Issues and challenges: cloud computing e-Government in developing countries

Cloud computing has become essential for IT resources that can be delivered as a service over the Internet. Many e-government services that are used worldwide provide communities with relatively complex applications and services. Governments are still facing many challenges in their implementation of e-government services in general, including Saudi Arabia, such as poor IT infrastructure, lack of finance, and insufficient data security. This research paper investigates the challenges of e-government cloud service models in developing countries. This paper finds that governments in developing countries are influenced by how the top management deals with the attention to the adoption of cloud computing. Further, organisational readiness levels of technologies, such as IT infrastructure, internet availability and social trust of the adoption of new technology as cloud computing, still present limitations for e-government cloud services adoption. Based on the findings of the critical review, this paper identifies the issues and challenges affecting the adoption of cloud computing in e- government such as IT infrastructure, internet availability, and trust adopted new technologies thereby highlighting benefits of cloud computing-based e-government services. Furthermore, we propose recommendations for developing IT systems focused on trust when adopting cloud computing in e-government services (CCEGov)

E-PROCUREMENT USE IN THE NIGERIAN BUILDING INDUSTRY

Since the mid-1990s, the use of the electronic procurement aspect of electronic commerce (e-commerce) in the different business and industrial sectors has increased globally. However, the extent of its adoption in the Nigerian building industry is not clearly understood. This study investigated e-procurement use in the Nigerian building industry with a goal to improve the general understanding of the extent of its adoption in this country. The research involved a questionnaire survey of 213 respondents drawn from consulting and contracting firms, client organizations in the private sector, and government institutions conducted in Nigeria in 2015. The data were analyzed using descriptive statistics, Chi-square test, and multiple regression analysis. The results show that the main users of e-procurement were quantity surveyors and construction/project managers in consulting firms. The most frequently used e-procurement technologies for advertising/announcing or receiving invitation to tender, exchanging project briefs and specifications, submitting/receiving tender/bids, and sourcing for materials and equipment were e-mails and websites. The type of organizations, top management support, and attitude towards current trends in e-procurement use in construction had the most significant influence on e-procurement adoption in the survey. The study concluded that only organisations with top management support and favourable attitudes towards the current trend in e-procurement use in construction, a good financial base, and information-technology-savvy staff would most likely adopt it in the Nigerian building industry

IT service management: towards a contingency theory of performance measurement

Information Technology Service Management (ITSM) focuses on IT service creation, design, delivery and maintenance. Measurement is one of the basic underlying elements of service science and this paper contributes to service science by focussing on the selection of performance metrics for ITSM. Contingency theory is used to provide a theoretical foundation for the study. Content analysis of interviews of ITSM managers at six organisations revealed that selection of metrics is influenced by a discrete set of factors. Three categories of factors were identified: external environment, parent organisationand IS organisation. For individual cases, selection of metrics was contingent on factors such as organisation culture, management philosophy and perspectives, legislation, industry sector, and customers, although a common set of four factors influenced selection of metrics across all organisations. A strong link was identified between the use of a corporate performance framework and clearly articulated ITSM metrics

The Determinants of Cloud Computing Adoption in Saudi Arabia

There is a large volume of published studies investigating the factors that affect cloud adoption. However, there are very few studies which investigate cloud computing adoption in technologically developing countries and one focus of the research was to examine whether the factors which influence cloud computing adoption in technologically developed countries also apply in technologically developing countries. The research presented in this paper in this paper builds on the diffusion of innovation theory (DOI) and the Technology-organisation-environment (TOE) framework in order to investigate the factors which influence cloud computing adoption. Fourteen hypothesis were developed from the literature based on cloud adoption and were examined in the research. DOI and TOE. Data was collected by using a web-based questionnaire and was analysed using a range of statistical measures. This paper discusses the design and implementation of the study, the data analysis and conclusions from the analysis and compares the findings of this study with the findings of similar studies in technologically developed countries. The study show that there are some similarities as well as some differences in the factors that affect cloud computing adoption between technologically developed countries and technologically developing countrie

Conceptual Model of Big Data Technologies Adoption in Smart Cities of the European Union

Big data technologies enable cities to develop towards a smart city. However, the adoption of big data technologies is challenging, which is why it is essential to identify factors that influence the adoption of big data technologies in cities. The main goal of the paper is to propose a conceptual model of big data technologies adoption in smart cities of the European Union. In order to derive the conceptual model following is done: i) overview of the previous Technology-OrganisationEnvironment framework - based research on the adoption of selected information and communications technologies crucial for the development of smart cities, and ii) selection of factors based on the critical examination of the previous research. Selected factors, Absorptive Capacity, Technology Readiness, Compatibility, City Managements Support, the Existence of Smart City Strategy and Stakeholders Support, were incorporated into the conceptual model of big data technologies adoption in smart cities of the European Union. This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.</p

Investigating factors influencing local government decision makers while adopting integration technologies (IntTech)

The emergence of innovative and revolutionary Integration Technologies (IntTech) has highly influenced the local government authorities (LGAs) in their decision-making process. LGAs that plan to adopt such IntTech may consider this as a serious investment. Advocates, however, claim that such IntTech have emerged to overcome the integration problems at all levels (e.g. data, object and process). With the emergence of electronic government (e-Government), LGAs have turned to IntTech to fully automate and offer their services on-line and integrate their IT infrastructures. While earlier research on the adoption of IntTech has considered several factors (e.g. pressure, technological, support, and financial), inadequate attention and resources have been applied in systematically investigating the individual, decision and organisational context factors, influencing top management's decisions for adopting IntTech in LGAs. It is a highly considered phenomenon that the success of an organisation's operations relies heavily on understanding an individual's attitudes and behaviours, the surrounding context and the type of decisions taken. Based on empirical evidence gathered through two intensive case studies, this paper attempts to investigate the factors that influence decision makers while adopting IntTech. The findings illustrate two different doctrines - one inclined and receptive towards taking risky decisions, the other disinclined. Several underlying rationales can be attributed to such mind-sets in LGAs. The authors aim to contribute to the body of knowledge by exploring the factors influencing top management's decision-making process while adopting IntTech vital for facilitating LGAs' operational reforms

Cloud computing in government organizations: towards a new comprehensive model

Cloud computing is a new information technology paradigm, one which has been adopted in many different sectors. Many developing countries are working on improving e-government to provide services to their citizens that are integrated and effective. Therefore, the Saudi government has made improving e-government a high priority. The aim of this study is to explore significant factors affecting the adoption of cloud computing in e-government services in Saudi Arabia as a case study. After identifying these factors, we propose a new comprehensive model for the Adoption of Cloud Computing in Saudi G-GOVernment (ACCE-GOV) that has been adopted from the Technology Organisation Environment (TOE) framework and the Diffusion of Innovations (DOI) theory. This research model examines factors of technological context (compatibility, complexity, service quality, security, and relative advantages), organisational context (top management support, organisation size, and technology readiness), environmental context (regulations and competitive pressures), and social context (awareness, trust, and attitude) in regard to the adoption of cloud computing. Ultimately, this study enhances the decision-making of the Saudi government through understanding and highlighting the most important factors that influence the adoption of cloud computing in an e-government context. This is a position paper, reporting on the work in progress. The findings of this study will be useful for the researchers who considers suitability of different methodological approaches for cloud computing adoption and evaluation

Understanding the determinants of Cloud Computing adoption in Saudi healthcare organisations

Cloud Computing is an evolving information technology paradigm that impacts many sectors in many countries. Although Cloud Computing is an emerging technology there is little in the literature concerning its application in the Saudi healthcare sector. This paper examines and identifies the factors that will influence the adoption of Cloud Computing in Saudi healthcare organisations. The study integrates the TOE (Technology–Organization–Environment) framework with the Information System Strategic Triangle (IS Triangle) and the HOT-fit (Human–Organization–Technology) model to provide a holistic evaluation of the determinants of Cloud Computing adoption in healthcare organisations. Of the five perspectives examined in this study, the Business perspective was found to be the most important followed by the Technology, Organisational and Environmental perspectives and finally the Human perspective. The findings of the study showed that the five most important factors influencing the adoption of Cloud Computing in this context are soft financial analysis, relative advantage, hard financial analysis, attitude toward change and pressure from partners in the business ecosystem. This study identifies the critical factors for both practitioners and academics that influence Cloud Computing adoption decision-making in Saudi healthcare

Role of Resource-based View in Predicting ERP Perceived Value: Higher Education Perceptions

Higher education institutions (HEIs) nowadays focus on using strategic information systems as part of their digital strategy. An Enterprise Resource Planning (ERP) system can help HEIs manage their resources and operations effectively to meet this challenge. Based on reviews, this study conceptualizes the influential ERP factors into the resource-capability configuration. A preliminary study on ERP among 40 HEIs in Egypt was carried out for the Egyptian HEIs to explore their perception of the ERP system as a new integrating tool for their value and advantage. The results revealed that a high percentage of HEIs had not yet adopted these systems, despite their positive attitude towards the value of ERP systems. They are still at the developing level because these systems have not yet been adopted. This study also helps to advance ERP concepts and provides practical verification in the context of higher education. Finally, this research guide HEIs to understand the ERP system's necessity as a strategic system proposing them to adopt ERP systems for their competitiveness. &nbsp; &nbsp