INTELLIGENT TUTORING SYSTEMS, PEDAGOGICAL AGENT DESIGN, AND HISPANIC ENGLISH LANGUAGE LEARNERS

According to the most recent data from the National Center of Education Statistics (NCES) there were approximately 5 million English Language Learners (ELLs) in the U.S. public schools in the Fall of 2016, representing about 10% of the student population (2019). Spanish is the primary language for most ELL students, by a large margin. As a group, ELLs have faced a deeply rooted and persistent math achievement gap (U.S. Department of Education, 2015). Despite research indicating that intelligent tutors and animated pedagogical agents enhance learning, many tutors are not designed with ELLs in mind. As a result, Hispanic ELL students may experience difficulty accessing the relevant content when using a tutor. This mixed-method research investigates how a tutor can reach Hispanic ELL students, based on the social and cultural Identity framework of the Figured Worlds Theory by Holland et al., (1998). Students will socially and culturally engage with their animated pedagogical agents constructing figured worlds of learning and connection that have the power to shape the students’ senses of themselves as learners of math. This study investigates how Hispanic ELL students perceive the utility of and relate to a learning companion (LC) design. Data was examined from 76 middle school students interacting with a math tutor, MathSpring. The findings indicate that ELL students find the MathSpring LC more useful and helpful than do non-ELL students and the ELL students designed LCs that looked more like themselves than did the non-ELL students. The findings also indicate that students formed ‘She/Me Connection’ and ‘She is Like Me’ figured worlds

Producing Acoustic-Prosodic Entrainment in a Robotic Learning Companion to Build Learner Rapport

abstract: With advances in automatic speech recognition, spoken dialogue systems are assuming increasingly social roles. There is a growing need for these systems to be socially responsive, capable of building rapport with users. In human-human interactions, rapport is critical to patient-doctor communication, conflict resolution, educational interactions, and social engagement. Rapport between people promotes successful collaboration, motivation, and task success. Dialogue systems which can build rapport with their user may produce similar effects, personalizing interactions to create better outcomes. This dissertation focuses on how dialogue systems can build rapport utilizing acoustic-prosodic entrainment. Acoustic-prosodic entrainment occurs when individuals adapt their acoustic-prosodic features of speech, such as tone of voice or loudness, to one another over the course of a conversation. Correlated with liking and task success, a dialogue system which entrains may enhance rapport. Entrainment, however, is very challenging to model. People entrain on different features in many ways and how to design entrainment to build rapport is unclear. The first goal of this dissertation is to explore how acoustic-prosodic entrainment can be modeled to build rapport. Towards this goal, this work presents a series of studies comparing, evaluating, and iterating on the design of entrainment, motivated and informed by human-human dialogue. These models of entrainment are implemented in the dialogue system of a robotic learning companion. Learning companions are educational agents that engage students socially to increase motivation and facilitate learning. As a learning companion’s ability to be socially responsive increases, so do vital learning outcomes. A second goal of this dissertation is to explore the effects of entrainment on concrete outcomes such as learning in interactions with robotic learning companions. This dissertation results in contributions both technical and theoretical. Technical contributions include a robust and modular dialogue system capable of producing prosodic entrainment and other socially-responsive behavior. One of the first systems of its kind, the results demonstrate that an entraining, social learning companion can positively build rapport and increase learning. This dissertation provides support for exploring phenomena like entrainment to enhance factors such as rapport and learning and provides a platform with which to explore these phenomena in future work.Dissertation/ThesisDoctoral Dissertation Computer Science 201

“Robot, tell me a tale!”: A Social Robot as tool for Teachers in Kindergarten

Robots are versatile devices that are promising tools for supporting teaching and learning in the classroom or at home. In fact, robots can be engaging and motivating, especially for young children. This paper presents an experimental study with 81 kindergarten children on memorizations of two tales narrated by a humanoid robot. Variables of the study are the content of the tales (knowledge or emotional) and the different social behaviour of the narrators: static human, static robot, expressive human, and expressive robot. Results suggest a positive effect of the expressive behaviour in robot storytelling, whose effectiveness is comparable to a human with the same behaviour and better when compared with a static inexpressive human. Higher efficacy is achieved by the robot in the tale with knowledge content, while the limited capability to express emotions made the robot less effective in the tale with emotional content

Robot education peers in a situated primary school study: personalisation promotes child learning

The benefit of social robots to support child learning in an educational context over an extended period of time is evaluated. Specifically, the effect of personalisation and adaptation of robot social behaviour is assessed. Two autonomous robots were embedded within two matched classrooms of a primary school for a continuous two week period without experimenter supervision to act as learning companions for the children for familiar and novel subjects. Results suggest that while children in both personalised and non-personalised conditions learned, there was increased child learning of a novel subject exhibited when interacting with a robot that personalised its behaviours, with indications that this benefit extended to other class-based performance. Additional evidence was obtained suggesting that there is increased acceptance of the personalised robot peer over a non-personalised version. These results provide the first evidence in support of peer-robot behavioural personalisation having a positive influence on learning when embedded in a learning environment for an extended period of time

Exploring the Impact of Inclusive PCA Design on Perceived Competence, Trust and Diversity

Pedagogical Conversational Agents (PCAs) conquer academia as learning facilitators. Due to user heterogeneity and need for more inclusion in education, inclusive PCA design becomes relevant, but still remains understudied. Our contribution thus investigates the effects of inclusive PCA design on competence, trust, and diversity awareness in a between-subjects experiment with two contrastingly designed prototypes (inclusive and non-inclusive PCA) tested among 106 German university students. As expected by social desirability, the results show that 81.5% of the probands consider an inclusive design important. However, at the same time, the inclusive chatbot is highly significantly rated as less competent. In contrast, we did not measure a significant effect regarding trust, but a highly significant, strongly positive effect on diversity awareness. We interpret these results with the help of the qualitative information provided by the respondents and discuss arising implications for inclusive HCI design

Applications of Affective Computing in Human-Robot Interaction: state-of-art and challenges for manufacturing

The introduction of collaborative robots aims to make production more flexible, promoting a greater interaction between humans and robots also from physical point of view. However, working closely with a robot may lead to the creation of stressful situations for the operator, which can negatively affect task performance. In Human-Robot Interaction (HRI), robots are expected to be socially intelligent, i.e., capable of understanding and reacting accordingly to human social and affective clues. This ability can be exploited implementing affective computing, which concerns the development of systems able to recognize, interpret, process, and simulate human affects. Social intelligence is essential for robots to establish a natural interaction with people in several contexts, including the manufacturing sector with the emergence of Industry 5.0. In order to take full advantage of the human-robot collaboration, the robotic system should be able to perceive the psycho-emotional and mental state of the operator through different sensing modalities (e.g., facial expressions, body language, voice, or physiological signals) and to adapt its behaviour accordingly. The development of socially intelligent collaborative robots in the manufacturing sector can lead to a symbiotic human-robot collaboration, arising several research challenges that still need to be addressed. The goals of this paper are the following: (i) providing an overview of affective computing implementation in HRI; (ii) analyzing the state-of-art on this topic in different application contexts (e.g., healthcare, service applications, and manufacturing); (iii) highlighting research challenges for the manufacturing sector