Hate Speech and Polarization in Participatory Society

This timely volume offers a comprehensive and rigorous overview of the role of communication in the construction of hate speech and polarization in the online and offline arena. Delving into the meanings, implications, contexts and effects of extreme speech and gated communities in the media landscape, the chapters analyse misleading metaphors and rhetoric via focused case studies to understand how we can overcome the risks and threats stemming from the past decade’s defining communicative phenomena. The book brings together an international team of experts, enabling a broad, multidisciplinary approach that examines hate speech, dislike, polarization and enclave deliberation as cross axes that influence offline and digital conversations. The diverse case studies herein offer insights into international news media, television drama and social media in a range of contexts, suggesting an academic frame of reference for examining this emerging phenomenon within the field of communication studies. Offering thoughtful and much-needed analysis, this collection will be of great interest to scholars and students working in communication studies, media studies, journalism, sociology, political science, political communication and cultural industries

Hate Speech and Polarization in Participatory Society

This timely volume offers a comprehensive and rigorous overview of the role of communication in the construction of hate speech and polarization in the online and offline arena. Delving into the meanings, implications, contexts and effects of extreme speech and gated communities in the media landscape, the chapters analyse misleading metaphors and rhetoric via focused case studies to understand how we can overcome the risks and threats stemming from the past decade’s defining communicative phenomena. The book brings together an international team of experts, enabling a broad, multidisciplinary approach that examines hate speech, dislike, polarization and enclave deliberation as cross axes that influence offline and digital conversations. The diverse case studies herein offer insights into international news media, television drama and social media in a range of contexts, suggesting an academic frame of reference for examining this emerging phenomenon within the field of communication studies. Offering thoughtful and much-needed analysis, this collection will be of great interest to scholars and students working in communication studies, media studies, journalism, sociology, political science, political communication and cultural industries

News endorser influence in social media

Social networking sites have become an online realm where users are exposed to news about current affairs. People mainly encounter news incidentally because they are re-distributed by users whom they befriended or follow on social media platforms. In my dissertation project, I draw on shared reality theory in order to examine the question of how the relationship to the news endorser, the person who shares news content, determines social influence on opinion formation about shared news. The shared reality theory posits that people strive to achieve socially shared beliefs about any object and topic because of the fundamental epistemic need to establish what is real. Social verification of beliefs in interpersonal communication renders uncertain and ambiguous individual perceptions as valid and objectively true. However, reliable social verification may be provided only by others who are regarded as epistemic authority, in other words as someone whose judgment one can trust. People assign epistemic authority particularly to socially close others, such as friends and family, or to members of their in-group. I inferred from this that people should be influenced by the view of a socially close news endorser when forming an opinion about shared news content but not by the view of a socially distant news endorser. In Study 1, a laboratory experiment (N = 226), I manipulated a female news endorsers social closeness by presenting her as an in-group or out-group member. Participants opinion and memory of a news article were not affected by the news endorsers opinion in either of the conditions. I concluded that the news article did not elicit motivation to strive for shared reality because participants were confident about their own judgment. Therefore, they did not rely on the news endorsers view when forming an opinion about the news topic. Moreover, the results revealed that participants had stronger trust in the news endorser when she expressed a positive (vs. negative) opinion about the news topic, while social closeness to the news endorser did not predict trust. On the one hand, this is in line with the social norm of sharing positive thoughts and experiences on social networking sites: adherence to the positivity norm results in more favorable social ratings. On the other hand, my findings indicate that participants generally had a positive opinion about the topic of the stimulus article and thus had more trust in news endorsers who expressed a similar opinion. In Study 2, an online experiment (N = 1, 116), I exposed participants to a news post by a relational close vs. relational distant news endorser by having them name a close or distant actual Facebook friend. There was a small influence of the news endorsers opinion on participants thought and opinion valence irrespective of whether the news endorser was a close or distant friend. The finding was surprising, particularly because participants reported stronger trust in the view of the close friend than in the view of a distant friend. I concluded that in light of an ambiguity eliciting news article, people may even rely on the views of less trustworthy news endorsers in order to establish a socially shared and, therefore, valid opinion about a news topic. Drawing on shared reality theory, I hypothesized that social influence on opinion formation is mediated by news endorser congruent responses to a news post. The results indicated a tendency for the proposed indirect relation however, the effect size was small and the sample in Study 2 was not large enough to provide the necessary statistical power to detect the mediation. In conclusion, the results of my empirical studies provide first insights regarding the conditions under which a single news endorser influences opinion formation about news shared on social networking sites. I found limited support for shared reality creation as underlying mechanism of such social influence. Thus, my work contributes to the understanding of social influence on news perception happening in social networking sites and proposes theoretical refinements to shared reality theory. I suggest that future research should focus on the role of social and affiliative motivation for social influences on opinion formation about news shared on social networking sites.Soziale Netzwerkseiten haben sich zu Orten entwickelt, an denen Nutzer:innen Nachrichten über aktuelle Ereignisse begegnen. Menschen treffen vor allem deswegen auf Nachrichten, weil diese von Personen geteilt werden, mit denen sie befreundet sind. In meiner Dissertation untersuche ich aufbauend auf der Shared Reality Theorie ob die Beziehung zu Nachrichten-Endorser:innen, also denjenigen, die Nachrichten teilen, bestimmt ob deren Ansichten einen Einfluss auf die Meinungsbildung haben. Die Shared Reality Theorie geht davon aus, dass Menschen ein fundamentales epistemisches Bedürfnis danach haben richtige und wahrhaftige Ansichten zu entwickeln. Deshalb streben sie nach Ansichten, die von anderen geteilt werden. Durch interpersonale Kommunikation verifizieren sie ihre Ansichten, wobei aus einer unsicheren und ambigen Wahrnehmung ein valides und objektives Urteil werden kann. Allerdings wird eine Wahrnehmung nur dann soziale verifiziert, wenn Menschen ihr Gegenüber als epistemische Autorität ansehen, also als jemanden, dessen Urteil sie vertrauen. Epistemische Autorität wird gewöhnlich Personen zugeschrieben, die einem nahestehen, z.B. Freunden oder Mitgliedern der eigenen In-Group. Daraus leite ich ab, dass die Meinungsbildung über Nachrichten, die auf sozialen Netzwerkseiten von einer sozial nahestehenden Person geteilt werden, von deren Ansicht beeinflusst sein sollte. Die Ansicht sozial entfernter Nutzer:innen sollte hingegen keinen Einfluss auf die Meinungsbildung haben. In Studie 1, einem Laborexperiment (N=226), manipulierte ich die soziale Nähe einer weiblichen Nachrichten-Endorserin, indem ich sie als In-Group oder Out-Group Mitglied vorstellte. In keiner der Bedingungen hatte die Meinung der Nachrichten-Endorserin einen Einfluss auf die Meinungen der Teilnehmenden über einen Nachrichtenartikel und auf ihre Erinnerung an dessen Inhalt. Daraus schließe ich, dass der Artikel keine Motivation für das Streben nach geteilter Realität ausgelöst hat, sondern die Teilnehmenden sich ihres eigenen Urteils sicher waren. Daher zogen sie die Ansicht der Nachrichten-Endorserin bei der Meinungsbildung nicht in Betracht. Darüber hinaus zeigen meine Ergebnisse, dass die Teilnehmenden dem Urteil der Nachrichten-Endorserin mehr vertrauten, wenn sie eine positive (vs. negative) Meinung über das Nachrichtenthema äußerte. Die soziale Nähe hingegen hatte keinen Effekt auf das Vertrauen in das Urteil der Nachrichten-Endorserin. Dies entspricht einerseits der auf sozialen Netzwerkseiten geltenden Norm, positive Gedanken und Erfahrungen zu teilen. Das Befolgen der Norm führt folglich zu einer positiveren sozialen Bewertung. Andererseits legen meine Ergebnisse nahe, dass die Teilnehmenden generell eine eher positive Meinung über das Thema des Artikels und folglich größeres Vertrauen in die Nachrichten-Endorserin hatten, wenn diese eine ähnliche Meinung äußerte. In Studie 2, einem Onlineexperiment (N=1.116), forderte ich die Teilnehmenden auf, einen nahestehenden oder entfernten Facebook-Freund zu nennen. Anschließend präsentierte ich ihnen einen fiktiven Nachrichten-Post mit einer Meinungsäußerung (positiv vs. negativ) des genannten Freundes/der genannten Freundin. Unabhängig von der sozialen Nähe der Nachrichten-Endorser:innen zeigte sich ein kleiner Einfluss ihrer Meinung auf die Valenz der Gedanken und Meinungen der Teilnehmenden über das Nachrichtenthema. Dieses Ergebnis war überraschend, insbesondere da die Teilnehmenden angaben, größeres Vertrauen in die Ansicht eines nahestehenden Freundes/einer nahestehende Freundin zu haben. Daraus schließe ich, dass sich Menschen angesichts eines ambigen Artikels sogar auf die Ansicht weniger vertrauenswürdiger Nachrichten-Endorser:innen verlassen, um sich eine sozial geteilte und damit valide Meinung über das Thema zu bilden. Zusammenfassend liefern die Ergebnisse meiner Studien erste Erkenntnisse über die Bedingungen, unter denen einzelne Nachrichten-Endorser:innen auf sozialen Netzwerkseiten die Meinungsbildung über Nachrichten beeinflussen. Die Ergebnisse sprechen nur teilweise dafür, dass das Streben nach geteilter Realität der zugrundeliegende Mechanismus dieses sozialen Einflusses ist. Meine Arbeit trägt somit einerseits zum Verständnis sozialer Einflüsse auf die Wahrnehmung von Nachrichten auf sozialen Netzwerkseiten bei. Anderseits zeigt sie Weiterentwicklungsbedarf der Shared Reality Theorie auf. Ich schlage vor, dass zukünftige Forschung insbesondere untersuchen sollte, welche Rolle soziale und affiliative Motive für soziale Einflüsse auf die Meinungsbildung über Nachrichten spielen, die auf sozialen Netzwerkseiten geteilt werden

Facebook, youth and political action: a comparative study of Zimbabwe and South Africa

This comparative multi-sited study examines how, why and when politically engaged youths in distinctive national and social movement contexts use Facebook to facilitate political activism. As part of the research objectives, this study is concerned with investigating how and why youth activists in Zimbabwe and South Africa use the popular corporate social network site for political purposes. The study explores the discursive interactions and micro-politics of participation which plays out on selected Facebook groups and pages. It also examines the extent to which the selected Facebook pages and groups can be considered as alternative spaces for political activism. It also documents and analyses the various kinds of political discourses (described here as digital hidden transcripts) which are circulated by Zimbabwean and South African youth activists on Facebook fan pages and groups. Methodologically, this study adopts a predominantly qualitative research design although it also draws on quantitative data in terms of levels of interaction on Facebook groups and pages. Consequently, this study engages in data triangulation which allows me to make sense of how and why politically engaged youths from a range of six social movements in Zimbabwe and South Africa use Facebook for political action. In terms of data collection techniques, the study deploys social media ethnography (online participant observation), qualitative content analysis and in-depth interviews. Theoretically, this study jettisons the Habermasian theory of public sphere in favour of Fraser’s (1990) concept of the subaltern counter-publics, Scott’s (1985) metaphor of hidden transcripts and some insightful views on popular culture gleaned from African studies. Melding these ideas into a synthesised theoretical frame, this study argues that Facebook fan pages and groups can be conceptualised as parallel discursive arenas where marginalised groups (including politically active youths) have a political life outside the dominant mediated public sphere often in ways that are generally viewed as “irrational” and “non-political” in mainstream Western literature. This study also proposes ways of enriching Fraser’s concept of subaltern counter-publics by incorporating elements from Scott’s metaphor of hidden transcripts in order to analyse the various kinds of political discourses which are circulated on social media. The findings demonstrate that youth activists in Zimbabwe and South Africa are using Facebook to engage in traditional and alternative forms of political participation. Findings show that Facebook in both political contexts is deployed for transmitting and accessing civic and political information, as a conduit for online donations and fundraising, for contacting political decision makers, as a venue of political activism, as an advertising platform for social and political events and as a platform for everyday political talk. It demonstrates that the broader political context shapes and constraints the localised appropriations of Facebook for political purposes in ways that deconstructs some of the postulations of the cyber-optimist and pessimist approaches. The study also found that youth activists in Zimbabwe and South Africa used Facebook in their own unique ways as shaped and dictated by the broader political and mediated opportunity structures. It argues that youth’s engagement with social media platforms for political purposes should be understood in their own terms without necessarily imposing inflexible boundaries on what counts as political participation. Although Facebook like other social media platforms foster avenues for cognitive engagement, discursive participation and political mobilisation, these political practices are not immune to the influences of offline processes. Youth activists in all the six case organisations used Facebook as a complementary and supplementary space for political processes rather than as a standalone platform. The study also argues that compared to South Africa, the political uses of Facebook in Zimbabwe are largely influenced by practices of state surveillance. It also found that whilst youth activists in South Africa are deploying Facebook to supplement traditional methods of political activism, their counterparts in Zimbabwe are using the same technology to circumvent the restricted political and media environment. The findings also indicate that youth activists in both countries are using Facebook as a change agent tool within the broader media ecology which is characterised by the increasing interpenetration of older and newer media platforms. In terms of micro-politics of participation and discursive interactions, this study found that Facebook pages and groups should viewed as a “sites of power” where corporate forces and platform specific code coalesce together fostering “algorithmic” gatekeeping practices and the favouring of paid for content over non-paid for user-generated-content which ultimately affects activists’ visibility and reach within the online media ecology. These gatekeeping practices therefore further complicate claims by cyber-optimists that social media platforms are the sine qua non spaces for symmetrical and democratic participation. This study argues that “subtle forms of control” characterise the much glorified participatory cultures on Facebook in ways that defy optimistic accounts of the role of new media in political change

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Toward a Grammar of the Blogosphere: Rhetoric and Attention in the Networked Imaginary

This dissertation explores the rhetorical imaginary of internetworked societies by examining three cases where actors in the blogosphere shaped public deliberation. In each case, I analyze a trope that emerged organically as bloggers theorized their own rhetorical interventions, and argue that these tropes signal shifts in how citizens of networked societies imagine their relations. The first case study, on the blogosphere's reaction to Trent Lott's 2002 toast to Strom Thurmond, examines how bloggers "flooded the zone" by relentlessly interpreting the event and finding evidence that eventually turned the tide of public opinion against Lott. Flooding the zone signifies the inventional possibilities of blogging through the production of copious public argument. The second case study, focusing on the 2003 blogging of the Salam Pax, an English-speaking Iraqi living in Iraq on the precipice of war, develops the idea of "ambient intimacy" which is produced through the affective economy of blogging. The ambient intimacy produced through blogging illustrates the blurring of traditional public/private distinctions in contemporary public culture. The third case study, on the group science blog RealClimate, identifies how blogs have become sites for translating scientific controversies into ordinary language through a process of "shallow quotation." The diffusion of expertise enabled by the interactive format of blogging provides new avenues to close the gap between public and technical reasoning. The dissertation concludes by examining the advent and implications of "hyperpublicity" produced by ubiquitous recording devices and digital modes of circulation

Constituency Communication in Changing Times

Addresses implications of constituency communication for the relationship between MPs and those they seek to represent Explores how democracy and democratic representation are changing in light of strategic uses of media Contributes to the understanding of issue that lie at the intersection of cultural, technological and political researc

Brand Response to Consumer Backlash in Social Media: A Typology

The use of social media by consumers to admonish firms for their conduct has become increasingly common. Such backlash can take many forms and often occurs rapidly, spreads widely and is highly visible. The potential damage to brands can be severe if these situations are not dealt with effectively. To date, the issue has been examined relatively superficially in a range of disciplines without specific regard to the management of consumer-brand relationships in online environments. Our research examines the nature of company reactions to social media backlash and conceptualises a typology that categorises reputational damage and effective response. We present four typical reactionary scenarios and conclude that insufficient research exists in this domain proportionate to the level of consumer-brand social media discourse to the peril of practitioners operating via these channel

Selected papers on Hands-on Science II

This second volume of the "Selected Papers on Hands-on Science" the Hands-on Science Network is publishing, reunites some of the most relevant works presented at the 2008, 2009, 2010 and 2011 editions of the annual International Conference on Hands-on Science. From pre-school science education to lifelong science learning and teacher training, in formal non-formal and informal contexts, the large diversified range of works that conforms this book surely renders it an important tool to schools and educators and all involved in science education and on the promotion of scientific literacy.info:eu-repo/semantics/publishedVersio