Bounded Rationality and Heuristics in Humans and in Artificial Cognitive Systems

In this paper I will present an analysis of the impact that the notion of “bounded rationality”, introduced by Herbert Simon in his book “Administrative Behavior”, produced in the field of Artificial Intelligence (AI). In particular, by focusing on the field of Automated Decision Making (ADM), I will show how the introduction of the cognitive dimension into the study of choice of a rational (natural) agent, indirectly determined - in the AI field - the development of a line of research aiming at the realisation of artificial systems whose decisions are based on the adoption of powerful shortcut strategies (known as heuristics) based on “satisficing” - i.e. non optimal - solutions to problem solving. I will show how the “heuristic approach” to problem solving allowed, in AI, to face problems of combinatorial complexity in real-life situations and still represents an important strategy for the design and implementation of intelligent systems

A new approach for an efficient human resource appraisal and selection

The aim of the paper is to provide a decision making tool for solving a multi-criteria selection problem that can accommodate the qualitative details in relations with the task requirements and candidates’ competences. Our inquiry emphasizes the use of the 2-tuple linguistic representation model as the most suitable tool to overcome the uncertain and subjective assessments. It is adapted to aggregate linguistic assessments of acquired and required competence resources generated by a group of appraisers. The resulting aggregated objective evaluations are therefore used as inputs of an extended version of the TOPSIS method. After certain customization, a candidates’ ranking based on a similarity degree between required and acquired competence components levels is provided. The quality and efficiency of the proposed approach were confirmed through a real life application from a university context. It ensures a better management of the available candidates. Moreover, it allows facing the circumstances of absenteeism, identifying the need of training, and so on.Peer Reviewe