Data Mining in Electronic Commerce

Modern business is rushing toward e-commerce. If the transition is done properly, it enables better management, new services, lower transaction costs and better customer relations. Success depends on skilled information technologists, among whom are statisticians. This paper focuses on some of the contributions that statisticians are making to help change the business world, especially through the development and application of data mining methods. This is a very large area, and the topics we cover are chosen to avoid overlap with other papers in this special issue, as well as to respect the limitations of our expertise. Inevitably, electronic commerce has raised and is raising fresh research problems in a very wide range of statistical areas, and we try to emphasize those challenges.Comment: Published at http://dx.doi.org/10.1214/088342306000000204 in the Statistical Science (http://www.imstat.org/sts/) by the Institute of Mathematical Statistics (http://www.imstat.org

Exploratory study to explore the role of ICT in the process of knowledge management in an Indian business environment

In the 21st century and the emergence of a digital economy, knowledge and the knowledge base economy are rapidly growing. To effectively be able to understand the processes involved in the creating, managing and sharing of knowledge management in the business environment is critical to the success of an organization. This study builds on the previous research of the authors on the enablers of knowledge management by identifying the relationship between the enablers of knowledge management and the role played by information communication technologies (ICT) and ICT infrastructure in a business setting. This paper provides the findings of a survey collected from the four major Indian cities (Chennai, Coimbatore, Madurai and Villupuram) regarding their views and opinions about the enablers of knowledge management in business setting. A total of 80 organizations participated in the study with 100 participants in each city. The results show that ICT and ICT infrastructure can play a critical role in the creating, managing and sharing of knowledge in an Indian business environment

Economic Policy Analysis and the Internet: Coming to Terms with a Telecommunications Anomaly

The significant set of public policy issues for economic analysis that arise from the tensions between the ‘special benefits’ of the Internet as a platform for innovation, and the drawbacks of the “anomalous” features of the Internet viewed as simply one among the array of telecommunications systems, is the focus of discussion in this chapter. Economists concerned with industrial organization and regulation (including antitrust and merger law) initially found new scope for application of their expertise in conventional policy analyses of the Internet’s interactions with other segments of the telecommunications sector (broadcast and cable television, radio and telephone), and emphasized the potential congestion problems posed by user anonymity and flat rate pricing. Policy issues of a more dynamic kind have subsequently come to the fore. These involve classic tradeoffs between greater efficiency and producer and consumer surpluses today, and a potential for more innovation in Web-based products and service in the future. Many such tradeoffs involve choices such as that between policies that would preserve the original ‘end-to-end’ design of the original Internet architecture, and those that would be more encouraging of market-driven deployment of new technologies that afforded ISPs with greater market power the opportunity to offer (and extract greater profits from) restricted-Web services that consumers valued highly, such as secure and private VOIP.public policy, telecommunications, Web-based products, user anonymity

Modelling of the Electric Vehicle Charging Infrastructure as Cyber Physical Power Systems: A Review on Components, Standards, Vulnerabilities and Attacks

The increasing number of electric vehicles (EVs) has led to the growing need to establish EV charging infrastructures (EVCIs) with fast charging capabilities to reduce congestion at the EV charging stations (EVCS) and also provide alternative solutions for EV owners without residential charging facilities. The EV charging stations are broadly classified based on i) where the charging equipment is located - on-board and off-board charging stations, and ii) the type of current and power levels - AC and DC charging stations. The DC charging stations are further classified into fast and extreme fast charging stations. This article focuses mainly on several components that model the EVCI as a cyberphysical system (CPS)

A Critical Analysis Of The State-Of-The-Art On Automated Detection Of Deceptive Behavior In Social Media

Recently, a large body of research has been devoted to examine the user behavioral patterns and the business implications of social media. However, relatively little research has been conducted regarding users’ deceptive activities in social media; these deceptive activities may hinder the effective application of the data collected from social media to perform e-marketing and initiate business transformation in general. One of the main contributions of this paper is the critical analysis of the possible forms of deceptive behavior in social media and the state-of-the-art technologies for automated deception detection in social media. Based on the proposed taxonomy of major deception types, the assumptions, advantages, and disadvantages of the popular deception detection methods are analyzed. Our critical analysis shows that deceptive behavior may evolve over time, and so making it difficult for the existing methods to effectively detect social media spam. Accordingly, another main contribution of this paper is the design and development of a generic framework to combat dynamic deceptive activities in social media. The managerial implication of our research is that business managers or marketers will develop better insights about the possible deceptive behavior in social media before they tap into social media to collect and generate market intelligence. Moreover, they can apply the proposed adaptive deception detection framework to more effectively combat the ever increasing and evolving deceptive activities in social medi