The rationale of e-health evaluation: The case of NHS Direct

An important area of research is that of the evaluation of e-health services. A holistic e-health evaluation framework should address the aspects that are hampering healthcare services from embracing the full potential of information and communication technologies towards successful e-health initiatives. Towards building a holistic evaluation framework for e-health services, this paper is intended to examine the rationale of e-health evaluation, as the paper argues that this aspect should be addressed first in the development of such a framework. NHS Direct which is one of the largest e-health services in the world has been chosen to discuss and validate a set of evaluation rationales and their applicability in practice

Benchmarking performance management systems

The Balanced Scorecard and associated performance management approaches, has become a widely practiced and popular management reporting method in recent times. Moreover, enabling technology, which assists in the delivery and personalisation of corporate performance information, is having a deeper and more rapid impact than ever before. This paper presents a brief comparative benchmarking study of leading enterprise performance management systems. Also, the author discusses the merits of bespoke internet technology development and out-of-the-box portal functionalities. An analysis of key business drivers and implementation risks of such approaches is highlighted via a case study example, and concludes the paper

System Energy Assessment (SEA), Defining a Standard Measure of EROI for Energy Businesses as Whole Systems

A more objective method for measuring the energy needs of businesses, System Energy Assessment (SEA), identifies the natural boundaries of businesses as self-managing net-energy systems, of controlled and self-managing parts. The method is demonstrated using a model Wind Farm case study, and applied to defining a true physical measure of its energy productivity for society (EROI-S), the global ratio of energy produced to energy cost. The traceable needs of business technology are combined with assignable energy needs for all other operating services. That serves to correct a large natural gap in energy use information. Current methods count traceable energy receipts for technology use. Self-managing services employed by businesses outsource their own energy needs to operate, and leave no records to trace. Those uncounted energy demands are often 80% of the total embodied energy of business end products. The scale of this "dark energy" was discovered from differing global accounts, and corrected so the average energy cost per dollar for businesses would equal the world average energy use per dollar of GDP. Presently the energy needs of paid services that outsource their own energy needs are counted for lack of information to be "0". Our default assumption is to treat them as "average". The result is to assign total energy use and impacts to the demand for energy services, for a "Scope 4" GHG assessment level. Counting only the energy uses of technology understates the energy needs of business services, as if services were more energy efficient than technology. The result confirms a similar finding by Hall et. al. in 1981 [9]. We use exhaustive search for what a business needs to operate as a whole, locating a natural physical boundary for its working parts, to define businesses as physical rather than statistical subjects of science. :measurement, natural systemsComment: 33 pages, 15 figures, accepted as part of pending special issue on EROI organized by Charlie Hall for Sustainability (MDPI

Assessing digital preservation frameworks: the approach of the SHAMAN project

How can we deliver infrastructure capable of supporting the preservation of digital objects, as well as the services that can be applied to those digital objects, in ways that future unknown systems will understand? A critical problem in developing systems is the process of validating whether the delivered solution effectively reflects the validated requirements. This is a challenge also for the EU-funded SHAMAN project, which aims to develop an integrated preservation framework using grid-technologies for distributed networks of digital preservation systems, for managing the storage, access, presentation, and manipulation of digital objects over time. Recognising this, the project team ensured that alongside the user requirements an assessment framework was developed. This paper presents the assessment of the SHAMAN demonstrators for the memory institution, industrial design and engineering and eScience domains, from the point of view of user’s needs and fitness for purpose. An innovative synergistic use of TRAC criteria, DRAMBORA risk registry and mitigation strategies, iRODS rules and information system models requirements has been designed, with the underlying goal to define associated policies, rules and state information, and make them wherever possible machine-encodable and enforceable. The described assessment framework can be valuable not only for the implementers of this project preservation framework, but for the wider digital preservation community, because it provides a holistic approach to assessing and validating the preservation of digital libraries, digital repositories and data centres