ACCEPTANCE OF CLOUD COMPUTING IN AN AIRLINE COMPANY BASED ON ROGER’S DIFFUSION OF INNOVATION THEORY

As using cloud computing develops, one of the problems that managers face at the organization level is that the personnel cannot work with these systems, users do not accept these new systems and the problem of accepting these technologies, effective factors in accepting them and the existing barriers in accepting them by users are very important. In many organizations wherein cloud computing has been launched, a time period is required to accept this new system by their personnel. If this time period is less and the personnel can work with these systems earlier, the productivity increases in the organization. The present paper aims the analysis of effective factors on acceptance of cloud computing by personnel working in Birjand International Airport in South Khorasan County (Iran) based on Roger’s diffusion of innovation theory. Examination of effective factors on acceptance of cloud computing in an organization can pave the way for improving its implementation and performance. This research has been done by descriptive survey method and its community includes personnel working in different official and informatics departments of Birjand International Airport. The data gathering instrument was questionnaire and for determining questionnaire validity opinions of masters and for determining consistency Cronbach's alpha has been used. For data analysis descriptive and inferential statistics have been used. The results of present paper indicated that there is meaningful and positive relationship between acceptance features of cloud computing and perception elements of testability, comparative advantage, visibility, complexity, and compatibility of cloud computing with its acceptance rate and there is meaningful and negative relationship between features of perception of not needing cloud computing and its acceptance rate. But there was no meaningful relationship between perception of cloud computing test opportunity and its acceptance rate. As one of the modern ways of providing electronic service has been cloud computing in recent years and it has many benefits for air transportation systems, this paper presents a model for analysis of effective factors in acceptance of cloud computing among personnel of an airline company (airport) and it can be used for examining cloud acceptance in other air companies

The doctoral research abstract. Vol:9 2016 / Institute of Graduate Studies, UiTM

FOREWORD: Seventy three doctoral graduands will be receiving their scroll today signifying their achievements in completing their PhD journey. The novelty of their research is shared with you through The Doctoral Abstracts on this auspicious occasion, UiTM 84th Convocation. We are indeed proud that another 73 scholarly contributions to the world of knowledge and innovation have taken place through their doctoral research ranging from Science and Technology, Business and Administration, and Social Science and Humanities. As we rejoice and celebrate your achievement, we would like to acknowledge dearly departed Dr Halimi Zakaria’s scholarly contribution entitled “Impact of Antecedent Factors on Collaborative Technologies Usage among Academic Researchers in Malaysian Research Universities”. He has left behind his discovery to be used by other researchers in their quest of pursuing research in the same area, a discovery that his family can be proud of. Graduands, earning your PhD is not the end of discovering new ideas, invention or innovation but rather the start of discovering something new. Enjoy every moment of its discovery and embrace that life is full of mystery and treasure that is waiting for you to unfold. As you unfold life’s mystery, remember you have a friend to count on, and that friend is UiTM. Congratulations for completing this academic journey. Keep UiTM close to your heart and be our ambassador wherever you go. / Prof Emeritus Dato’ Dr Hassan Said Vice Chancellor Universiti Teknologi MAR

Customer Relationship Management Practices in University Libraries of Pakistan

The purpose of this study was to appraise the prevailing status of customer relationship management (CRM) practices in university libraries of Pakistan to increase strong and mutual beneficial relationship with user. Moreover, correlates of CRM practices with types, categories, and geographical locations of university libraries were also explored. This study adopted cross-sectional survey research design using a questionnaire. The survey questionnaire was emailed to the in-charge/head librarians of all 193 university libraries in Pakistan and response rate was 74%. The results were consolidated at the analysis stage. The results have demonstrated that current status of CRM practices (customer focus, organizational focus, customer feedback management) is in the adolescence phase, while information technology infrastructure is inadequate for absolute implantation of CRM programmes and strategies. The data indicate that CRM practices are linked with university libraries types and geographical locations private sector university libraries are concentrating more on organizational focus as compared to public sector while university libraries of Islamabad Capital Territory are having good IT Infrastructure from KPK Province and AJK region respectively. The study suggests that all academic institutions should formulate a clearly specified user care and satisfaction policy. In Pakistan, Information Management / Library & Information Sciences schools and library associations should conduct ongoing training, workshops, seminars, and conferences on CRM strategies, practices, programs, tactics and mechanism, defined in this study. University top management must encourage, provide financial resources and train staff for smooth running and implementation of CRM. Complete IT infrastructure, CRM software and models should be adopted as per market demand. CRM models may be developed for Pakistani university libraries or such models may be opted with some amendments from other pure business CRM models

Volume 5 #2 Full Issue

Volume 5 #2 Full Issu

Interface characteristics, perceived ease of use, perceived usefulness and intention to use UUM e-library

An e-library provides highly efficient and consistent methods for search, retrieval of information, and intention to use by the users. Previous literatures and current scenario emphasis the role of interface characteristics of e-library, perceived usefulness, and perceived ease of use on intention to use of e-library. Therefore, drawing upon TAM model, this study aims to investigate the influence of interface characteristics of e-library namely terminology, screen design and navigation on the perceived usefulness and perceived ease of use which lead to intention to use of elibrary. The sample consisted of 176 postgraduate students of Universiti Utara Malaysia. All data are analyzed using software of Statistical Package for Social Science (SPSS). The results indicated that both perceived usefulness and perceived ease of use had significant influence on intention to use UUM e-library. Further, this study empirically supported the influence of interface characteristics (e.g. terminology, screen design and navigation) on perceived usefulness. However, navigation was found to have insignificant influence on perceived ease of use of UUM e-library. Finally, the implications are discussed, and limitations of the study and future directions are briefly outlined

Everything You Ever Wanted to Know About Predatory Publishing but Were Afraid to Ask

Librarians have a key role to play in educating users about predatory publishing. Predatory publishing can be described as low quality, amateurish, and often unethical academic publishing that is usually Open Access (OA). Understanding predatory publishing helps authors to make more informed decisions about where to publish. In the process of educating our users, librarians can set the ground for important conversations that encourage critical thinking about the scholarly communications process. Predatory publishing stems from broader problems including overemphasis on publication quantity, an OA models based on traditional, for-profit publishing, and resource disparities in the Global South. When users take fuller responsibility and ownership of scholarly communications, knowledge can be a public good and not a commodity. A more sustainable and just scholarly communications ecosystem can be a reality. As effective advocates for OA, librarians need to be ready to respond to those who conflate OA and predatory publishing. It is helpful to contextualize predatory publishing as an aspect of evaluating publishers and the quality of scholarship. This helps promote the idea that due diligence is the responsibility of all scholars, whether as authors, peers, or administrators. Additionally, positioning (deliberate) predatory publishing in the broader arena of unethical and fraudulent scholarly practices helps to decouple predatory publishing from OA and boosts our ability to communicate effectively with non-librarians

Towards Consistency and Transparency in Academic Integrity

This book is an outcome of the 4th International Conference «Plagiarism across Europe and Beyond» organized by Canakkale Onsekiz Mart University, Mendel University in Brno, and the European Network for Academic Integrity. The conference is co-funded by the Erasmus+ Strategic Partnerships Programme of the European Union. It aims to be a forum for sharing best practices and experiences by addressing issues of academic integrity from a wide-scope global perspective. With regards to the crucial role of ethics and honesty in academic work, universities are in need of more effective policies against infringements of academic standards. The papers in this book therefore aim to contribute to the standardization of consistent and transparent approaches to issues of academic integrity from several perspectives