Applying the lessons of the attack on the World Trade Center, 11th September 2001, to the design and use of interactive evacuation simulations

The collapse of buildings, such as terminal 2E at Paris' Charles de Gaule Airport, and of fires, such as the Rhode Island, Station Night Club tragedy, has focused public attention on the safety of large public buildings. Initiatives in the United States and in Europe have led to the development of interactive simulators that model evacuation from these buildings. The tools avoid some of the ethical and legal problems from simulating evacuations; many people were injured during the 1993 evacuation of the World Trade Center (WTC) complex. They also use many concepts that originate within the CHI communities. For instance, some simulators use simple task models to represent the occupants' goal structures as they search for an available exit. However, the recent release of the report from the National Commission on Terrorist Attacks upon the United States (the '9/11 commission') has posed serious questions about the design and use of this particular class of interactive systems. This paper argues that simulation research needs to draw on insights from the CHI communities in order to meet some the challenges identified by the 9/11 commission

Lessons from the evacuation of the World Trade Center, Sept 11th 2001 for the future development of computer simulations

This paper provides an overview of the state of the art in evacuation simulations. These interactive computer based tools have been developed to help the owners and designers of large public buildings to assess the risks that occupants might face during emergency egress. The development of the Glasgow Evacuation Simulator is used to illustrate the existing generation of tools. This system uses Monte Carlo techniques to control individual and group movements during an evacuation. The end-user can interactively open and block emergency exits at any point. It is also possible to alter the priorities that individuals associate with particular exit routes. A final benefit is that the tool can derive evacuation simulations directly from existing architects models; this reduces the cost of simulations and creates a more prominent role for these tools in the iterative development of large-scale public buildings. Empirical studies have been used to validate the GES system as a tool to support evacuation training. The development of these tools has been informed by numerous human factors studies and by recent accident investigations. For example, the 2003 fire in the Station nightclub in Rhode Island illustrated the way in which most building occupants retrace their steps to an entrance even when there are alternate fire exits. The second half of this paper uses this introduction to criticise the existing state of the art in evacuation simulations. These criticisms are based on a detailed study of the recent findings from the 9/11 Commission (2004). Ten different lessons are identified. Some relate to the need to better understand the role of building management and security systems in controlling egress from public buildings. Others relate to the human factors involved in coordinating distributed groups of emergency personnel who may be physically exhausted by the demands of an evacuation. Arguably the most important findings centre on the need to model the ingress and egress of emergency personnel from these structures. The previous focus of nearly all-existing simulation tools has been on the evacuation of building occupants rather than on the safety of first responders1

Crowd Disasters as Systemic Failures: Analysis of the Love Parade Disaster

Each year, crowd disasters happen in different areas of the world. How and why do such disasters happen? Are the fatalities caused by relentless behavior of people or a psychological state of panic that makes the crowd 'go mad'? Or are they a tragic consequence of a breakdown of coordination? These and other questions are addressed, based on a qualitative analysis of publicly available videos and materials, which document the planning and organization of the Love Parade in Duisburg, Germany, and the crowd disaster on July 24, 2010. Our analysis reveals a number of misunderstandings that have widely spread. We also provide a new perspective on concepts such as 'intentional pushing', 'mass panic', 'stampede', and 'crowd crushs'. The focus of our analysis is on the contributing causal factors and their mutual interdependencies, not on legal issues or the judgment of personal or institutional responsibilities. Video recordings show that, in Duisburg, people stumbled and piled up due to a 'domino effect', resulting from a phenomenon called 'crowd turbulence' or 'crowd quake'. Crowd quakes are a typical reason for crowd disasters, to be distinguished from crowd disasters resulting from 'panic stampedes' or 'crowd crushes'. In Duisburg, crowd turbulence was the consequence of amplifying feedback and cascading effects, which are typical for systemic instabilities. Accordingly, things can go terribly wrong in spite of no bad intentions from anyone. Comparing the incident in Duisburg with others, we give recommendations to help prevent future crowd disasters. In particular, we introduce a new scale to assess the criticality of conditions in the crowd. This may allow preventative measures to be taken earlier on. Furthermore, we discuss the merits and limitations of citizen science for public investigation, considering that today, almost every event is recorded and reflected in the World Wide Web.Comment: For a collection of links to complementary video materials see http://loveparadevideos.heroku.com/ For related work see http://www.soms.ethz.c

Using immersive video environment simulations for calibration of evacuation models

Dissertation submitted in partial fulfilment of the requirements for the degree of Master of Science in Geospatial TechnologiesThis thesis explores the potential of Immersive Video Environment (IVE) simulations for studying evacuation behavior and calibration parameters of evacuation models. Crowd disasters have increased in frequency and intensity and have resulted in many casualties in recent years. These disasters can occur at different scenarios and are caused by a myriad of reasons. Over the years, the methods to study the evacuation behavior have evolved and evacuation models are extensively used. There are many kinds of models that are used, however there are many issues faced in the calibration of these models. The reason for the problems in calibration mostly stem from a scarcity of data related to evacuation behavior. It is difficult to conduct evacuation drills and gather data from actual evacuations. Virtual Reality (VR), in particular the IVE can help bridge this gap by allowing for systematic studies, that are safe, reliable and with high ecological validity to be conducted. To study the viability of IVE simulations for this, a user study was conducted to observe the evacuation behavior and see the impact of building familiarity and visibility on evacuation performance. The impact of building familiarity and visibility was studied on the Route Choice, Exit Choice, Decision Time, Total Evacuation Time and User errors. The results of the study showed that the evacuation performance increases with building familiarity and is reduced when the visibility is low, this is much more apparent when the users are not familiar with the building. The study also established the Route Choice as being the main contributing factor to the Total Evacuation Time and showed that in most of the cases (75% of the time) the people not familiar with the building chose familiar exits while the people familiar with the building chose emergency exits. The results of the study coincide with the existing literature and show that the use of IVE simulations is a viable method for studying evacuation behavior and calibration parameters for evacuation models