BPM Adoption at Bilfinger

Big size corporate companies that opt for Business ProcessManagement (BPM) adoption invest a lot in BPM initiatives with theprimary focus on the identification and standardization of best practicesin the different phases of the BPM lifecycle. The business processes de-signed are usually seen as the standard way of executing the processesand tend not be adapted to specific customers' need or changing condi-tions. Furthermore, the acceptance of a paradigm shift by the end usersis an added challenge. This case introduces a success story on BPMadoption in complex environments where different organizational unitswith different needs are involved. The projects executed in different unitsrespond to specific customers’ requirements, which affects the set of pro-cesses to be designed and executed within them. We developed a novelapproach inspired by the Cynefin framework and used it to define processarchitectures and the respective business process models for a subset ofthe units. To ensure the applicability and acceptance of the new paradigmwe followed a number of well-known methodologies and practices (e.g.SCRUM and gamification). As a result, we managed to move from thetraditional function orientation to BPM orientation taking into consid-eration the flexibility needs, and we received very positive feedback fromour end users

Smart vest for respiratory rate monitoring of COPD patients based on non-contact capacitive sensing

In this paper, a first approach to the design of a portable device for non-contact monitoring of respiratory rate by capacitive sensing is presented. The sensing system is integrated into a smart vest for an untethered, low-cost and comfortable breathing monitoring of Chronic Obstructive Pulmonary Disease (COPD) patients during the rest period between respiratory rehabilitation exercises at home. To provide an extensible solution to the remote monitoring using this sensor and other devices, the design and preliminary development of an e-Health platform based on the Internet of Medical Things (IoMT) paradigm is also presented. In order to validate the proposed solution, two quasi-experimental studies have been developed, comparing the estimations with respect to the golden standard. In a first study with healthy subjects, the mean value of the respiratory rate error, the standard deviation of the error and the correlation coefficient were 0.01 breaths per minute (bpm), 0.97 bpm and 0.995 (p < 0.00001), respectively. In a second study with COPD patients, the values were -0.14 bpm, 0.28 bpm and 0.9988 (p < 0.0000001), respectively. The results for the rest period show the technical and functional feasibility of the prototype and serve as a preliminary validation of the device for respiratory rate monitoring of patients with COPD.Ministerio de Ciencia e Innovación PI15/00306Ministerio de Ciencia e Innovación DTS15/00195Junta de Andalucía PI-0010-2013Junta de Andalucía PI-0041-2014Junta de Andalucía PIN-0394-201

Visual analysis of sensor logs in smart spaces: Activities vs. situations

Models of human habits in smart spaces can be expressed by using a multitude of representations whose readability influences the possibility of being validated by human experts. Our research is focused on developing a visual analysis pipeline (service) that allows, starting from the sensor log of a smart space, to graphically visualize human habits. The basic assumption is to apply techniques borrowed from the area of business process automation and mining on a version of the sensor log preprocessed in order to translate raw sensor measurements into human actions. The proposed pipeline is employed to automatically extract models to be reused for ambient intelligence. In this paper, we present an user evaluation aimed at demonstrating the effectiveness of the approach, by comparing it wrt. a relevant state-of-the-art visual tool, namely SITUVIS

Declarative Process Mining on the Cloud

Antud magistritöö annab ülevaate deklaratiivse keele ja deklaratiivse protsessikaeve algoritmide kohta. Sellele järgneb deklaratiivse protsessikaeve tarvis kasutatavate vahendite kirjeldus. Töö tagab eelnevalt käsitletud vahendite kättesaadavust pilvplatvormil ning tutvustab kaks uut vahendit, mis pakuvad sündmuse seirevõimekust ja deklaratiivse mudeli suulise esitluse genereerimist. Kõik kirjeldatud protsessikaeve vahendid on rakendatud kimpudena pilvplatvormil RuM. Samuti on kirjeldatud uus kasutajaliides ja vahendite funktsioonid. Töö hindamisosas olid esitatud pilvel olevad kaevevahendid ja otsesündmuste seirevahendi võimed.This thesis provides an overview of the Declare language and declarative process mining algorithms, followed by the description of currently available tools for a declarative process mining. This thesis provides the availability of all the discussed tools on a cloud platform and introduces two new tools. One provides the event monitoring capabilities and and the other one generates a verbal representation of a Declare model. All the described process mining tools are implemented as bundles of the cloud platform RuM. Afterwards, the new user interface and functionalities of the tools are described. The evaluation part of the thesis presents, the mining tools on the cloud and the capabilities of the live event monitoring tool

Business process management in health care : current challenges and future prospects

The emphasis of performance management in health care is shifting from output or outcome-based to a system-based approach. In particular, clinicians and managers are re-focusing their attention on processes so as to achieve better health system performance, as a reaction to the financial crisis. Health care management is increasingly applying systems thinking and business process management (BPM) as philosophies, which have proved to make a difference in organizational performance and competitiveness to the industry at large. This commentary provides answers to five questions that emerged through a reflective exercise and use of secondary data sources and informal interviews. These questions are intended to contribute toward better understanding of the meaning and application of BPM by scholars and practitioners in health care management. The questions are as follows: What is BPM and is it relevant to health care? Has BPM been extensively applied to health care? Why focus on quality in health care delivery? What are the current challenges of health care and can BPM help? What role BPM will play in future to facilitate effective health care management?peer-reviewe

Intelligent Business Process Optimization for the Service Industry

The company\u27s sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a novel approach focusing on the autonomous optimization of business processes by applying sophisticated machine learning techniques such as Relational Reinforcement Learning and Particle Swarm Optimization

A Business Performance Management Framework

Pereira, A. C. B., & de Castro Neto, M. (2020). A Business Performance Management Framework. In Á. Rocha, H. Adeli, L. P. Reis, S. Costanzo, I. Orovic, & F. Moreira (Eds.), Trends and Innovations in Information Systems and Technologies: WorldCIST 2020 (Vol. 1, pp. 312-323). (Advances in Intelligent Systems and Computing; Vol. 1159 AISC). Springer. https://doi.org/10.1007/978-3-030-45688-7_32In an increasingly competitive market, companies need to look not only at results, but also at how they can improve their performance to achieve them. Knowing the factors that influence business performance allows to identify initiatives that lead to their improvement or mitigate potential risks, ensuring strategic alignment across the organization. This article presents a Business Performance Management (BPM) framework, where the key components that impact business performance are described, which includes Business Intelligence (BI) as an integral part of the technological framework and a Performance Management (PM) cycle as a methodological approach to its implementation for business performance improvement.authorsversionpublishe

Intelligent Business Process Optimization for the Service Industry

The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a novel approach focusing on the autonomous optimization of business processes by applying sophisticated machine learning techniques such as Relational Reinforcement Learning and Particle Swarm Optimization

Cardiac Rehabilitation: A Course for Occupational Therapy Students

There is limited information regarding the occupational therapists role in the cardiac rehabilitation setting. This lack of information may contribute to a limited amount of therapists working in this setting. Through the identification of this problem, the need for a course on cardiac rehabilitation for occupational therapy students was identified. The course was intended to expand the students’ knowledge of cardiac rehabilitation and the position of an occupational therapist within this setting. A literature review was conducted utilizing several research databases which include PubMed, ERIC, and SCOPUS in order to determine the depth of information available regarding educational theories, educational strategies, occupational therapy and cardiac rehabilitation. Information was also gathered from journals, textbooks and faculty knowledge. The information for the course was developed from the research on educational concepts but the content of the course was developed from Hoff’s (2007) scholarly project: provide title. The course, which was developed, is intended for occupational therapy students who are interested in further developing their knowledge in cardiac rehabilitation. The course is intended to be an elective study which spans over the period of one semester. There are a total of two quizzes, one treatment plan, fieldwork experience, and other assignment which are projected to expand and assess the knowledge of the students. This course consists of four educational modules which contain 13 units regarding information on cardiac rehabilitation. In conclusion, the occupational therapist has the ability to provide high quality services to various areas of practice. An area of practice which receives little attention in research in relation to occupational therapy is cardiac rehabilitation. Through the implementation of courses such as the one developed, occupational therapy will be able to expand its scope of practice to areas which can be complimented by the skills of an occupational therapists. The cardiac rehabilitation course is intended to provide occupational therapy students with additional information about this specialty, allowing for entrance into the cardiac rehabilitation clinic as an entry-level therapis

Process analysis using business process management: a case study on incident management

Business process management is widely used to improve companies’ competitive level. Incident management is a critical process as it supports the main services of an organization. Its speed and accuracy are paramount to companies. This research aims at analysing an incident management process of a global company and produce managerial recommendations on how to improve its performance. A case study approach is conducted. Process analysis is conducted based in interviews, direct observation, and focus group to assure data triangulation. Process improvement is based on the goals of the process and managerial recommendations are provided to support that improvement.info:eu-repo/semantics/acceptedVersio