Change Support in Process-Aware Information Systems - A Pattern-Based Analysis

In today's dynamic business world the economic success of an enterprise increasingly depends on its ability to react to changes in its environment in a quick and flexible way. Process-aware information systems (PAIS) offer promising perspectives in this respect and are increasingly employed for operationally supporting business processes. To provide effective business process support, flexible PAIS are needed which do not freeze existing business processes, but allow for loosely specified processes, which can be detailed during run-time. In addition, PAIS should enable authorized users to flexibly deviate from the predefined processes if required (e.g., by allowing them to dynamically add, delete, or move process activities) and to evolve business processes over time. At the same time PAIS must ensure consistency and robustness. The emergence of different process support paradigms and the lack of methods for comparing existing change approaches have made it difficult for PAIS engineers to choose the adequate technology. In this paper we suggest a set of changes patterns and change support features to foster the systematic comparison of existing process management technology with respect to process change support. Based on these change patterns and features, we provide a detailed analysis and evaluation of selected systems from both academia and industry. The identified change patterns and change support features facilitate the comparison of change support frameworks, and consequently will support PAIS engineers in selecting the right technology for realizing flexible PAIS. In addition, this work can be used as a reference for implementing more flexible PAIS

Identifying and Evaluating Change Patterns and Change Support Features in Process-Aware Information Systems.

In order to provide effective support, the introduction of process-aware information systems (PAIS) must not freeze existing business processes. Instead PAIS should allow authorized users to flexibly deviate from the predefined processes if required and to evolve business processes in a controlled manner over time. Many software vendors promise flexible system solutions for realizing such adaptive PAIS, but are often unable to cope with fundamental issues elated to process change (e.g., correctness and robustness). The existence of different process support paradigms and the lack of methods for comparing existing change approaches makes it difficult for PAIS engineers to choose the adequate technology. In this paper we suggest a set of changes patterns and change support features to foster systematic comparison of existing process management technology with respect to change support. Based on these change patterns and features, we provide a detailed analysis and evaluation of selected systems from both academia and industry

Safety management theory and the military expeditionary organization: A critical theoretical reflection

Management of safety within organizations has become a key topic within safety science. Theorizing on this subject covers a diverse pallet of concepts such as “resilience” and “safety management systems”. Recent studies indicate that safety management theory has deficiencies. Our interpretation of these deficiencies is that much confusion originates from the issue that crucial meta-theoretical assumptions are mostly implicit or applied inconsistently. In particular, we argue that these meta-theoretical assumptions are of a systems theoretical nature. Therefore, we provide a framework that will be able to explicate and reflect on systems theoretical assumptions. With this framework, we analyze the ability of two frequently used safety management theories to tackle the problem of managing safety of Dutch military expeditionary organizations. This paper will show that inconsistent and implicit application of systems theoretical assumptions in these safety management theories results in problems to tackle such a practical problem adequately. We conclude with a reflection on the pros and cons of our framework. Also, we suggest particular meta-theoretical aspects that seem to be essential for applying safety management theory to organizations

Design of Automatically Adaptable Web Wrappers

Nowadays, the huge amount of information distributed through the Web motivates studying techniques to\ud be adopted in order to extract relevant data in an efficient and reliable way. Both academia and enterprises\ud developed several approaches of Web data extraction, for example using techniques of artificial intelligence or\ud machine learning. Some commonly adopted procedures, namely wrappers, ensure a high degree of precision\ud of information extracted from Web pages, and, at the same time, have to prove robustness in order not to\ud compromise quality and reliability of data themselves.\ud In this paper we focus on some experimental aspects related to the robustness of the data extraction process\ud and the possibility of automatically adapting wrappers. We discuss the implementation of algorithms for\ud finding similarities between two different version of a Web page, in order to handle modifications, avoiding\ud the failure of data extraction tasks and ensuring reliability of information extracted. Our purpose is to evaluate\ud performances, advantages and draw-backs of our novel system of automatic wrapper adaptation

A Taxonomy for a Constructive Approach to Software Evolution

In many software design and evaluation techniques, either the software evolution problem is not systematically elaborated, or only the impact of evolution is considered. Thus, most of the time software is changed by editing the components of the software system, i.e. breaking down the software system. The software engineering discipline provides many mechanisms that allow evolution without breaking down the system; however, the contexts where these mechanisms are applicable are not taken into account. Furthermore, the software design and evaluation techniques do not support identifying these contexts. In this paper, we provide a taxonomy of software evolution that can be used to identify the context of the evolution problem. The identified contexts are used to retrieve, from the software engineering discipline, the mechanisms, which can evolve the software software without breaking it down. To build such a taxonomy, we build a model for software evolution and use this model to identify the factors that effect the selection of software evolution\ud mechanisms. Our approach is based on solution sets, however; the contents of these sets may vary at different stages of the software life-cycle. To address this problem, we introduce perspectives; that are filters to select relevant elements from a solution set. We apply our taxonomy to a parser tool to show how it coped with problematic evolution problems

Considering the User in the Wireless World

The near future promises significant advances in communication capabilities, but one of the keys to success is the capability understanding of the people with regards to its value and usage. In considering the role of the user in the wireless world of the future, the Human Perspective Working Group (WG1) of the Wireless World Research Forum has gathered input and developed positions in four important areas: methods, processes, and best practices for user-centered research and design; reference frameworks for modeling user needs within the context of wireless systems; user scenario creation and analysis; and user interaction technologies. This article provides an overview of WG1's work in these areas that are critical to ensuring that the future wireless world meets and exceeds the expectations of people in the coming decades

Adapting Quality Assurance to Adaptive Systems: The Scenario Coevolution Paradigm

From formal and practical analysis, we identify new challenges that self-adaptive systems pose to the process of quality assurance. When tackling these, the effort spent on various tasks in the process of software engineering is naturally re-distributed. We claim that all steps related to testing need to become self-adaptive to match the capabilities of the self-adaptive system-under-test. Otherwise, the adaptive system's behavior might elude traditional variants of quality assurance. We thus propose the paradigm of scenario coevolution, which describes a pool of test cases and other constraints on system behavior that evolves in parallel to the (in part autonomous) development of behavior in the system-under-test. Scenario coevolution offers a simple structure for the organization of adaptive testing that allows for both human-controlled and autonomous intervention, supporting software engineering for adaptive systems on a procedural as well as technical level.Comment: 17 pages, published at ISOLA 201

Refactoring Process Models in Large Process Repositories.

With the increasing adoption of process-aware information systems (PAIS), large process model repositories have emerged. Over time respective models have to be re-aligned to the real-world business processes through customization or adaptation. This bears the risk that model redundancies are introduced and complexity is increased. If no continuous investment is made in keeping models simple, changes are becoming increasingly costly and error-prone. Though refactoring techniques are widely used in software engineering to address related problems, this does not yet constitute state-of-the art in business process management. Process designers either have to refactor process models by hand or cannot apply respective techniques at all. This paper proposes a set of behaviour-preserving techniques for refactoring large process repositories. This enables process designers to eectively deal with model complexity by making process models better understandable and easier to maintain