The Management of Manufacturing-Oriented Informatics Systems Using Efficient and Flexible Architectures

Industry and in particular the manufacturing-oriented sector has always been researched and innovated as a result of technological progress, diversification and differentiation among consumers' demands. A company that provides to its customers products matching perfectly their demands at competitive prices has a great advantage over its competitors. Manufacturing-oriented information systems are becoming more flexible and configurable and they require integration with the entire organization. This can be done using efficient software architectures that will allow the coexistence between commercial solutions and open source components while sharing computing resources organized in grid infrastructures and under the governance of powerful management tools.Manufacturing-Oriented Informatics Systems, Open Source, Software Architectures, Grid Computing, Web-Based Management Systems

An Adaptive Integration Architecture for Software Reuse

The problem of building large, reliable software systems in a controlled, cost-effective way, the so-called software crisis problem, is one of computer science\u27s great challenges. From the very outset of computing as science, software reuse has been touted as a means to overcome the software crisis issue. Over three decades later, the software community is still grappling with the problem of building large reliable software systems in a controlled, cost effective way; the software crisis problem is alive and well. Today, many computer scientists still regard software reuse as a very powerful vehicle to improve the practice of software engineering. The advantage of amortizing software development cost through reuse continues to be a major objective in the art of building software, even though the tools, methods, languages, and overall understanding of software engineering have changed significantly over the years. Our work is primarily focused on the development of an Adaptive Application Integration Architecture Framework. Without good integration tools and techniques, reuse is difficult and will probably not happen to any significant degree. In the development of the adaptive integration architecture framework, the primary enabling concept is object-oriented design supported by the unified modeling language. The concepts of software architecture, design patterns, and abstract data views are used in a structured and disciplined manner to established a generic framework. This framework is applied to solve the Enterprise Application Integration (EM) problem in the telecommunications operations support system (OSS) enterprise marketplace. The proposed adaptive application integration architecture framework facilitates application reusability and flexible business process re-engineering. The architecture addresses the need for modern businesses to continuously redefine themselves to address changing market conditions in an increasingly competitive environment. We have developed a number of Enterprise Application Integration design patterns to enable the implementation of an EAI framework in a definite and repeatable manner. The design patterns allow for integration of commercial off-the-shelf applications into a unified enterprise framework facilitating true application portfolio interoperability. The notion of treating application services as infrastructure services and using business processes to combine them arbitrarily provides a natural way of thinking about adaptable and reusable software systems. We present a mathematical formalism for the specification of design patterns. This specification constitutes an extension of the basic concepts from many-sorted algebra. In particular, the notion of signature is extended to that of a vector, consisting of a set of linearly independent signatures. The approach can be used to reason about various properties including efforts for component reuse and to facilitate complex largescale software development by providing the developer with design alternatives and support for automatic program verification

Advanced Knowledge Technologies at the Midterm: Tools and Methods for the Semantic Web

The University of Edinburgh and research sponsors are authorised to reproduce and distribute reprints and on-line copies for their purposes notwithstanding any copyright annotation hereon. The views and conclusions contained herein are the author’s and shouldn’t be interpreted as necessarily representing the official policies or endorsements, either expressed or implied, of other parties.In a celebrated essay on the new electronic media, Marshall McLuhan wrote in 1962:Our private senses are not closed systems but are endlessly translated into each other in that experience which we call consciousness. Our extended senses, tools, technologies, through the ages, have been closed systems incapable of interplay or collective awareness. Now, in the electric age, the very instantaneous nature of co-existence among our technological instruments has created a crisis quite new in human history. Our extended faculties and senses now constitute a single field of experience which demands that they become collectively conscious. Our technologies, like our private senses, now demand an interplay and ratio that makes rational co-existence possible. As long as our technologies were as slow as the wheel or the alphabet or money, the fact that they were separate, closed systems was socially and psychically supportable. This is not true now when sight and sound and movement are simultaneous and global in extent. (McLuhan 1962, p.5, emphasis in original)Over forty years later, the seamless interplay that McLuhan demanded between our technologies is still barely visible. McLuhan’s predictions of the spread, and increased importance, of electronic media have of course been borne out, and the worlds of business, science and knowledge storage and transfer have been revolutionised. Yet the integration of electronic systems as open systems remains in its infancy.Advanced Knowledge Technologies (AKT) aims to address this problem, to create a view of knowledge and its management across its lifecycle, to research and create the services and technologies that such unification will require. Half way through its sixyear span, the results are beginning to come through, and this paper will explore some of the services, technologies and methodologies that have been developed. We hope to give a sense in this paper of the potential for the next three years, to discuss the insights and lessons learnt in the first phase of the project, to articulate the challenges and issues that remain.The WWW provided the original context that made the AKT approach to knowledge management (KM) possible. AKT was initially proposed in 1999, it brought together an interdisciplinary consortium with the technological breadth and complementarity to create the conditions for a unified approach to knowledge across its lifecycle. The combination of this expertise, and the time and space afforded the consortium by the IRC structure, suggested the opportunity for a concerted effort to develop an approach to advanced knowledge technologies, based on the WWW as a basic infrastructure.The technological context of AKT altered for the better in the short period between the development of the proposal and the beginning of the project itself with the development of the semantic web (SW), which foresaw much more intelligent manipulation and querying of knowledge. The opportunities that the SW provided for e.g., more intelligent retrieval, put AKT in the centre of information technology innovation and knowledge management services; the AKT skill set would clearly be central for the exploitation of those opportunities.The SW, as an extension of the WWW, provides an interesting set of constraints to the knowledge management services AKT tries to provide. As a medium for the semantically-informed coordination of information, it has suggested a number of ways in which the objectives of AKT can be achieved, most obviously through the provision of knowledge management services delivered over the web as opposed to the creation and provision of technologies to manage knowledge.AKT is working on the assumption that many web services will be developed and provided for users. The KM problem in the near future will be one of deciding which services are needed and of coordinating them. Many of these services will be largely or entirely legacies of the WWW, and so the capabilities of the services will vary. As well as providing useful KM services in their own right, AKT will be aiming to exploit this opportunity, by reasoning over services, brokering between them, and providing essential meta-services for SW knowledge service management.Ontologies will be a crucial tool for the SW. The AKT consortium brings a lot of expertise on ontologies together, and ontologies were always going to be a key part of the strategy. All kinds of knowledge sharing and transfer activities will be mediated by ontologies, and ontology management will be an important enabling task. Different applications will need to cope with inconsistent ontologies, or with the problems that will follow the automatic creation of ontologies (e.g. merging of pre-existing ontologies to create a third). Ontology mapping, and the elimination of conflicts of reference, will be important tasks. All of these issues are discussed along with our proposed technologies.Similarly, specifications of tasks will be used for the deployment of knowledge services over the SW, but in general it cannot be expected that in the medium term there will be standards for task (or service) specifications. The brokering metaservices that are envisaged will have to deal with this heterogeneity.The emerging picture of the SW is one of great opportunity but it will not be a wellordered, certain or consistent environment. It will comprise many repositories of legacy data, outdated and inconsistent stores, and requirements for common understandings across divergent formalisms. There is clearly a role for standards to play to bring much of this context together; AKT is playing a significant role in these efforts. But standards take time to emerge, they take political power to enforce, and they have been known to stifle innovation (in the short term). AKT is keen to understand the balance between principled inference and statistical processing of web content. Logical inference on the Web is tough. Complex queries using traditional AI inference methods bring most distributed computer systems to their knees. Do we set up semantically well-behaved areas of the Web? Is any part of the Web in which semantic hygiene prevails interesting enough to reason in? These and many other questions need to be addressed if we are to provide effective knowledge technologies for our content on the web

Service-Oriented Process Models in Telecommunication Business

The thesis concentrates on to evaluate challenges in the business process management and the need for Service-oriented process models in telecommunication business to alleviate the integration work efforts and to reduce total costs of ownership. The business aspect concentrates on operations and business support systems which are tailored for communication service providers. Business processes should be designed in conformance with TeleManagement Forum's integrated business architecture framework. The thesis rationalizes the need to transform organizations and their way of working from vertical silos to horizontal layers and to understand transformational efforts which are needed to adopt a new strategy. Furthermore, the thesis introduces service characterizations and goes deeper into technical requirements that a service compliant middleware system needs to support. At the end of the thesis Nokia Siemens Networks proprietary approach – Process Automation Enabling Suite is introduced, and finally the thesis performs two case studies. The first one is Nokia Siemens Networks proprietary survey which highlights the importance of customer experience management and the second one is an overall research study whose results have been derived from other public surveys covering application integration efforts

Towards a Framework for Developing Mobile Agents for Managing Distributed Information Resources

Distributed information management tools allow users to author, disseminate, discover and manage information within large-scale networked environments, such as the Internet. Agent technology provides the flexibility and scalability necessary to develop such distributed information management applications. We present a layered organisation that is shared by the specific applications that we build. Within this organisation we describe an architecture where mobile agents can move across distributed environments, integrate with local resources and other mobile agents, and communicate their results back to the user

ERP 2.0, what for and how?

International audienceThe poor level of adoption of ERP systems is often considered as linked to a loss of social interactions between users of the ERP, together with the poor adaptability of these huge systems to local needs. Web 2.0 tools (including among others social networks, wikis, mashups and tags) aim at allowing a better interaction between a user and an Internet site, or between communities of users by means of a Web site. Using these tools in an industrial context appears now as a possible solution for addressing some of the problems of present information systems, and especially ERPs. Examples of such integration of Web 2.0 technologies in industrial practices are analysed and the empiricism with which these experiences are usually conducted is underlined. In order to address this problem, we suggest a step-by-step method allowing to identify on which business processes performed by an ERP the Web 2.0 tools could be of interest, and investigate how to integrate the two worlds. This approach is illustrated on the SAP product Business By Design, which new version includes a set of configurable Web 2.0 tools

Trusted operational scenarios - Trust building mechanisms and strategies for electronic marketplaces.

This document presents and describes the trusted operational scenarios, resulting from the research and work carried out in Seamless project. The report presents identified collaboration habits of small and medium enterprises with low e-skills, trust building mechanisms and issues as main enablers of online business relationships on the electronic marketplace, a questionnaire analysis of the level of trust acceptance and necessity of trust building mechanisms, a proposal for the development of different strategies for the different types of trust mechanisms and recommended actions for the SEAMLESS project or other B2B marketplaces.trust building mechanisms, trust, B2B networks, e-marketplaces

Mobile virtual communities for telemedicine: research challenges and opportunities

Today’s mobile devices have become increasingly powerful with enhanced features such as increased CPU power and memory, internet connectivity in multiple ways (multi-homing) and interfacing with external peripheral devices (for instance GPS receiver, medical sensors). The proliferation of these mobile devices combined with an increasing willingness of users to share information available on and around mobile device (e.g. location, user activity) has given rise to Mobile Virtual Communities (MVC). This way, social interaction is now feasible anywhere and anytime. In another paradigm referred to as telemedicine, information and communication technologies are being investigated and employed in areas such as health maintenance and alleviation, cure and prevention of diseases. In general, (mobile) virtual communities have been explored in the telemedicine domain where they were found to be promising in many cases. However, evidence for their effectiveness has yet to be established. With this background and based on our expertise with MVCs and telemedicine, we address a number of aspects including: 1) basic concepts in telemedicine and MVC and analysis of effectiveness and success factors of MVCs in the telemedicine domain; 2) a prototype architecture addressing mobility issues for the MVC in the telemedicine domain; and 3) reflection on the opportunities and research challenges involved in using MVCs in the telemedicine domain

Integrated and situated academic development for all categories of staff: lessons for constructive alignment from an HEA-accredited Continuing Professional Development scheme

Higher Education Academy (HEA) Fellowship and the UK Professional Standards Frameworks (UKPSF) are increasingly used within British higher education institutions to support the professional formation of university teachers. This paper evaluates the use of practitioner inquiry within an HEA-accredited scheme (OpenPAD) to support the professional development of part-time Associate Lecturers at a large distance-learning institution. OpenPAD was available between 2013 and 2016 to all academic and academic-related staff in the Open University, including the 5000+ part-time teaching-only staff who are the main focus of this evaluation. OpenPAD used situated learning through practitioner inquiry to generate evidence against the UKPSF. Participant experience is evaluated and lessons drawn, which may have implications for similar schemes in other institutions. Opportunities for the further integration of academic development opportunities for all categories of staff in a successor scheme are identified in a proposed alignment between academic development; career-related processes such as induction and appraisal; institutional teaching and learning policies; and scholarship agendas