or programme. In this paper we consider an aspect of learner behavior that can be critical to the success of many MOOCs i.e. their persistence to study, and the related theme of learner retention. We reflect on the impact that consideration of these can have on design decisions at different stages in the design cycle with the aim of en-hancing MOOC design in relation to learner persistence and retention, with particular attention to the European context

An Investigation Into The Accessibility Of Massive Open Online Courses (MOOCs)

Massive Open Online Courses (MOOCs) are an evolution of open online learning that enables people to study online and for little or no cost. MOOCs can provide learners with the flexibility to learn, opportunities for social learning, and the chance to gain new skills and knowledge. While MOOCs have the potential to also bring these benefits to disabled learners, there is little understanding of how accessibility is embedded in the creation of MOOCs. The goal of this research has been to understand the accessibility barriers in MOOCs and to develop processes to identify and address those barriers. In the extant literature, the expectations of disabled learners when they take up MOOCs are not discussed and studies on MOOCs that report demographic data of learners do not consider disabled learners. However, disabled learners can face difficulties in accessing MOOCs, and certain learning designs of MOOCs may affect their engagement, causing them to miss out on opportunities offered by MOOCs. Technologies and the learning design approaches for MOOCs need to be as accessible as possible, so that learners can use MOOCs in a range of contexts, including via assistive technologies. This research has investigated the current state of accessibility in MOOCs. It has involved the following: Interviews with 26 MOOC providers; including software developers, accessibility managers, inclusion designers, instructional designers, course editors and learning media developers; Comparative quantitative survey data involving disabled and non-disabled learners participating in 14 MOOCs; Interviews with 15 disabled learners which have captured their experiences; and An accessibility audit was devised and then used to evaluate MOOCs from 4 major platforms: FutureLearn, edX, Coursera and Canvas. This audit comprises 4 components: technical accessibility, user experience (UX), quality and learning design; 10 experts were involved in its design and validation. This research programme has yielded an understanding of how MOOC providers cater for disabled learners, the motivations of disabled learners when taking part in MOOCs, and how MOOCs should be designed to be accessible for disabled learners. A range of barriers to accessibility in MOOCs have been identified, and an accessibility audit for MOOCs has been proposed. An open online learning environment should take into account learners’ abilities, learning goals, where learning takes place, and the different devices learners use. The research outcomes will be beneficial to MOOC providers to support the accessible design of MOOCs, including the educational resources and the platforms where the MOOCs are hosted. The ultimate beneficiaries of this research project are MOOC learners because accessible MOOCs will help support their lifelong learning and provide re-skilling opportunities

Influence of employer support for professional development on MOOCs enrolment and completion: Results from a cross-course survey

Although the potential of open education and MOOCs for professional development is usually recognized, it has not yet been explored extensively. How far employers support non-formal learning is still an open question. This paper presents the findings of a survey-based study which focuses on the influence of employer support for (general) professional development on employees’ use of MOOCs. Findings show that employers are usually unaware that their employees are participating in MOOCs. In addition, employer support for general professional development is positively associated with employees completing MOOCs and obtaining certificates for them. However, the relationship between employer support and MOOC enrollment is less clear: workers who have more support from their employers tend to enroll in either a low or a high number of MOOCs. Finally, the promotion of a minimum of ICT skills by employers is shown to be an effective way of encouraging employee participation in the open education ecosystem.JRC.J.3-Information Societ