INFRASTRUCTURE FOR INTEROPERABILITY OF THE E-GOVERNMENT APPLICATIONS BASED ON SEMANTIC WEB SERVICES

The e-Government interoperability is the ability of ICT components/applications to work together, in other words it is the ability of two or more diverse government (ICT) systems or components to sharing and re-use of information-services, inter-linking of administrative tasks, within and between sectors are essential factors for the delivery of high quality, innovative, seamless and customer-centric e-services. The organizational interoperability refers to the cooperation way of the public administrations processes, by defining the communication interfaces between processes. This approach addresses the interoperability of e-government applications at organizational and semantic level, adopting Web services (WS) and Semantic Web Services (SWS) as technological solutions. The e-Government interoperability is becoming an increasingly crucial issue, especially for developing countries that have committed to the achievement of the Millennium Development Goals (MDGs) by 2015 . Enhanced government efficiency and effectiveness coupled with the delivery of basic public services to all citizens are essential components required to achieve such goals. In this context, most governments have finalized the design of national e-government strategies and are busy implementing priority programmes. Today the data needed by policy makers to make better decisions is available but inaccessible. Policy makers are faced not only with overlapping and uncoordinated data sources, but also with the absence of common terms of reference and means of representing these data. This results in the time consuming and complex cost of comparing data that is represented differently. Interoperability will allow data compiled by different agencies to be used together to make faster and better decisions. An important goal of governance is to enable the citizenry to have easier and faster access to government information and services. The seamless flow of data from one government office to another provides the policy maker with the information needed to draft sound policy and deliver better services. In this paper we present an approach, which addresses the interoperability of e-government applications at organizational and semantic level, adopting Web services (WS) and Semantic Web Services (SWS) as technological solutions. The main objective of this work consists in designing and developing a distributed network of semantic registries in order to publish, find and execute the Web services. The publishing in registries of the Web services consists in the execution of syntactic and semantic matching algorithms between the attributes of the registries and the attributes of Web services.e-government application, interoperability, semantic registries, WSDL standard

Citizen Centered Models Using Mobile Technology Applications for M-government

This research paper will present an existing application and the opportunity m-government services base on mobile technology applications. First we examine the existing applications in mobile technology that can be used for m-government services around world. Secondly, we will look at the benefit and disadvantages those mobile technology applications for m-government services. In addition, it will provide an overview the development of ICT in Indonesia and recognizing the particular challenges that exist for e-government in Indonesia. Then, we will create an analysis as the citizen centered models for m-government base on smart phone mobile technology application

E-Government Applications And Methodologies: Turkey on the E-Government Way

The recent changes in the technology, especially the use of Internet and the World Wide Web resulted in a new way of doing business for the governments. Governments worldwide face with the challenge of transformation and the need to reinvent government systems, which are based to deliver more efficient and cost effective services for the citizens. The developments and the studies in Information and Communication Technologies (ICT) resulted in E-Government projects and applications. This paper tries to analyze E-Government projects by analyzing their methodologies and strategies; and it is mainly based on the underlying key points in success stories. Also within this paper the reader will get information on E-Government projects in Turkey, successes and failures, IT vision of the administrations and the future plans.

Citizens' readiness for e-government in developing countries.

Electronic government (e-government) has become one of the most evolving and important applications of Information and Communication Technology (ICT) in recent years. Due to its positive impact on Citizens, government and society alike, most developed and developing countries have attempted to apply e-government projects with mixed success. Many developing countries were facing difficulties in applying successful e-government projects due to different electronic readiness (e-readiness) problems, such as poor ICT infrastructure and a high percentage of digital illiteracy among Citizens that have lead to e-government projects abandoned by users. Despite the various efforts by developing countries to overcome these problems, the factors that particularly affect Citizens and their use of e-government have not been adequately identified and tested. This research proposed a model based on e-readiness assessments and relevant literature that investigates the impact of Citizens' readiness for e-government (CREG) on e-government success within developing countries. The C R E G model explores a new vision for e-government success by introducing a combination of e-readiness and trust factors that together directly affect e-government projects in developing countries. The focus of the research is on government to citizen (G2C) services. Egypt was selected as an example of a developing country in which to conduct the study and three e-government services were selected for focused investigation. The research confirmed the importance of the CREG model to achieve successful e-government projects in developing countries. The proposed CREG factors including e-readiness, trust and other factors were found to be crucial in Citizens' use or non-use of e-government services. E-readiness factors showed a significant impact on increasing Citizens' usage of e-government services as Citizens who used online e-government services were more e-ready than non-users. The results also highlighted that e-readiness factors need to be combined with trust in both the technology and e-government in order to encourage more Citizens to use e-government services. Adequate security and privacy measures that ensure information protection combined with providing a credible service that satisfies Citizens' needs were shown to be important factors to encourage trust in technology and e-government

The Readiness of Kupang City in Implementing E-Government to Strengthening the Regional Innovation System (SIDa)

One of the 2017-2022 Regional Government Innovation Programs is the implementation of E-Government in various Regional Apparatus organizations (OPD). For this reason, it is very necessary to map the current implementation of E-Government in The Government of Kupang City. This research evaluates nine dimensions, which are Information and Communication Technology (ICT) Connectivity, ICT Usage and Integration, Training, Human and Resource Capacity, Regional Policies and Regulations, Security, Access, Applications and Services. The results showed, many applications are offline. There are still 52.94% applications used offline, and 47.05% applications used online. Based on survey data, there are 15 Regional Apparatus Organizations (50%) stating that they do not fully utilize the online system. Meanwhile, related to the level of updating data and information on the website (26%) is not updated, and (30%) states frequently updated. Related to the ease of accessing data and information, 11 OPDs (36.6%) stated that it was difficult to access information. Thus, it can be concluded that the dimensions of training and human resource capacity have a value of 1.79 readiness and as much as 1.87 at the level of unprepared

Investigating the factors affecting citizen's ability to access e-government services in Nkonkobe municipality in the Easterrn Cape province

E-government which refers to electronic Government is the process of transformation of relationships of government with its constituents ie the citizens, the businesses and between its own organs, through the use of the tools of Information and Communications Technology (ICT). E-government services are the outcome of e-governance that come as automated services delivered through ICTs particularly Internet based applications that provide access to and delivery of information or services to the public, businesses, other agencies and governmental departments. This study seeks to examine the factors affecting citizens ability to access e-government services in Nkonkobe Municipality in the province of Eastern Cape and come with recommendations of how to address the issue. E-government services should be developed on platforms with the consideration of devices that people can have access to. The study showed that in as much as one can have cell phone that has access to internet , some website services such as home affairs enquiry applications are not accessible on a phone with a general web browser that has no Java Script capacity but has acces to internet. Therefore developing Short Message Service (SMS) based services or Unstructured Supplementary Serviuce Data (USSD) code that is available on all Globile System for Mobile (GSM) cell phones can increase accessibility of most services at a cheaper cost. The study concludes that although e-government is the future for our country and in this era of technology, much still has to be done in areas like Nkonkobe Municipality in Eastern Cape, as the citizens have no or lack appropriate tools to access the internet, and sometimes citizens are not aware of e-government services available. The research indicates that most citizens have cell phones despite the differences in handset capabilities, which therefore means that applications developed for e-government services can be ported foe accessibility to ordinary GSM cell phone including those without internet access

Pemeringkatan E-government Indonesia (Pegi) Dan Pemanfaatan Teknologi Informasi Di DKI Jakarta

DKI Jakarta had the vision to create a modern and innovative city, capable of managing city resources effectively, efficiently and sustainably by optimizing ICT (Information and Communication Technology) in participatory governance in order to achieve a prosperous and cultured society. That called a smart city. DKI Jakarta provincial government has using ICT to provide information and public services. E-government performance can be assessed by some standards, which one is the e-government rankings Indonesia (PeGI). PeGI consists of five dimensions, there are two dimensions relating to ICTs, infrastructures and applications. The development of the wireless internet technology impacted on increase of a mobile device / smartphone user. The internet users in Jakarta in the majority used the telephone / mobile smartphone to access the Internet and government\u27s mobile applications, such as Waze which widely use to monitoring traffic and help to searching alternatif way on traffic congestion. Utilization of information technology increases the provincial government\u27s performance, as proved by the survey results and previous studies. For three consecutive years, 2012 until 2015, the performance of DKI Jakarta has increased, from the third ranking to the first ranking, and achieved a good performance appraisal. This achievement is inseparable from good IT governance

Government e-services delivery requires citizens awareness: the case of Brunei Darussalam

This study examines citizens awareness and usage of government e-services. Governments use Web-based Internet applications to enhance their citizens access to government services. However, in a case study in Brunei Darussalam, it was found that the government s initiative in providing e-services in last few years has not been as successful as it could have been as the services have not been citizen-centric. This was due to the availability of e-services being unknown amongst the citizens and that a silo-based approach existed for each government ministry. One notable finding was that although the ICT literacy of Brunei citizens has rapidly improved, this has not been reflected in the citizens interaction with government. There are several challenges for citizens awareness and use of government e-services that occur on e-government initiatives. Failure in managing such problems, results in a high probability of these services becoming a white elephant , with inefficiency, wastefulness and cost overruns on e-government projects. E-government management agencies still do not have an organized citizens awareness strategy approach to managing knowledge in e-government initiatives. The proposed Government e Services Citizens Awareness Strategy (GeS-CAS) framework, incorporating communication, management and education strategies, can effectively be used to enable e-government agencies to deal with e-government projects problems and risks in an organised and efficient way. It is concluded that e-government initiatives management can be improved if the knowledge dimensions of the problems are well understood and are conveyed to the right people, at the right time and the right place, and are appropriately managed. This research has developed an integrated citizens awareness strategy Knowledge Management framework that provides a structured approach to achieving this which is easy to understand and put in to practice by e-government agencies, and can be used to solve citizen awareness problems, explore opportunities and make decisions

Status of ICT Facilities in the Public Libraries: A Pakistani Perspective

Purpose: This study aimed to examine the ICT facilities in the public libraries of Pakistan. The specific objectives were to see the status of ICT resources, check the ICT tools used in delivering services and identify the problems faced by the public libraries in developing ICT infrastructure. Research Design and Methodology: All the public libraries of Pakistan, working under the administrative control of any directorate or department constituted the population of the study. The census-based approach was employed, and data was gathered from the heads of 119 public libraries. The collected data was analyzed using the Statistical Package for Social Sciences version 23. Results: It was found that most of the libraries did not have electronic information resources like e-books, theses and dissertations and access to the HEC database. The libraries had either deplorable or no IT infrastructure and lacked basic ICT devices and apparatus. A significant number of libraries did not use ICT applications for library services. The key problems identified by libraries in developing ICT infrastructure were limited human resources, insufficient IT literate staff, non-availability of technical support, lack of IT expertise among library users, non-availability of standard integrated library software, limited electronic resource, interrupted power supply and lack of financial resources. Implications: The study\u27s findings could be beneficial to the government and library authorities. The key point to be considered includes 1) LIS professionals and IT staff be recruited and trained regarding the applications of ICT in librarianship, 2) sufficient funds should be provided to develop ICT infrastructure 3) digital resources should be acquired, and 4) the librarians should have the power and freedom to spend the budget based on the users\u27 needs. Originality: The study is unique because this is the first study in the country to assess the ICT facilities of public libraries. It will fill the literature gap and guide the researchers to study public libraries across the country. Keywords: ICT Infrastructure, ICT tools and applications, ICT Facilities, Information and Communication Technologies, Public Libraries, Pakista