A Literature Review on Intelligent Services Applied to Distance Learning

Distance learning has assumed a relevant role in the educational scenario. The use of Virtual Learning Environments contributes to obtaining a substantial amount of educational data. In this sense, the analyzed data generate knowledge used by institutions to assist managers and professors in strategic planning and teaching. The discovery of students’ behaviors enables a wide variety of intelligent services for assisting in the learning process. This article presents a literature review in order to identify the intelligent services applied in distance learning. The research covers the period from January 2010 to May 2021. The initial search found 1316 articles, among which 51 were selected for further studies. Considering the selected articles, 33% (17/51) focus on learning systems, 35% (18/51) propose recommendation systems, 26% (13/51) approach predictive systems or models, and 6% (3/51) use assessment tools. This review allowed for the observation that the principal services offered are recommendation systems and learning systems. In these services, the analysis of student profiles stands out to identify patterns of behavior, detect low performance, and identify probabilities of dropouts from courses.info:eu-repo/semantics/publishedVersio

Using contextual information to understand searching and browsing behavior

There is great imbalance in the richness of information on the web and the succinctness and poverty of search requests of web users, making their queries only a partial description of the underlying complex information needs. Finding ways to better leverage contextual information and make search context-aware holds the promise to dramatically improve the search experience of users. We conducted a series of studies to discover, model and utilize contextual information in order to understand and improve users' searching and browsing behavior on the web. Our results capture important aspects of context under the realistic conditions of different online search services, aiming to ensure that our scientific insights and solutions transfer to the operational settings of real world applications

A hybrid e-learning framework: Process-based, semantically-enriched and service-oriented

Despite the recent innovations in e-Learning, much development is needed to ensure better learning experience for everyone and bridge the research gap in the current state of the art e-Learning artefacts. Contemporary e-learning artefacts possess various limitations as follows. First, they offer inadequate variations of adaptivity, since their recommendations are limited to e-learning resources, peers or communities. Second, they are often overwhelmed with technology at the expense of proper pedagogy and learning theories underpinning e-learning practices. Third, they do not comprehensively capture the e-learning experiences as their focus shifts to e-learning activities instead of e-learning processes. In reality, learning is a complex process that includes various activities and interactions between different roles to achieve certain gaols in a continuously evolving environment. Fourth, they tend more towards legacy systems and lack the agility and flexibility in their structure and design. To respond to the above limitations, this research aims at investigating the effectiveness of combining three advanced technologies (i.e., Business Process Modelling and Enactment, Semantics and Service Oriented Computing – SOC–) with learning pedagogy in order to enhance the e-learner experience. The key design artefact of this research is the development of the HeLPS e-Learning Framework – Hybrid e-Learning Framework that is Process-based, Semantically-enriched and Service Oriented-enabled. In this framework, a generic e-learning process has been developed bottom-up based on surveying a wide range of e-learning models (i.e., practical artefacts) and their underpinning pedagogies/concepts (i.e., theories); and then forming a generic e-learning process. Furthermore, an e-Learning Meta-Model has been developed in order to capture the semantics of e-learning domain and its processes. Such processes have been formally modelled and dynamically enacted using a service-oriented enabled architecture. This framework has been evaluated using a concern-based evaluation employing both static and dynamic approaches. The HeLPS e-Learning Framework along with its components have been evaluated by applying a data-driven approach and artificially-constructed case study to check its effectiveness in capturing the semantics, enriching e-learning processes and deriving services that can enhance the e-learner experience. Results revealed the effectiveness of combining the above-mentioned technologies in order to enhance the e-learner experience. Also, further research directions have been suggested.This research contributes to enhancing the e-learner experience by making the e-learning artefacts driven by pedagogy and informed by the latest technologies. One major novel contribution of this research is the introduction of a layered architectural framework (i.e., HeLPS) that combines business process modelling and enactment, semantics and SOC together. Another novel contribution is adopting the process-based approach in e-learning domain through: identifying these processes and developing a generic business process model from a set of related e-learning business process models that have the same goals and associated objectives. A third key contribution is the development of the e-Learning Meta-Model, which captures a high-abstract view of learning domain and encapsulates various domain rules using the Semantic Web Rule Language. Additional contribution is promoting the utilisation of Service-Orientation in e-learning through developing a semantically-enriched approach to identify and discover web services from e-learning business process models. Fifth, e-Learner Experience Model (eLEM) and e-Learning Capability Maturity Model (eLCMM) have been developed, where the former aims at identifying and quantifying the e-learner experience and the latter represents a well-defined evolutionary plateau towards achieving a mature e-learning process from a technological perspective. Both models have been combined with a new developed data-driven Validation and Verification Model to develop a Concern-based Evaluation Approach for e-Learning artefacts, which is considered as another contribution

Cognition and the Web

Empirical research related to the Web has typically focused on its impact to social relationships and wider society; however, the cognitive impact of the Web is also an increasing focus of scientific interest and research attention. In this paper, I attempt to provide an overview of what I see as the important issues in the debate regarding the relationship between human cognition and the Web. I argue that the Web is potentially poised to transform our cognitive and epistemic profiles, but that in order to understand the nature of this influence we need to countenance a position that factors in the available scientific evidence, the changing nature of our interaction with the Web, and the possibility that many of our everyday cognitive achievements rely on complex webs of social and technological scaffolding. I review the literature relating to the cognitive effects of current Web technology, and I attempt to anticipate the cognitive impact of next-generation technologies, such as Web-based augmented reality systems and the transition to data-centric modes of information representation. I suggest that additional work is required to more fully understand the cognitive impact of both current and future Web technologies, and I identify some of the issues for future scientific work in this area. Given that recent scientific effort around the Web has coalesced into a new scientific discipline, namely that of Web Science, I suggest that many of the issues related to cognition and the Web could form part of the emerging Web Science research agenda

Ubiquitous Computing

The aim of this book is to give a treatment of the actively developed domain of Ubiquitous computing. Originally proposed by Mark D. Weiser, the concept of Ubiquitous computing enables a real-time global sensing, context-aware informational retrieval, multi-modal interaction with the user and enhanced visualization capabilities. In effect, Ubiquitous computing environments give extremely new and futuristic abilities to look at and interact with our habitat at any time and from anywhere. In that domain, researchers are confronted with many foundational, technological and engineering issues which were not known before. Detailed cross-disciplinary coverage of these issues is really needed today for further progress and widening of application range. This book collects twelve original works of researchers from eleven countries, which are clustered into four sections: Foundations, Security and Privacy, Integration and Middleware, Practical Applications

Contributions to affective learning through the use of data analysis, visualizations and recommender sytems

Student modeling is an important issue in telematics learning environments, e.g. learning resources can be adapted based on the students' information. An emergent area of student modeling is the inclusion of affective information. The improvement of emotion detectors based on the students' events in different telematics learning environments is an open issue. Moreover, there is a need of proposing and evaluating new visualizations involving affective information, and proposing generic solutions for the recommendation of learning materials based on the affective information. This PhD proposes two different models for the detection of emotions in two different telematics learning environments. The first model uses a Hidden Markov Model to infer the emotions in a programming learning environment in which students should use different tools to learn how to program. The second model uses a set of rules to infer the emotions in a Massive Open Online Course platform in which students should solve exercises and watch videos. An evaluation of the first model for the detection of emotions was performed using a controlled experiment, comparing the results of the model with the students' answers regarding their emotions in different instants of times. The results showed that the model was not able to detect accurately the students' answers regarding their emotions. Other models of the literature applied in other learning environments were tested and they were not able to predict accurately the students' answers regarding their emotions. Therefore, the detection of emotions based on students' events in these types of environments might not be feasible, or the reference data of students' answers to a survey with different questions about emotions should be redefined. Moreover, this PhD proposes a set of affective-related visualizations for learning environments. Some of these visualizations only involve affective information, while others combine this affective information with other related to the students' activities with the learning platforms. Some of these visualizations were evaluated with real students and results showed a good usability, usefulness and effectiveness. Finally, this work proposes a generic framework for enabling the recommendation of learning resources based on affective information. The solution includes an Application Programming Interface for the definition of the different possible events. A specific implementation of this recommender has been developed as a plugin of the ROLE SDK platform.Programa Oficial de Doctorado en Ingeniería TelemáticaPresidente: Carlos Enrique Palau Salvador.- Secretario: Eva María Méndez Rodríguez, Eva Maria.- Vocal: Ruth Cobos Pére

Quality of experience in affective pervasive environments

The confluence of miniaturised powerful devices, widespread communication networks and mass remote storage has caused a fundamental shift in the user interaction design paradigm. The distinction between system and user in pervasive environments is evolving into an increasingly integrated loop of interaction, raising a number of opportunities to provide enhanced and personalised experiences. We propose a platform, based on a smart architecture, to address the identified opportunities in pervasive computing. Smart systems aim at acting upon an environment for improving quality of experience: a subjective measure that has been defined as an emotional reaction to products or services. The inclusion of an emotional dimension allows us to measure individual user responses and deliver personalised services with the potential to influence experiences positively. The platform, Cloud2Bubble, leverages pervasive systems to aggregate user and environment data with the goal of addressing personal preferences and supra-functional requirements. This, combined with its societal implications, results in a set of design principles as a concrete fruition of design contractualism. In particular, this thesis describes: - a review of intelligent ubiquitous environments and relevant technologies, including a definition of user experience as a dynamic affective construct; - a specification of main components for personal data aggregation and service personalisation, without compromising privacy, security or usability; - the implementation of a software platform and a methodological procedure for its instantiation; - an evaluation of the developed platform and its benefits for urban mobility and public transport information systems; - a set of design principles for the design of ubiquitous systems, with an impact on individual experience and collective awareness. Cloud2Bubble contributes towards the development of affective intelligent ubiquitous systems with the potential to enhance user experience in pervasive environments. In addition, the platform aims at minimising the risk of user digital exposure while supporting collective action.Open Acces

Share and reuse of context metadata resulting from interactions between users and heterogeneous web-based learning environments

L'intérêt pour l'observation, l'instrumentation et l'évaluation des systèmes éducatifs en ligne est devenu de plus en plus important ces dernières années au sein de la communauté des Environnements Informatique pour l'Apprentissage Humain (EIAH). La conception et le développement d'environnements d'apprentissage en ligne adaptatifs (AdWLE - Adaptive Web-based Learning Environments) représentent une préoccupation majeure aujourd'hui, et visent divers objectifs tels que l'aide au processus de réingénierie, la compréhension du comportement des utilisateurs, ou le soutient à la création de systèmes tutoriels intelligents. Ces systèmes gèrent leur processus d'adaptation sur la base d'informations détaillées reflétant le contexte dans lequel les étudiants évoluent pendant l'apprentissage : les ressour-ces consultées, les clics de souris, les messages postés dans les logiciels de messagerie instantanée ou les forums de discussion, les réponses aux questionnaires, etc. Les travaux présentés dans ce document sont destinés à surmonter certaines lacunes des systèmes actuels en fournissant un cadre dédié à la collecte, au partage et à la réutilisation du contexte représenté selon deux niveaux d'abstraction : le contexte brut (résultant des interactions directes entre utilisateurs et applications) et le contexte inféré (calculé à partir des données du contexte brut). Ce cadre de travail qui respecte la vie privée des usagers est fondé sur un standard ouvert dédié à la gestion des systèmes, réseaux et applications. Le contexte spécifique aux outils hétérogènes constituant les EIAHs est représenté par une structure unifiée et extensible, et stocké dans un référentiel central. Pour faciliter l'accès à ce référentiel, nous avons introduit une couche intermédiaire composée d'un ensemble d'outils. Certains d'entre eux permettent aux utilisateurs et applications de définir, collecter, partager et rechercher les données de contexte qui les intéressent, tandis que d'autres sont dédiés à la conception, au calcul et à la délivrance des données de contexte inférées. Pour valider notre approche, une mise en œuvre du cadre de travail proposé intègre des données contextuelles issues de trois systèmes différents : deux plates-formes d'apprentissage Moodle (celle de l'Université Paul Sabatier de Toulouse, et une autre déployée dans le cadre du projet CONTINT financé par l'Agence Nationale de la Recherche) et une instanciation locale du moteur de recherche de la fondation Ariadne. A partir des contextes collectés, des indicateurs pertinents ont été calculés pour chacun de ces environnements. En outre, deux applications qui exploitent cet ensemble de données ont été développées : un système de recommandation personnalisé d'objets pédagogiques ainsi qu'une application de visualisation fondée sur les technologies tactiles pour faciliter la navigation au sein de ces données de contexte.An interest for the observation, instrumentation, and evaluation of online educational systems has become more and more important within the Technology Enhanced Learning community in the last few years. Conception and development of Adaptive Web-based Learning Environments (AdWLE) in order to facilitate the process of re-engineering, to help understand users' behavior, or to support the creation of Intelligent Tutoring Systems represent a major concern today. These systems handle their adaptation process on the basis of detailed information reflecting the context in which students evolve while learning: consulted resources, mouse clicks, chat messages, forum discussions, visited URLs, quizzes selections, and so on. The works presented in this document are intended to overcome some issues of the actual systems by providing a privacy-enabled framework dedicated to the collect, share and reuse of context represented at two abstraction levels: raw context (resulting from direct interactions between users and applications) and inferred context (calculated on the basis of raw context). The framework is based on an open standard dedicated to system, network and application management, where the context specific to heterogeneous tools is represented as a unified and extensible structure and stored into a central repository. To facilitate access to this context repository, we introduced a middleware layer composed of a set of tools. Some of them allow users and applications to define, collect, share and search for the context data they are interested in, while others are dedicated to the design, calculation and delivery of inferred context. To validate our approach, an implementation of the suggested framework manages context data provided by three systems: two Moodle servers (one running at the Paul Sabatier University of Toulouse, and the other one hosting the CONTINT project funded by the French National Research Agency) and a local instantiation of the Ariadne Finder. Based on the collected context, relevant indicators have been calculated for each one of these environments. Furthermore, two applications which reuse the encapsulated context have been developed on top of the framework: a personalized system for recommending learning objects to students, and a visualization application which uses multi-touch technologies to facilitate the navigation among collected context entities