Proposal and validation of an industry 4.0 maturity model for SMEs

Purpose: This paper seeks to establish an Industry 4.0 maturity model for manufacturing SMEs. Thisresearch presents the characteristics of the proposed model, which takes the elements and the scope of thefourth industrial revolution, as well as the dimensions and assessment scales of some maturity modelsalready applied. Likewise, this document shows the modelling process and the model’s validation in SMEsin the city of Bogotá-Colombia.Design/methodology/approach: To determine the criteria of the maturity model, 6 major stages havebeen established: Literature Review, Development of the model; Validation of the model; Application ofthe model; Data analysis; and Conclusion and Recommendations. Findings: Considering the validation of some maturity models shown in the literature review, and alignedwith the purpose of this article, 8 dimensions have been established to measure the maturity level ofSMEs: Service; Operations; Quality; Products; Documented information- Big Data; Leadership andstrategy; Communication; and Culture and people. A model has been generated that allows evaluating thedegree of compliance in each dimension for manufacturing SMEs. The model can be applicable tocompanies in any industry. Also, it can determine the degree of implementation compliance of companiesin the same sector.Research limitations/implications: According to the literature reviewed, SMEs, especially those in LatinAmerica, still do not have a culture of applying the elements of Industry 4.0. Therefore, in the research, itwas not easy to understand the intrinsic variables of Industry 4.0 that SMEs have applied in different areas,which does not allow us to have the current context of SMEs and from that perspective to have a bettersimulation of the business model maturity.Practical implications: The model presented in this document serves as a basis for SMEs in LatinAmerica to establish a baseline measurement in relation to the application of Industry 4.0 elements incompanies.Social implications: What is intended with this work is to frame a baseline so that companies canunderstand their current maturity level in the terms that industry 4.0 could cover. Likewise, they cangenerate actions for the appropriation of new technologies that allow them to be more competitive. Thisdocument can be taken and applied by those entrepreneurs companies who wish to measure theiroperations.Originality/value: The essential point for the generation of the maturity level measurement model isfocused on determining the necessary dimensions on which the evaluation is based. In the literature found,most models focus their dimensions on measuring the digital in their processes and tangentially evaluate the organizational structure and the relationship between them. Additionally, the authors who address theorganization as a whole do not reveal the details for SMEs to self-evaluate. The models found have onlybeen implemented to evaluate one company along or individually. This model presents the coredimensions holistically and explicitly, taking important criteria such as quality, service, communication, andthe culture of all employees. Additionally, it shows in detail the model that allows to SMEs of themanufacturing sector to self-assess themselves in each dimension and in turn the degree of the businesssector in which they are or belongPeer Reviewe

Assessing smart circular supply chain readiness and maturity level of small and medium-sized enterprises

A Smart Circular Supply Chain (SCSC) integrates both Industry 4.0 (I4.0) and Circular Economy (CE) concepts into supply chain in response to achieving sustainable goals/agenda. The purpose of this paper is to assess SCSC readiness and maturity level of SMEs considering different stakeholders from a multi-layered perspective. For this aim, a conceptual framework was proposed and accomplished through a case study of SMEs in Turkey’s textile industry. Such integrated approach to holistically assessing SCSC readiness and maturity makes a unique contribution to the field. The highlights of this study are summarized as follows: (1) approaching readiness and maturity in transitions by focusing on systems theory; (2) identifying the dimensions of readiness and maturity in transitions to I4.0 and CE; (3) assessment of readiness and maturity level of SMEs in transition to CE and (4) assessment of readiness and maturity level of SMEs in transition to I4.0 within the supply chain

Assessing smart circular supply chain readiness and maturity level of small and medium-sized enterprises

A Smart Circular Supply Chain (SCSC) integrates both Industry 4.0 (I4.0) and Circular Economy (CE) concepts into supply chain in response to achieving sustainable goals/agenda. The purpose of this paper is to assess SCSC readiness and maturity level of SMEs considering different stakeholders from a multi-layered perspective. For this aim, a conceptual framework was proposed and accomplished through a case study of SMEs in Turkey’s textile industry. Such integrated approach to holistically assessing SCSC readiness and maturity makes a unique contribution to the field. The highlights of this study are summarized as follows: (1) approaching readiness and maturity in transitions by focusing on systems theory; (2) identifying the dimensions of readiness and maturity in transitions to I4.0 and CE; (3) assessment of readiness and maturity level of SMEs in transition to CE and (4) assessment of readiness and maturity level of SMEs in transition to I4.0 within the supply chain

Framework for selecting manufacturing simulation software in industry 4.0 environment

Even though the use of simulation software packages is widespread in industrial and manufacturing companies, the criteria and methods proposed in the scientific literature to evaluate them do not adequately help companies in identifying a package able to enhance the efficiency of their production system. Hence, the main objective of this paper is to develop a framework to guide companies in choosing the most suitable manufacturing simulation software package. The evaluation framework developed in this study is based on two different multi-criteria methods: analytic hierarchy process (AHP) integrated with benefits, opportunities, costs, risks (BOCR) analysis and the best-worst method (BWM). The framework was developed on the basis of the suggestions from the literature and from a panel of experts, both from academia and industry, trying to capture all the facets of the software selection problem. For testing purposes, the proposed approach was applied to a mid-sized enterprise located in the south of Italy, which was facing the problem of buying an effective simulation software for Participatory Design. From a practical perspective, the application showed that the framework is effective in identifying the most suitable simulation software package according to the needs of the company. From a theoretical point of view, the multi-criteria methods suggested in the framework have never been applied to the problem of selecting simulation software; their usage in this context could bring some advantages compared to other decision-making tools

Driving Manufacturing Systems for the Fourth Industrial Revolution

It has been a long way since the aroused of the Industry 4.0 and the companies' reality is not already align with this new concept. Industry 4.0 is ongoing slowly as it was expected that its maturity level should be higher. The companies´ managers should have a different approach to the adoption of the industry 4.0 enabling technologies on their manufacturing systems to create smart nets along all production process with the connection of elements on the manu-facturing system such as machines, employees, and systems. These smart nets can control and make autonomous decisions efficiently. Moreover, in the industry 4.0 environment, companies can predict problems and failures along all production process and react sooner regarding maintenance or production changes for instance. The industry 4.0 environment is a challenging area because changes the relation between humans and machines. In this way, the scope of this thesis is to contribute to companies adopting the industry 4.0 enabling technologies in their manufacturing systems to improve their competitiveness to face the incoming future. For this purpose, this thesis integrates a research line oriented to i) the understanding of the industry 4.0 concepts, and its enabling technologies to perform the vision of the smart factory, ii) the analysis of the industry 4.0 maturity level on a regional industrial sector and to understand how companies are facing the digital transformation challenges and its barriers, iii) to analyze in deep the industry 4.0 adoption in a company and understand how this company can reach higher maturity levels, and iv) the development of strategic scenarios to help companies on the digital transition, proposing risk mitigations plans and a methodology to develop stra-tegic scenarios. This thesis highlights several barriers to industry 4.0 adoption and also brings new ones to academic and practitioner discussion. The companies' perception related to these barriers Is also discussed in this thesis. The findings of this thesis are of significant interest to companies and managers as they can position themselves along this research line and take advantage of it using all phases of this thesis to perform a better knowledge of this industrial revolution, how to perform better industry 4.0 maturity levels and they can position themselves in the proposed strategic scenarios to take the necessary actions to better face this industrial revolution. In this way, it is proposed this research line for companies to accelerate their digital transformation.Já existe um longo percurso desde o aparecimento da indústria 4.0 e a realidade das empresas ainda não está alinhada com este novo conceito. A indústria 4.0 está em andamento lento, pois era esperado que o seu nível de maturidade fosse maior. Os gestores das empresas devem ter uma abordagem diferente na adoção das tecnologias facilitadoras da indústria 4.0 nos seus sistemas produtivos para criar redes inteligentes ao longo de todo o processo produtivo com a conexão de elementos do sistema produtivo como máquinas, operários e sistemas. Estas redes inteligentes podem controlar e tomar decisões autónomas com eficiência. Além disso, no ambiente da indústria 4.0, as empresas podem prever problemas e falhas ao longo de todo o processo produtivo e reagir mais cedo em relação a manutenções ou mudanças de produção, por exemplo. O ambiente da indústria 4.0 é uma área desafiadora devido às mudanças na relação entre humanos e máquinas. Desta forma, o objetivo desta tese é contribuir para que as empresas adotem as tecnologias facilitadoras das indústria 4.0 nos seus sistemas produtivos por forma a melhorar sua competitividade para enfrentar o futuro que se aproxima. Para isso, esta tese integra uma linha de investigação orientada para i) a compreensão dos conceitos da indústria 4.0, e suas tecnologias facilitadores para realizar a visão da fábrica inteligente, ii) a análise do nível de maturidade da indústria 4.0 num setor industrial regional e entender como as empresas estão enfrentando os desafios da transformação digital e suas barreiras, iii) analisar a fundo a adoção da indústria 4.0 numa empresa e entender como essa empresa pode atingir níveis mais elevados de maturidade, e iv) o desenvolvimento de cenários estratégicos para ajudar as empresas na transição digital, propondo planos de mitigação de riscos e uma metodologia para desenvolver cenários estratégicos. Esta tese destaca várias barreiras à adoção da indústria 4.0 e também traz novas barreiras para a discussão acadêmica e profissional. A perceção das empresas em relação a essas barreiras também é discutida nesta tese. As descobertas nesta tese são de grande interesse para empresas e gestores, pois podem-se posicionar ao longo desta linha de investigação e aproveitá-la utilizando todas as fases desta tese para obter um melhor conhecimento desta revolução industrial, como obter melhores níveis de maturidade da indústria 4.0 e possam posicionar-se nos cenários estratégicos propostos por forma a tomar as ações necessárias para melhorar o envolvimento nesta revolução industrial. Desta forma, propõe-se esta linha de investigação para que as empresas acelerem a sua transformação digital

Digital transformation and SME internationalisation:unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity

PurposeThis study has two main objectives. First, to examine the indirect effects of digital platform capability and digital resilience on digital transformation (DT) outcomes for small- and medium-sized enterprises (SMEs), and second, to investigate how digital business model maturity influences these indirect effects.Design/methodology/approachThe study adopts a quantitative design and collects data through a self-reporting survey from individuals in the technological industries. The Partial Least Squares-Structural Equation Modelling (PLS-SEM) and PLS multi-group analysis examine the measurement and structural models and the significance of differences in indirect paths based on the digital business model maturity level, serving as a moderator.FindingsThe findings of this study provide valuable insights into the internationalisation of digital SMEs. They indicate that digital platform capability and resilience fully mediate, connecting digital resources to SME growth. The study also confirms the digital business model maturity’s positive and significant moderating effect on these indirect relationships.Originality/valueThis research contributes to the existing literature by focusing on the international outcomes of platform ecosystems in developing markets. It explores how digital platform capability and resilience support the digital transformation of SMEs, considering their vulnerability due to their small size. The study also fills a research gap by investigating the relationship between big data, digital leadership and the international growth of digital platforms. Lastly, it explores the role of digital maturity in the relationships between antecedents, determinants and outcomes of digitalisation.<br/

The development of a decision support tool to assist manufacturing SMEs during adoption and exploitation of novel manufacturing technologies.

Industrial Engineerin

Applying the positioning phase of the digital transformation model in practice for SMEs: toward systematic development of digitalization

Digital transformation (DT) refers to the changes in ways of working and business offering caused by adoption of digital technologies in an organization. Small and medium-sized enterprises (SMEs) are struggling with this transformation because of their limited resources and know-how. Thus, SMEs need practical grassroots-level help for DT that allows the companies to analyze where they stand in digitalization, and how they should proceed. This article discusses how SMEs can be supported in their DT by utilizing the DT model consisting of four consecutive phases for supporting companies’ systematic development of digitalization. The article focuses on the first phase of the DT model, positioning, where company’s digitalization status is analyzed in detail, and development ideas are identified. The positioning phase was conducted for 19 SMEs in Northern Ostrobothnia, Finland. The results indicate that the used process and tools were suitable to support SMEs for analyzing their digitalization status and identifying areas for improvement. The DT model and piloted tools have been published as a free-of-charge ApuaDigiin.fi online service to facilitate their widespread use in the future. In this way, public regional business development authors or research organizations can utilize the online service while supporting the digitalization of SMEs