Working notes of the KI \u2796 Workshop on Agent Oriented Programming and Distributed Systems

Agent-oriented techniques are likely to be the next significant breakthrough in software development process. They provide a uniform approach throughout the analysis, design and implementation phases in the development life cycle. Agent-oriented techniques are a natural extension to object-oriented techniques, but while there is a whole pIethora of analysis and design methods in the object-oriented paradigm, very little work has been reported on design and analysis methods in the agent-oriented community. After surveying and examining a number of well-known object-oriented design and analysis methods, we argue that none of these methods, provide the adequate model for the design and analysis of multi-agent systems. Therefore, we propose a new agent-specific methodology that is based on and builds upon object-oriented methods. We identify three major models that need to be build during the development of multi-agent applications and describe the process of building these models

Agent-oriented constructivist knowledge management

In Ancient Times, when written language was introduced, books and manuscripts were often considered sacred. During these times, only a few persons were able to read and interpret them, while most people were limited in accepting these interpretations. Then, along with the industrial revolution of the XVIII and XIX centuries and especially boosted by the development of the press, knowledge slowly became available to all people. Simultaneously, people were starting to apply machines in the development of their work, usually characterized by repetitive processes, and especially focused in the production of consuming goods, such as furniture, clocks, clothes and so on. Following the needs of this new society, it was finally through science that new processes emerged to enable the transmission of knowledge from books and instructors to learners. Still today, people gain knowledge based on these processes, created to fulfill the needs of a society in its early stages of industrialization, thus not being compatible with the needs of the information society. In the information society, people must deal with an overloading amount of information, by the means of the media, books, besides different telecommunication and information systems technology. Furthermore, people’s relation to work has been influenced by profound changes, for instance, knowledge itself is now regarded as a valuable work product and, thus, the workplace has become an environment of knowledge creation and learning. Modifications in the world economical, political and social scenarios led to the conclusion that knowledge is the differential that can lead to innovation and, consequently, save organizations, societies, and even countries from failing in achieving their main goals. Focusing on these matters is the Knowledge Management (KM) research area, which deals with the creation, integration and use of knowledge, aiming at improving the performance of individuals and organizations. Advances in this field are mainly motivated by the assumption that organizations should focus on knowledge assets (generally maintained by the members of an organization) to remain competitive in the information society’s market. This thesis argues that KM initiatives should be targeted based on a constructivist perspective. In general, a constructivist view on KM focuses on how knowledge emerges, giving great importance to the knowledge holders and their natural practices. With the paragraph above, the reader may already have an intuition of how this work faces and targets Knowledge Management, however, let us be more precise. Research in Knowledge Management has evolved substantially in the past 30 years, coming from a centralized view of KM processes to a distributed view, grounded in organizational and cognitive sciences studies that point out the social, distributed, and subjective nature of knowledge. The first Knowledge Management Systems (KMSs) were centrally based and followed a top-down design approach. The organization managers, supported by knowledge engineers, collected and structured the contents of an organizational memory as a finished product at design time (before the organizational memory was deployed) and then disseminated the product, expecting employees to use it and update it. However, employees often claimed that the knowledge stored in the repository was detached from their real working practices. This led to the development of evolutionary methods, which prescribe that the basic KM system is initially developed and evolves proactively in an on-going fashion. However, most of the initiatives are still based on building central repositories and portals, which assume standardized vocabularies, languages, and classification schemes. Consequently, employees’ lack of trust and motivation often lead to dissatisfaction. In other words, workers resist on sharing knowledge, since they do not know who is going to access it and what is going to be done with it. Moreover, the importance attributed to knowledge may give an impression that these central systems take away a valuable asset from his or her owner, without giving appreciable benefits in return. The problems highlighted in the previous paragraph may be attenuated or even solved if a top-down/bottom-up strategy is applied when proposing a KM solution. This means that the solution should be sought with aim at organizational goals (top-down) but at the same time, more attention should be given to the knowledge holders and on the natural processes they already use to share knowledge (bottom-up). Being active agency such an important principle of Constructivism, this work recognizes that the Agent Paradigm (first defined by Artificial Intelligence and more recently adopted by Software Engineering) is the best approach to target Knowledge Management, taking a technological and social perspective. Capable of modeling and supporting social environments, agents is here recognized as a suitable solution for Knowledge Management especially by providing a suitable metaphor used for modeling KM domains (i.e. representing humans and organizations) and systems. Applying agents as metaphors on KM is mainly motivated by the definition of agents as cognitive beings having characteristics that resemble human cognition, such as autonomy, reactivity, goals, beliefs, desires, and social-ability. Using agents as human abstractions is motivated by the fact that, for specific problems, such as software engineering and knowledge management process modeling, agents may aid the analyst to abstract away from some of the problems related to human complexity, and focus on the important issues that impact the specific goals, beliefs and tasks of agents of the domain. This often leads to a clear understanding of the current situation, which is essential for the proposal of an appropriate solution. The current situation may be understood by modeling at the same time the overall goals of the organization, and the needs and wants of knowledge holders. Towards facilitating the analysis of KM scenarios and the development of adequate solutions, this work proposes ARKnowD (Agent-oriented Recipe for Knowledge Management Systems Development). Systems here have a broad definition, comprehending both technology-based systems (e.g. information system, groupware, repositories) and/or human systems, i.e. human processes supporting KM using non-computational artifacts (e.g. brain stormings, creativity workshops). The basic philosophical assumptions behind ARKnowD are: a) the interactions between human and system should be understood according to the constructivist principle of self-construction, claiming that humans and communities are self-organizing entities that constantly construct their identities and evolve throughout endless interaction cycles. As a result of such interactions, humans shape systems and, at the same time, systems constrain the ways humans act and change; b) KM enabling systems should be built in a bottom-up approach, aiming at the organizational goals, but understanding that in order to fulfill these goals, some personal needs and wants of the knowledge holders (i.e. the organizational members) need to be targeted; and c) there is no “silver bullet��? when pursuing a KM tailoring methodology and the best approach is combining existing agent-oriented approaches according to the given domain or situation. This work shows how the principles above may be achieved by the integration of two existing work on agent-oriented software engineering, which are combined to guide KM analysts and system developers when conceiving KM solutions. Innovation in our work is achieved by supporting topdown/bottom-up approaches to KM as mentioned above. The proposed methodology does that by strongly emphasizing the earlier phases of software development, the so-called requirement analysis activity. In this way, we consider all stakeholders (organizations and humans) as agents in our analysis model, and start by understanding their relations before actually thinking of developing a system. Perhaps the problem may be more effectively solved by proposing changes in the business processes, rather than by making use of new technology. And besides, in addition to humans and organizations, existing systems are also included in the model from start, helping the analyst and designer to understand which functionalities are delegated to these so-called artificial agents. In addition to that, benefits as a result of the application of ARKnowD may be also attributed to our choice of using the proper agent cognitive characteristics in the different phases of the development cycle. With the main purpose of exemplifying the use of the proposed methodology, this work presents a socially-aware recommender agent named KARe (Knowledgeable Agent for Recommendations). Recommender Systems may be defined by those that support users in selecting items of their need from a big set of items, helping users to overcome the overwhelming feeling when facing a vast information source, such as the web, an organizational repository or the like. Besides serving as a case for our methodology, this work also aims at exploring the suitability of the KARe system to support KM processes. Our choice for supporting knowledge sharing through questioning and answering processes is again supported by Constructivism proponents, who understand that social interaction is vital for active knowledge building. This assumption is also defended by some KM theories, claiming that knowledge is created through cycles of transformation between two types of knowledge: tacit and explicit knowledge. Up to now, research on KM has paid much attention to the formalization and exchange of explicit knowledge, in the form of documents or other physical artifacts, often annotated with metadata, and classified by taxonomies or ontologies. Investigations surrounding tacit knowledge have been so far scarce, perhaps by the complexity of the tasks of capturing and integrating such kind of knowledge, defined as knowledge about personal experience and values, usually confined on people’s mind. Taking a flexible approach on supporting this kind of knowledge conversion, KARe relies on the potential of social interaction underlying organizational practices to support knowledge creation and sharing. The global objective of this work is to support knowledge creation and sharing within an organization, according to its own natural processes and social behaviors. In other words, this work is based on the assumption that KM is better supported if knowledge is looked at from a constructivist perspective. To sum up, this thesis aims at: 1) Providing an agent-oriented approach to guide the creation and evolvement of KM initiatives, by analyzing the organizational potentials, behaviors and processes concerning knowledge sharing; 2) Developing the KARe recommender system, based on a semantically enriched Information Retrieval technique for recommending knowledge artifacts, supporting users to ask and answer to each others’ questions. These objectives are achieved as follows: - Defining the principles that characterize a Constructivist KM supporting environment and understanding how they may be used to support the creation of more effective KM solutions; - Providing an agent-oriented approach to develop KM systems. This approach is based on the integration of two different agent-oriented software engineering works, profiting from their strengths in providing a comprehensive methodology that targets both analysis and design activities; - Proposing and designing a socially aware agent-oriented recommender system both to exemplify the application of the proposed approach and to explore its potential on supporting knowledge creation and sharing. - Implementing an Information Retrieval algorithm to support the previously mentioned system in generating recommendations. Besides describing the algorithm, this thesis brings experimental results to prove its effectiveness

Working notes of the KI '96 Workshop on Agent Oriented Programming and Distributed Systems

Agent-oriented techniques are likely to be the next significant breakthrough in software development process. They provide a uniform approach throughout the analysis, design and implementation phases in the development life cycle. Agent-oriented techniques are a natural extension to object-oriented techniques, but while there is a whole pIethora of analysis and design methods in the object-oriented paradigm, very little work has been reported on design and analysis methods in the agent-oriented community. After surveying and examining a number of well-known object-oriented design and analysis methods, we argue that none of these methods, provide the adequate model for the design and analysis of multi-agent systems. Therefore, we propose a new agent-specific methodology that is based on and builds upon object-oriented methods. We identify three major models that need to be build during the development of multi-agent applications and describe the process of building these models

Working notes of the KI '96 Workshop on Agent Oriented Programming and Distributed Systems

Agent-oriented techniques are likely to be the next significant breakthrough in software development process. They provide a uniform approach throughout the analysis, design and implementation phases in the development life cycle. Agent-oriented techniques are a natural extension to object-oriented techniques, but while there is a whole pIethora of analysis and design methods in the object-oriented paradigm, very little work has been reported on design and analysis methods in the agent-oriented community. After surveying and examining a number of well-known object-oriented design and analysis methods, we argue that none of these methods, provide the adequate model for the design and analysis of multi-agent systems. Therefore, we propose a new agent-specific methodology that is based on and builds upon object-oriented methods. We identify three major models that need to be build during the development of multi-agent applications and describe the process of building these models

Ontology-based methodology for error detection in software design

Improving the quality of a software design with the goal of producing a high quality software product continues to grow in importance due to the costs that result from poorly designed software. It is commonly accepted that multiple design views are required in order to clearly specify the required functionality of software. There is universal agreement as to the importance of identifying inconsistencies early in the software design process, but the challenge is how to reconcile the representations of the diverse views to ensure consistency. To address the problem of inconsistencies that occur across multiple design views, this research introduces the Methodology for Objects to Agents (MOA). MOA utilizes a new ontology, the Ontology for Software Specification and Design (OSSD), as a common information model to integrate specification knowledge and design knowledge in order to facilitate the interoperability of formal requirements modeling tools and design tools, with the end goal of detecting inconsistency errors in a design. The methodology, which transforms designs represented using the Unified Modeling Language (UML) into representations written in formal agent-oriented modeling languages, integrates object-oriented concepts and agent-oriented concepts in order to take advantage of the benefits that both approaches can provide. The OSSD model is a hierarchical decomposition of software development concepts, including ontological constructs of objects, attributes, behavior, relations, states, transitions, goals, constraints, and plans. The methodology includes a consistency checking process that defines a consistency framework and an Inter-View Inconsistency Detection technique. MOA enhances software design quality by integrating multiple software design views, integrating object-oriented and agent-oriented concepts, and defining an error detection method that associates rules with ontological properties

Multi-Agent Systems

This Special Issue ""Multi-Agent Systems"" gathers original research articles reporting results on the steadily growing area of agent-oriented computing and multi-agent systems technologies. After more than 20 years of academic research on multi-agent systems (MASs), in fact, agent-oriented models and technologies have been promoted as the most suitable candidates for the design and development of distributed and intelligent applications in complex and dynamic environments. With respect to both their quality and range, the papers in this Special Issue already represent a meaningful sample of the most recent advancements in the field of agent-oriented models and technologies. In particular, the 17 contributions cover agent-based modeling and simulation, situated multi-agent systems, socio-technical multi-agent systems, and semantic technologies applied to multi-agent systems. In fact, it is surprising to witness how such a limited portion of MAS research already highlights the most relevant usage of agent-based models and technologies, as well as their most appreciated characteristics. We are thus confident that the readers of Applied Sciences will be able to appreciate the growing role that MASs will play in the design and development of the next generation of complex intelligent systems. This Special Issue has been converted into a yearly series, for which a new call for papers is already available at the Applied Sciences journal’s website: https://www.mdpi.com/journal/applsci/special_issues/Multi-Agent_Systems_2019

Intelligent interface agents for biometric applications

This thesis investigates the benefits of applying the intelligent agent paradigm to biometric identity verification systems. Multimodal biometric systems, despite their additional complexity, hold the promise of providing a higher degree of accuracy and robustness. Multimodal biometric systems are examined in this work leading to the design and implementation of a novel distributed multi-modal identity verification system based on an intelligent agent framework. User interface design issues are also important in the domain of biometric systems and present an exceptional opportunity for employing adaptive interface agents. Through the use of such interface agents, system performance may be improved, leading to an increase in recognition rates over a non-adaptive system while producing a more robust and agreeable user experience. The investigation of such adaptive systems has been a focus of the work reported in this thesis. The research presented in this thesis is divided into two main parts. Firstly, the design, development and testing of a novel distributed multi-modal authentication system employing intelligent agents is presented. The second part details design and implementation of an adaptive interface layer based on interface agent technology and demonstrates its integration with a commercial fingerprint recognition system. The performance of these systems is then evaluated using databases of biometric samples gathered during the research. The results obtained from the experimental evaluation of the multi-modal system demonstrated a clear improvement in the accuracy of the system compared to a unimodal biometric approach. The adoption of the intelligent agent architecture at the interface level resulted in a system where false reject rates were reduced when compared to a system that did not employ an intelligent interface. The results obtained from both systems clearly express the benefits of combining an intelligent agent framework with a biometric system to provide a more robust and flexible application