Unsupervised Opinion Summarization with Noising and Denoising

The supervised training of high-capacity models on large datasets containing hundreds of thousands of document-summary pairs is critical to the recent success of deep learning techniques for abstractive summarization. Unfortunately, in most domains (other than news) such training data is not available and cannot be easily sourced. In this paper we enable the use of supervised learning for the setting where there are only documents available (e.g.,~product or business reviews) without ground truth summaries. We create a synthetic dataset from a corpus of user reviews by sampling a review, pretending it is a summary, and generating noisy versions thereof which we treat as pseudo-review input. We introduce several linguistically motivated noise generation functions and a summarization model which learns to denoise the input and generate the original review. At test time, the model accepts genuine reviews and generates a summary containing salient opinions, treating those that do not reach consensus as noise. Extensive automatic and human evaluation shows that our model brings substantial improvements over both abstractive and extractive baselines.Comment: ACL 202

Fair Abstractive Summarization of Diverse Perspectives

People from different social and demographic groups express diverse perspectives and conflicting opinions on a broad set of topics such as product reviews, healthcare, law, and politics. A fair summary should provide a comprehensive coverage of diverse perspectives without underrepresenting certain groups. However, current work in summarization metrics and Large Language Models (LLMs) evaluation has not explored fair abstractive summarization. In this paper, we systematically investigate fair abstractive summarization for user-generated data. We first formally define fairness in abstractive summarization as not underrepresenting perspectives of any groups of people and propose four reference-free automatic metrics measuring the differences between target and source perspectives. We evaluate five LLMs, including three GPT models, Alpaca, and Claude, on six datasets collected from social media, online reviews, and recorded transcripts. Experiments show that both the model-generated and the human-written reference summaries suffer from low fairness. We conduct a comprehensive analysis of the common factors influencing fairness and propose three simple but effective methods to alleviate unfair summarization. Our dataset and code are available at https://github.com/psunlpgroup/FairSumm.Comment: 19 pages, 10 figure