The evaluation of E-business related technologies in the Railway Industry

For the purposes of this paper, e-business is defined as: "the performance, automisation and organisation of transactions, or chains of them, and the gathering and publishing of data, electronically over a communication protocol" Little research has been conducted either into how e-business technology can be successfully evaluated, or into the associated costs and benefits specifically related to the transportation and railway industries. Based upon a review of the current literature and a series of interviews held with railway operators, track managers and transportation customers from the Australian Fortune 100, the paper puts forward a framework for the evaluation of e-business investments within the railway industry. The research reported here is aimed at developing a flexible interface that enables the decision maker to assess and evaluate a wide variety of complex interacting variables. The proposed approach uses a variety of evaluation methods, as opposed to searching for a single "best" approach. Additionally, an attempt is being made to include the complex interaction between the implementation of the new technology and the changing organisational setting. A model is proposed using fuzzy logic to handle incomplete and uncertain knowledge; as well as to combine criteria within a conceptual model from which "real-worth" evaluations can be performed. This model provides a systematic approach to guide the decision maker in the deployment of e-business and emerging technologies in the industry. After discussing the main findings from a literature review on the use of evaluation frameworks in IT related projects, the paper deals with the proposed framework in detail. The use of empirical data, which was obtained transportation customers to help define the main framework factors, is also discussed. Finally, the paper summarises the main implications for rail freight of customers’s perceptions and stated needs in the e-business domain

The impact of Green Information Systems on sustainable supply chain and organizational performance

This paper reports about a research in progress focusing on the impact of green information systems on sustainable supply chain performance. Green information systems, supply chains and their relation to sustainability and performance measurement are explained. The preliminary literature review resulted in a draft conceptual framework where sustainable supply chain measures focusing on economic, environmental and social aspects are combined with traditional supply chain performance measures of cost, quality, dependability, flexibility and speed. The measures for the triple bottom line of sustainability are listed as internal and external indicators. The research challenges addressed in this preliminary work comprise of integration of sustainability performance with traditional performance objectives in the supply chain, measurement of the social performance of supply chain and establishment of the relationship amongst the sustainable supply chain and performance indicators using a green information system infrastructure

A decision-making approach for investigating the potential effects of near sourcing on supply chain

Purpose - Near sourcing is starting to be regarded as a valid alternative to global sourcing in order to leverage supply chain (SC) responsiveness and economic efficiency. The present work proposes a decision-making approach developed in collaboration with a leading Italian retailer that was willing to turn the global store furniture procurement process into near sourcing. Design/methodology/approach - Action research is employed. The limitations of the traditional SC organisation and purchasing process of the company are first identified. On such basis, an inventory management model is applied to run spreadsheet estimates where different purchasing and SC management strategies are adopted to determine the solution providing the lowest cost performance. Finally, a risk analysis of the selected best SC arrangement is conducted and results are discussed. Findings - Switching from East Asian suppliers to continental vendors enables a SC reengineering that increases flexibility and responsiveness to demand uncertainty which, together with decreased transportation costs, assures economic viability, thus proving the benefits of near sourcing. Research limitations/implications - The decision-making framework provides a methodological roadmap to address the comparison between near and global sourcing policies and to calculate the savings of the former against the latter. The approach could include additional organisational aspects and cost categories impacting on near sourcing and could be adapted to investigate different products, services, and business sectors. Originality/value - The work provides SC researchers and practitioners with a structured approach for understanding what drives companies to adopt near sourcing and for quantitatively assessing its advantage

Examining sustainability performance in the supply chain: The case of the Greek dairy sector

This is the post-print version of the final paper published in Industrial Marketing Management. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2013 Elsevier B.V.This paper evaluates the sustainability performance of the Greek dairy chain and the performance of its individual members by using key indicators in relation to efficiency, flexibility, responsiveness and product quality. We assessed the importance of these indicators based on the relevant perceptions of key members of this chain. A structured questionnaire was developed where nineteen sustainability-related issues were examined. Two hundred and fifty three members of the Greek dairy supply chain responded including breeders, manufacturers, wholesalers, retailers and catering companies. Our findings illustrate the immediate need for improvement in many key sustainability performance indicators. They also show the critical role of large dairy manufacturers who are the “sustainability performance champions” in this chain and are the driving force for the implementation of many sustainability initiatives.European Unio

Factors affecting the decision making of out-sourcing in textile in Pakistan

This research provided the study of importance of factors affecting the decision making of out-sourcing & supplier performance in Textiles domain. The textile market of USA is the scope of this research. The basis of this study allowed comprehending the importance / weight of factors of out-sourcing (including Delivery, Flexibility, Cost, Quality & Reliability) varied according to the buyers needs. Buyer’s needs some factors were high weight / importance for one buyer and at the same time the same factors were low weight / for another buyer. It delineated the root to supply chain managers and experts for textiles industry for taking the right strategic decision for out-sourcing in today’s competitive market.Decision Making of Out-Sourcing, Out-Sourcing, Supply Chain Management.

The potential of additive manufacturing in the smart factory industrial 4.0: A review

Additive manufacturing (AM) or three-dimensional (3D) printing has introduced a novel production method in design, manufacturing, and distribution to end-users. This technology has provided great freedom in design for creating complex components, highly customizable products, and efficient waste minimization. The last industrial revolution, namely industry 4.0, employs the integration of smart manufacturing systems and developed information technologies. Accordingly, AM plays a principal role in industry 4.0 thanks to numerous benefits, such as time and material saving, rapid prototyping, high efficiency, and decentralized production methods. This review paper is to organize a comprehensive study on AM technology and present the latest achievements and industrial applications. Besides that, this paper investigates the sustainability dimensions of the AM process and the added values in economic, social, and environment sections. Finally, the paper concludes by pointing out the future trend of AM in technology, applications, and materials aspects that have the potential to come up with new ideas for the future of AM explorations

Evaluating urban freight transport policies within complex urban environments

Urban Freight Transport (UFT) entails significant advantages for the economic growth of cities, but can also hamper population quality of life, obstructing vehicles and people movements while exacerbating environmental problems. Many initiatives have been engaged by many city administrators in order to efficiently manage UFT, evaluating different policies at a global scale. From the perspective of operators, most works analyze a limited set of policies or only focus on the benefits of companies. In this work, a decisionmaking process is used to evaluate a large set of UFT policies, through different attributes representing the advantages and limitations of each policy over promoter companies and the society. To do so, an ex-ante procedure in five steps is proposed to classify the policies: (1) attributes definition, (2) attributes weighting, (3) policy-attribute assessment, (4) policy ranking, and (5) feasibility threshold satisfaction. The whole process is supported on consultations to 26 experts regarding shop supply and restocking activities within complex urban environments. Results show a classification of the analyzed policies, according to their suitability for implementation ; which could be extended (directly or with small adjustments) to other contexts, given the flexibility of the decision-making procedure developed.Peer ReviewedPostprint (author's final draft

Indicators and methods for assessing the quality of logistic activity processes

Purpose: This article is aimed at identifying and evaluating the quality and safety indicators of processes in the logistics system and solving the problems of product control in the goods’ distribution process. Design/Methodology/Approach: In order to assess the risks and quality of control methods in the goods’ distribution processes, studies were carried out in the process of grain supply, on which the risk assessment was tested using the fault tree using a qualitative approach with a deductive logic, which allowed to identify events at the lower levels of the system. To evaluate the results when comparing various methods of monitoring the characteristics of products in the product distribution process certain statistical tools were used. The evaluation with comparative tests is required in order to determine the way of measuring products in the goods distribution logistics system. The study uses the methods of formalization, analysis, measurement, experimental and comparison. Findings: The considered risk assessment method and the given example allow us to recommend its use for the product distribution processes for various purposes. A technique is proposed for comparing various control methods based on statistical tools that can be recommended for various goods’ distribution operations. Practical implications: The results of the study can be applied in practice to improve the quality of goods’ distribution processes and reduce risks in the various supply chains. Originality/value: The main contribution of this study is to shift the emphasis on the assessment of processes in goods’ distribution to the positions of a risk-based approach and the use of various statistical tools in logistics’ activities.peer-reviewe

Realigning the manufacturing priorities of SMEs as a result of the 2008 UK economic downturn

This study provides consideration of the impact made by the uncertain business environment experienced in recent times in the UK on manufacturing priorities within its SME sector. This uncertainty centres on the economy’s volatility during the recessionary period from 2008 onwards. A consequence of this is a realignment of manufacturing priorities, initiated by senior management within in the sector, accounting for sectoral conditions and associated market response. The study is based on a mixed methods research strategy, comprising a survey of 104 UK-based manufacturing SMEs and 17 interviewees with senior employees from these participating organisations. The study contributes to existing knowledge by building upon existing theoretical constructs of manufacturing strategy, specific to the manufacturing sector, and establishing a realignment of associated priorities around cost, flexibility, delivery performance and quality