E-Fulfillment and Multi-Channel Distribution – A Review

This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-fulfillment and to identify gaps between relevant managerial issues and academic literature, thereby indicating directions for future research. One of the recurrent patterns in today’s e-commerce operations is the combination of ‘bricks-and-clicks’, the integration of e-fulfillment into a portfolio of multiple alternative distribution channels. From a supply chain management perspective, multi-channel distribution provides opportunities for serving different customer segments, creating synergies, and exploiting economies of scale. However, in order to successfully exploit these opportunities companies need to master novel challenges. In particular, the design of a multi-channel distribution system requires a constant trade-off between process integration and separation across multiple channels. In addition, sales and operations decisions are ever more tightly intertwined as delivery and after-sales services are becoming key components of the product offering.Distribution;E-fulfillment;Literature Review;Online Retailing

Design and Control of Warehouse Order Picking: a literature review

Order picking has long been identified as the most labour-intensive and costly activity for almost every warehouse; the cost of order picking is estimated to be as much as 55% of the total warehouse operating expense. Any underperformance in order picking can lead to unsatisfactory service and high operational cost for its warehouse, and consequently for the whole supply chain. In order to operate efficiently, the orderpicking process needs to be robustly designed and optimally controlled. This paper gives a literature overview on typical decision problems in design and control of manual order-picking processes. We focus on optimal (internal) layout design, storage assignment methods, routing methods, order batching and zoning. The research in this area has grown rapidly recently. Still, combinations of the above areas have hardly been explored. Order-picking system developments in practice lead to promising new research directions.Order picking;Logistics;Warehouse Management

Milk Run Design: Definitions, Concepts and Solution Approaches

Efficient inbound networks in the European automotive industry rely on a set of different transport concepts including milk runs - understood as regularly scheduled pickup tours. The complexity of designing such a mixed network makes decision support necessary: In this thesis we provide definitions, mathematical models and a solution method for the Milk Run Design problem and introduce indicators assessing the performance of established milk runs in relation to alternative transport concepts

On the inventory routing problem with stationary stochastic demand rate

One of the most significant paradigm shifts of present business management is that individual businesses no longer participate as solely independent entities, but rather as supply chains (Lambert and Cooper, 2000). Therefore, the management of multiple relationships across the supply chain such as flow of materials, information, and finances is being referred to as supply chain management (SCM). SCM involves coordinating and integrating these multiple relationships within and among companies, so that it can improve the global performance of the supply chain. In this dissertation, we discuss the issue of integrating the two processes in the supply chain related, respectively, to inventory management and routing policies. The challenging problem of coordinating the inventory management and transportation planning decisions in the same time, is known as the inventory routing problem (IRP). The IRP is one of the challenging optimization problems in logis-tics and supply chain management. It aims at optimally integrating inventory control and vehicle routing operations in a supply network. In general, IRP arises as an underlying optimization problem in situations involving simultaneous optimization of inventory and distribution decisions. Its main goal is to determine an optimal distribution policy, consisting of a set of vehicle routes, delivery quantities and delivery times that minimizes the total inventory holding and transportation costs. This is a typical logistical optimization problem that arises in supply chains implementing a vendor managed inventory (VMI) policy. VMI is an agreement between a supplier and his regular retailers according to which retailers agree to the alternative that the supplier decides the timing and size of the deliveries. This agreement grants the supplier the full authority to manage inventories at his retailers'. This allows the supplier to act proactively and take responsibility for the inventory management of his regular retailers, instead of reacting to the orders placed by these retailers. In practice, implementing policies such as VMI has proven to considerably improve the overall performance of the supply network, see for example Lee and Seungjin (2008), Andersson et al. (2010) and Coelho et al. (2014). This dissertation focuses mainly on the single-warehouse, multiple-retailer (SWMR) system, in which a supplier serves a set of retailers from a single warehouse. In the first situation, we assume that all retailers face a deterministic, constant demand rate and in the second condition, we assume that all retailers consume the product at a stochastic stationary rate. The primary objective is to decide when and how many units to be delivered from the supplier to the warehouse and from the warehouse to retailers so as to minimize total transportation and inventory holding costs over the finite horizon without any shortages

Integrated Supply Chain Network Design: Location, Transportation, Routing and Inventory Decisions

abstract: In this dissertation, an innovative framework for designing a multi-product integrated supply chain network is proposed. Multiple products are shipped from production facilities to retailers through a network of Distribution Centers (DCs). Each retailer has an independent, random demand for multiple products. The particular problem considered in this study also involves mixed-product transshipments between DCs with multiple truck size selection and routing delivery to retailers. Optimally solving such an integrated problem is in general not easy due to its combinatorial nature, especially when transshipments and routing are involved. In order to find out a good solution effectively, a two-phase solution methodology is derived: Phase I solves an integer programming model which includes all the constraints in the original model except that the routings are simplified to direct shipments by using estimated routing cost parameters. Then Phase II model solves the lower level inventory routing problem for each opened DC and its assigned retailers. The accuracy of the estimated routing cost and the effectiveness of the two-phase solution methodology are evaluated, the computational performance is found to be promising. The problem is able to be heuristically solved within a reasonable time frame for a broad range of problem sizes (one hour for the instance of 200 retailers). In addition, a model is generated for a similar network design problem considering direct shipment and consolidation within the same product set opportunities. A genetic algorithm and a specific problem heuristic are designed, tested and compared on several realistic scenarios.Dissertation/ThesisPh.D. Industrial Engineering 201

Deliver or hold: Approximation Algorithms for the Periodic Inventory Routing Problem

The inventory routing problem involves trading off inventory holding costs at client locations with vehicle routing costs to deliver frequently from a single central depot to meet deterministic client demands over a finite planing horizon. In this paper, we consider periodic solutions that visit clients in one of several specified frequencies, and focus on the case when the frequencies of visiting nodes are nested. We give the first constant-factor approximation algorithms for designing optimum nested periodic schedules for the problem with no limit on vehicle capacities by simple reductions to prize-collecting network design problems. For instance, we present a 2.55-approximation algorithm for the minimum-cost nested periodic schedule where the vehicle routes are modeled as minimum Steiner trees. We also show a general reduction from the capacitated problem where all vehicles have the same capacity to the uncapacitated version with a slight loss in performance. This reduction gives a 4.55-approximation for the capacitated problem. In addition, we prove several structural results relating the values of optimal policies of various types

Milk Run Design: Definitions, Concepts and Solution Approaches

Efficient inbound networks in the European automotive industry rely on a set of different transport concepts including milk runs - understood as regularly scheduled pickup tours. The complexity of designing such a mixed network makes decision support necessary: In this book we provide definitions, mathematical models and a solution method for the Milk Run Design problem and introduce indicators assessing the performance of established milk runs in relation to alternative transport concepts

E-Fulfillment and Multi-Channel Distribution – A Review

This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-fulfillment and to identify gaps between relevant managerial issues and academic literature, thereby indicating directions for future research. One of the recurrent patterns in today’s e-commerce operations is the combination of ‘bricks-and-clicks’, the integration of e-fulfillment into a portfolio of multiple alternative distribution channels. From a supply chain management perspective, multi-channel distribution provides opportunities for serving different customer segments, creating synergies, and exploiting economies of scale. However, in order to successfully exploit these opportunities companies need to master novel challenges. In particular, the design of a multi-channel distribution system requires a constant trade-off between process integration and separation across multiple channels. In addition, sales and operations decisions are ever more tightly intertwined as delivery and after-sales services are becoming key components of the product offering