Queues and risk models with simultaneous arrivals

We focus on a particular connection between queueing and risk models in a multi-dimensional setting. We first consider the joint workload process in a queueing model with parallel queues and simultaneous arrivals at the queues. For the case that the service times are ordered (from largest in the first queue to smallest in the last queue) we obtain the Laplace-Stieltjes transform of the joint stationary workload distribution. Using a multivariate duality argument between queueing and risk models, this also gives the Laplace transform of the survival probability of all books in a multivariate risk model with simultaneous claim arrivals and the same ordering between claim sizes. Other features of the paper include a stochastic decomposition result for the workload vector, and an outline how the two-dimensional risk model with a general two-dimensional claim size distribution (hence without ordering of claim sizes) is related to a known Riemann boundary value problem

Separation of timescales in a two-layered network

We investigate a computer network consisting of two layers occurring in, for example, application servers. The first layer incorporates the arrival of jobs at a network of multi-server nodes, which we model as a many-server Jackson network. At the second layer, active servers at these nodes act now as customers who are served by a common CPU. Our main result shows a separation of time scales in heavy traffic: the main source of randomness occurs at the (aggregate) CPU layer; the interactions between different types of nodes at the other layer is shown to converge to a fixed point at a faster time scale; this also yields a state-space collapse property. Apart from these fundamental insights, we also obtain an explicit approximation for the joint law of the number of jobs in the system, which is provably accurate for heavily loaded systems and performs numerically well for moderately loaded systems. The obtained results for the model under consideration can be applied to thread-pool dimensioning in application servers, while the technique seems applicable to other layered systems too.Comment: 8 pages, 2 figures, 1 table, ITC 24 (2012

Stability criteria for controlled queueing networks

We give criteria for the stability of a very general queueing model under different levels of control. A complete classification of stability (or positive recurrence), transience and null-recurrence is presented for the two queue model. The stability and instability results are extended for models with N > 3 queues. We look at a broad class of models which can have the following features: Customers arrive at one, several or all of the queues from the outside with exponential inter arrival times. We often have the case where a arrival stream can be routed so that under different routing schemes each queue can have external arrivals, i.e. we assume we have some control over the routing of the arrivals. We also consider models where the arrival streams are fixed. We view the service in a more abstract way, in that we allow a number к of different service configurations. Under every such service configuration service is provided to some or all of the queues, length of service time can change from one service configuration to another and we can change from one configuration to another according two some control policy. The service times are assumed to be exponentially distributed. The queueing models we consider are networks where, after completion at one queue, a customer might be fed back into another queue where it will be served another time often under with a different service time. These feedback probabilities change with the service configurations. Our interest is in different types of control policies which allow us to change the routing of arrivals and configurations of the service from time to time so that the controlled queue length process (which in most cases is Markov) is stable. The semi-martingale or Lyapunov function methods we use give necessary and sufficient conditions for the stability classification. We will look at some two queue models with different inter arrival and service times where the queueing process is still Markov

Modeling and analysis to improve the quality of healthcare services

For many healthcare services or medical procedures, patients have extensive risk of complication or face death when treatment is delayed. When a queue is formed in such a situation, it is very important to assess the suffering and risk faced by patients in queue and plan sufficient medical capabilities in advance to address the concerns. As the diversity of care settings increases, congestion in facilities causes many patients to unnecessarily spend extra days in intensive care facilities. Performance evaluation of current healthcare service systems using queueing theory gains more and more importance because of patient flows and systems complexity. Queueing models have been used in handsome number of healthcare studies, but the incorporation of blocking is still limited. In this research work, we study an efficient two-stage multi-class queueing network system with blocking and phase-type service time distribution to analyze such congestion processes. We also consider parallel servers at each station and first-come-first-serve non-preemptive service discipline are used to improve the performance of healthcare service systems

Optimal and Heuristic Resource Allocation Policies in Serial Production Systems

We have studied the optimal server allocation policies for a tandem queueing system under different system settings. Motivated by an industry project, we have studied a two stage tandem queueing system with arrival to the system and having two flexible servers capable of working at either of the stations. In our research, we studied the system under two different circumstances: modeling the system to maximize throughput without cost considerations, modeling the system to include switching and holding costs along with revenue for finished goods. In the maximizing throughput scenario, we considered two different types of server allocations: collaborative and non-collaborative. For the collaborative case, we identified the optimal server allocation policies for the servers and have proved the structure of the optimal server allocation policy using mathematical iteration techniques. Moreover, we found that, it is optimal to allocate both the servers together all the time to get maximum throughput. In the non-collaborative case, we have identified the optimal server allocation policies and found that it is not always optimal to allocate both the servers together. With the inclusion of costs, we studied the system under two different scenarios: system with switching costs only and system having both switching and holding costs. In both the cases, we have studied the optimal server allocation policies for the servers. Due to the complicated structure of the optimal server allocation policy, we have studied three different heuristics to approximate the results of the optimal policy. We found that the performance of one of the heuristics is very close to the optimal policy values

Optimal Control of Parallel Queues for Managing Volunteer Convergence

Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/163497/2/poms13224.pdfhttp://deepblue.lib.umich.edu/bitstream/2027.42/163497/1/poms13224_am.pd

Analysis of a discrete-time single-server queue with an occasional extra server

We consider a discrete-time queueing system having two distinct servers: one server, the "regular" server, is permanently available, while the second server, referred to as the "extra" server, is only allocated to the system intermittently. Apart from their availability, the two servers are identical, in the sense that the customers have deterministic service times equal to 1 fixed-length time slot each, regardless of the server that processes them. In this paper, we assume that the extra server is available during random "up-periods", whereas it is unavailable during random "down-periods". Up-periods and down-periods occur alternately on the time axis. The up-periods have geometrically distributed lengths (expressed in time slots), whereas the distribution of the lengths of the down-periods is general, at least in the first instance. Customers enter the system according to a general independent arrival process, i.e., the numbers of arrivals during consecutive time slots are i.i.d. random variables with arbitrary distribution. For this queueing model, we are able to derive closed-form expressions for the steady-state probability generating functions (pgfs) and the expected values of the numbers of customers in the system at various observation epochs, such as the start of an up-period, the start of a down-period and the beginning of an arbitrary time slot. At first sight, these formulas, however, appear to contain an infinite number of unknown constants. One major issue of the mathematical analysis turns out to be the determination of these constants. In the paper, we show that restricting the pgf of the down-periods to be a rational function of its argument, brings about the crucial simplification that the original infinite number of unknown constants appearing in the formulas can be expressed in terms of a finite number of independent unknowns. The latter can then be adequately determined based on the bounded nature of pgfs inside the complex unit disk, and an extensive use of properties of polynomials. Various special cases, both from the perspective of the arrival distribution and the down-period distribution, are discussed. The results are also illustrated by means of relevant numerical examples. Possible applications of this type of queueing model are numerous: the extra server could be the regular server of another similar queue, helping whenever an idle period occurs in its own queue; a geometric distribution for these idle times is then a very natural modeling assumption. A typical example would be the situation at the check-in counter at a gate in an airport: the regular server serves customers with a low-fare ticket, while the extra server gives priority to the business-class and first-class customers, but helps checking regular customers, whenever the priority line is empty. (C) 2017 Elsevier B.V. All rights reserved

Asymptotically optimal parallel resource assignment with interference

Motivated by scheduling in multi-cell wireless networks and resource allocation in computer systems, we study a service facility with two types of users (or jobs) having heterogen