Situated navigation support for heterogeneous large crowds via augmented signage

PhD ThesisNavigating unfamiliar places is a common problem people face, and there is a wealth of commercial and research-based applications particularly for mobile devices that provide support in these settings. While many of these solutions work well on an individual level, they are less well suited for very crowded situations, e.g. sports matches, festivals and fairs, or religious events such as pilgrimages. In a large crowd, attending to a mobile device can be hazardous, the underlying technology might not scale well, and some people might be excluded due to not having access to a mobile device. Public signage does not suffer from these issues, and consequently, people frequently rely on signage in crowded settings. However, a key disadvantage of public signage is that it does not provide personalised navigation support. We have therefore investigated augmented signage as a navigation support system for use in large crowds. This thesis investigates the issues of guidance by augmented displays and how this can be made more suitable for people who navigate in groups in unfamiliar areas. In this context we have undertaken three studies as examples to explore how augmented displays can provide aid to people in crowded places. In the first study, we investigated the question of whether the use of dynamic public signage can help pilgrims count or remember the Tawaf rounds while walking around the Ka’bah. We analysed the current situation in Mecca based on a literature review and a series of interviews with pilgrims, who had completed at least one pilgrimage (already visited Mecca). We then presented a prototypical dynamic signage and reported on a user study we conducted in a realistic setting in order to evaluate the system. The results suggest that dynamic signage may be a feasible option to improve the safety of pilgrims in Mecca. In the second study, we introduced a scalable signage-based approach and present results from a comparison study contrasting two designs for augmented signage with a base approach. The results provide evidence that such a system could be easily useable, may reduce task load, and could improve navigation performance. In the final study, we developed public displays (static and dynamic signage) and investigated the ability of using such displays to assist pilgrims of Mecca to find each other after becoming separated while performing rituals inside the Haram (e.g. Tawaf pillar). Once again here we have addressed the issue through a series of interviews with people who had experienced pilgrimage before. Then we constructed a full idea that allowed us to design the initial system and presented it in a focus group session to gain feedback and redesign the system. Afterwards, we conducted a lab-based user study. The results we obtained suggest that a person can extract information (by reading the dynamic signage), also results showed that users were able to remember their information (whilst completing some distraction tasks), and then they completed the static signs tasks successfully. Generally results showed that the system can indicate people to the right place where they can meet again after becoming separated. In general, these results provided good evidence that augmented signage supported by colour and visual codes might provide considerable help in situations with large and heterogeneous crowds. It might be developed and used in different settings for provisional navigation information and allow multi-users to extract their personalised information individually

Design and development of Taeneb City Guide - from paper maps and guidebooks to electronic guides

This paper reports the design, development and feedback from the initial trial of the Taeneb City Guide project developing tourist information software on Personal Digital Assistant (PDA) handheld computers. Based on the users' requirements for electronic tourists guides already published in the literature, the paper focuses on the three main technology features of the systems, which would give the advantage over the existing paper publication: query-able dynamic map interface, dynamic information content and community review systems and users' forum. The paper also reports the results of an initial trial of a City Guide for Glasgow conducted as part of the EMAC 03 conference

Teacher Quality and Student Inequality (Revised 2014)

This paper examines the extent to which the allocation of teachers within and across public high schools is contributing to inequality in student test score performance. Using ten years of administrative data from North Carolina public high schools, I estimate a flexible education production function in which student achievement reflects student inputs, teacher quality, school quality, and a school-specific scaling factor that allows the impact of teaching quality to vary across schools. The existence of nearly 3,000 teacher transfers, combined with a testable exogenous mobility assumption, allows separate identification of each teacher’s quality from both school quality and school sensitivity to teacher quality. I find that teaching quality is surprisingly equitably distributed both within and across high schools. Schools predominantly serving underprivileged students employ teachers who are only slightly below average, and most students receive a mix of their school’s good and bad teachers. Overall, I find that the allocation of teacher and school inputs at the high school level contributes only 4% to the achievement gap between the top and bottom deciles of an index of student background. Finally, I find that schools that disproportionately serve disadvantaged students tend to be more sensitive to teacher quality

Focussed palmtop information access combining starfield displays and profile-based recommendations

This paper presents two palmtop applications: Taeneb CityGuide and Taeneb ConferenceGuide. Both applications are centred around Starfield displays on palmtop computers - this provides fast, dynamic access to information on a small platform. The paper describes the applications focussing on this novel palmtop information access method and on the user-profiling aspect of the CityGuide, where restaurants are recommended to users based on both the match of restaurant type to the users' observed previous interactions and the rating given by reviewers with similar observed preferences

Ideas for the Arcturus personal workstation

In order to achieve more effective use of interpersonal collaboration, management lifecycle activities, and dynamic retrieval of as well as for ordinary programming chores, it may be useful to take a fresh look at the devices we use to help us conduct our transactions with computers.This paper presents some new ideas for using large flatscreen displays and dedicated computers as personal workstations

Using film cutting in interface design

It has been suggested that computer interfaces could be made more usable if their designers utilized cinematography techniques, which have evolved to guide the viewer through a narrative despite frequent discontinuities in the presented scene (i.e., cuts between shots). Because of differences between the domains of film and interface design, it is not straightforward to understand how such techniques can be transferred. May and Barnard (1995) argued that a psychological model of watching film could support such a transference. This article presents an extended account of this model, which allows identification of the practice of collocation of objects of interest in the same screen position before and after a cut. To verify that filmmakers do, in fact, use such techniques successfully, eye movements were measured while participants watched the entirety of a commerciall

Seeing, Sensing, and Scrutinizing

Large changes in a scene often become difficult to notice if made during an eye movement, image flicker, movie cut, or other such disturbance. It is argued here that this <i>change blindness</i> can serve as a useful tool to explore various aspects of vision. This argument centers around the proposal that focused attention is needed for the explicit perception of change. Given this, the study of change perception can provide a useful way to determine the nature of visual attention, and to cast new light on the way that it is—and is not—involved in visual perception. To illustrate the power of this approach, this paper surveys its use in exploring three different aspects of vision. The first concerns the general nature of <i>seeing</i>. To explain why change blindness can be easily induced in experiments but apparently not in everyday life, it is proposed that perception involves a <i>virtual representation</i>, where object representations do not accumulate, but are formed as needed. An architecture containing both attentional and nonattentional streams is proposed as a way to implement this scheme. The second aspect concerns the ability of observers to detect change even when they have no visual experience of it. This <i>sensing</i> is found to take on at least two forms: detection without visual experience (but still with conscious awareness), and detection without any awareness at all. It is proposed that these are both due to the operation of a nonattentional visual stream. The final aspect considered is the nature of visual attention itself—the mechanisms involved when <i>scrutinizing</i> items. Experiments using controlled stimuli show the existence of various limits on visual search for change. It is shown that these limits provide a powerful means to map out the attentional mechanisms involved

Supporting collaboration and engagement using a whiteboard-like display

Large interactive display surfaces have the potential to combine the simplicity, spontaneity and presence of a conventional whiteboard with the convenience, clarity, and archiving and retrieval capabilities of a computer display. Recent developments in display projection and large surface digitising have brought the cost of such displays to a level where they can be utilised to support a range of everyday activities. This paper describes the LIDS (Large Interactive Display Surfaces) project, recently commenced at the University of Waikato. LIDS focuses on the use of low-cost whiteboard-like shared interactive displays, and is exploring whiteboard metaphors and lightweight interaction techniques to support group collaboration and engagement. Three closely related application areas are being studied: (i) support for single and multiple site meetings and informal discussions, (ii) the use of such displays in teaching, and (iii) their use in personal information management