73,849 research outputs found

    An analysis of the barriers to UK small business web infrastructure development

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    This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University, 05/12/2006.This thesis analyses the Web infrastructure development process experienced by UK Small Businesses and considers the nature and impact of the barriers and problems that affect it. In doing so the thesis combines three previously disparate streams of research; research that considers the infrastructure development process, research that considers the benefits that become available via the use of an infrastructure and research that considers the barriers to benefit realisation. Analysis reveals that while the organisational advantages and benefits are well documented, Small Businesses routinely encounter problems to their realisation. Likewise, current developmental methodologies appear ill suited for use by Small Business. This thesis addresses those gaps within current knowledge and understanding. The study utilises a multiple case study research strategy. The research design utilises multiple data collection methods to triangulate the study data thereby corroborating the accuracy, veracity and parsimony of the study findings. The study findings reveal that the development process encompasses three stages, initial development, corrective development and long-term development. The findings also reveal that as the sophistication of an infrastructure is enhanced, increasingly sophisticated benefits become available. At the same time however, barriers to development will be encountered. Each can curtail benefit realisation or can block ongoing development entirely. Within the development process, the business's owner/manager is the driving force behind development and is motivated to undertake development because of the benefits that will bring to their organisation. The thesis makes a demonstrable contribution to knowledge because its combined analysis of three previously disparate streams of research is novel as is its depiction of a three stage Web infrastructure development process. Future work can build upon this study's findings by testing the theories developed within this thesis so that they can be generalised more widely

    The economic ecology of small businesses in Oxfordshire

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    Report by the Oxfordshire Economic Observatory (OEO) for the Federation of Small Businesses (FSB), Oxfordshire Branch

    Outsourcing Back Office Services in Small Nonprofits: Pitfalls and Possibilities

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    Presents findings on small nonprofits' administrative, finance, and other office support needs; reasons and conditions for outsourcing as well as barriers; methods for evaluating options; and guiding principles. Examines three business models

    Small Business: Big Challenge

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    In recent years, the contributions of small business to the American economy have become increasingly apparent. Small firms are a significant source of new jobs, and play crucial roles in the development of new technologies and provision of economic opportunities. Small businesses may be especially critical to the regional economies of upstate New York, where a number of large employers have either moved their operations or scaled back their workforces. As a result, it is important to understand the factors that affect small business growth in the region. Recognizing the growing importance of small firms to the upstate New York economy, the Buffalo Branch of the Federal Reserve Bank of New York in partnership with the Center for Governmental Research (CGR) surveyed small businesses in western and central New York State. Small business owners know firsthand the challenges of operating a business in the region, and their insight is vital to comprehending what is necessary for future job growth

    SMEs, electronically-mediated working and data security: cause for concern?

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    Security of data is critical to the operations of firms. Without the ability to store, process and transmit data securely, operations may be compromised, with the potential for serious consequences to trading integrity. Thus the role that electronically-mediated working plays in business today and its dependency on data security is of critical interest, especially in light of the fact that much of this communication is based on the use of open networks (i.e. the Internet). This paper discusses findings from a 'WestFocus' survey on electronically-mediated working and telework amongst a sample of SMEs located in West London and adjacent counties in South-Eastern England in order to highlight the problems that such practice raises in terms of data security. Data collection involved a telephone survey undertaken in early 2006 of 378 firms classified into four industrial sectors ('Media', 'Logistics', 'Internet Services' and 'Food Processing'). After establishing how ICTs and the Internet are being exploited as business applications for small firms, data security practice is explored on the basis of sector and size with a focus on telework. The paper goes on to highlight areas of concern in terms of data security policy and training practice. Findings show some sector and size influences.WestFocus* under the Higher Education Innovation Fund (HEIF 2

    Community preferences for digital futures: regional perspectives

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    The purpose of the study was to understand community preferences for digital futures in the Southern Downs Region in Queensland, Australia. This study examined the strengths, weaknesses, opportunities and threats of the digital future in the regional context. The methodology applied in this study included three focus group discussions (FGDs) along with a structured questionnaire survey for the participants. Some key suggestions which evolved from the FGDs are that digital services need to be cost-effective and people from low socio-economic backgrounds may require specific supportive measures. A consensus emerged that the provision of this vital digital education needs to be at low or subsidised cost at remote areas. It is therefore important to have a comprehensive understanding of community needs, demands and barriers to adoption to come up with a digital economy strategy for the future. While the FGDs provide an avenue for basic understanding of the broad range of issues at the community level, further micro-level analyses that shed light on the adoption and effects of digital technology on households and businesses are clearly warranted

    Understanding take-up of broadband by small and micro-enterprises: a case study

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    The paper examines patterns of broadband take-up, implementation and effects within small and micro-sized enterprises. The research focuses on the ‘onlincolnshire’ initiative, a local government-led programme which aims to encourage broadband take-up through provision of connection subsidies to SMEs in rural areas of Lincolnshire

    Prosper. An evaluation of tourism's contribution to regional economies

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    Prosper has delivered a three part model for assessing and enhancing the value of tourism in regional areas. The first part of the model uses simple indicators to provide an assessment of the economic, social, and environmental value attached to tourism. An indicators approach was adopted following extensive review of the application of more complex approaches to regional economic analysis. The review found that complex approaches are unlikely to produce results of sufficient validity and applicability to warrant their high resource costs (time, money, and skills). Complex models are also more difficult to maintain. The economic value is represented through quantitative indicators relating to employment and the number of businesses in tourism related sectors. These are all relative indicators (for example, proportion of all businesses which are businesses in the tourism sector or proportion of change in employment that can be attributed to change in tourism related employment). These indicators are drawn from national data sets which provide information for statistical local areas and/or postcode areas. This offers the opportunity to develop and deliver consistent national profiles through a vehicle such as Decipher. National standard data sets are supplemented in the model by more qualitative assessments of tourism’s contribution to the local economy made by business operators through interviews or surveys. Again, tracking the change in these assessments over time is the key to the model. Social and environmental values are substantially more difficult to assess. The Prosper case studies have included qualitative assessments derived from business and community meetings, local government and other administrative documents, media and a simplified network analysis identifying the extent to which community based organisations interact with the delivery of tourism services. Data sets have been identified which would allow a quantitative analysis of the extent to which tourism activity (visitor movements, business activity, business construction) encroaches on environmentally sensitive areas or is responsible for redevelopment or preservation of built environments. The case studies have not been able to implement this quantitative analysis. The second part of the model conducts a ‘diagnostic’ assessment of the capacity in the region to harness the value of tourism through innovation. Innovation is seen as a very important mechanism for both identifying regional issues and developing responses to those issues. Innovation is widely accepted in the literature as a driver of economic growth, and concepts such as ‘systems of innovation’ and ‘regional systems of innovation’ have become common in understanding how that innovation can be encouraged and placed within technical or geographical contexts. The diagnostic element of the Prosper model uses a series of techniques (including historical document analysis, interviews, and network analysis) to investigate the characteristics of region’s human tourism resources in relation to their ‘innovation potential’. Innovation potential is influenced by: • Economic competence – the extent to which those resources include capacity to manage projects and implement new ideas; • Clustering of resources – the spatial relationships between tourism attractions and amenities and nontourism amenities and resources which may be critical in the delivery of tourism product; • Networks – the social and professional relationships between tourism attractions and amenities and nontourism amenities and resources which may be critical in the delivery of tourism product; • Development blocks – the existence of sufficient new resources or new ways of looking at existing resources to provide opportunities for innovation. Development blocks need also to be a source of tension or disequilibrium so that their use is contested and therefore options more likely to be scrutinized as to their viability; • Entrepreneurship – the capacity for human resources to engage in new tasks and drive activity; • Critical mass – the relationship between the capacity to supply tourism product, and the capacity to access sufficient and appropriate markets (including resident markets) to support ongoing supply; • Local government – the extent to which local government considers tourism an important issue and is willing to engage in the innovation process • Production and distribution of knowledge – the extent to which the history and current status of tourism is understood and communicated, and the degree to which stakeholders can access and apply new information for identifying the potential or need for change, assessing the viability of projects, and evaluating activities; • Social, political and cultural capital – the strength of the social, political and cultural environments, and the degree to which those environments can be effectively harnessed to support tourism innovation. The third part of the model uses ‘visioning’ techniques (drawing in part on experiences from Sustainable Tourism CRC projects on ‘Gold Coast Visioning’ led by Professor Bill Faulkner at Griffith University, and research by Walker, Lee, Goddard, Kelly & Pedersen, 2005) to engage stakeholders in developing strategies for identifying tourism value issues (based on the community awareness of the value of tourism, aspirations for enhancing value, and strategies for addressing deficiencies in innovation potential). A number of processes are available for applying visioning techniques. Our case studies typically involved community leaders accepting ownership of the results of the application of the first components of the model and, in a facilitated or nonfacilitated way, delivering these results broadly through the community. In some cases, strategies emerged entirely from within the region, while in others, the research team was further engaged to collate strategy suggestions and summarise the arguments attached to these suggestions. In most cases, the final case study write-up included reference to suggestions which appeared likely to be carried forward. The Prosper model was tested in thirteen case studies, not simply to establish whether the relationships hypothesized between innovation potential and harnessing the value of tourism could be observed, but also to establish to extent to which participating regions viewed the application of the model as important and worthwhile in their attempts to move forward. The case studies were a mix of five new studies conducted using the Prosper model in a direct way and meta-analysis of eight previous case studies. The short time frame for the research (2 and ½ years) and the relatively long term nature of change made it impossible to design the research to evaluate the success of the strategies developed or any specific innovations in new case studies, so the metaanalysis studies were significant in this respect. The case studies strongly supported the second part of the model in particular, and the research served as an influential tool for many of the case study communities who were able to implement programs of value monitoring (through quantitative or qualitative means), identify ways in which their systems of innovation could be strengthened, and develop context specific mechanisms for identifying and assessing the feasibility of tourism development proposals. The research has delivered a number of outputs which may be used in dissemination and commercialisation of the intellectual property. A stand-alone publication reviewing the applicability of various economic value assessment techniques to regional tourism has been produced. A quick guide to the Prosper model and assessing whether application of the model would assist a particular region has been drafted, and is slated for development in collaboration with Sustainable Tourism CRC. A detailed methodology specification has been prepared, and may be used as the basis of consulting services or the conduct of further case studies. The quantitative data sets (Census, Sensis, TTF employment analysis, labour force statistics etc.) may be made available through Decipher and included in a structured Decipher product which facilitates analysis and interpretation. A book containing research results of the thirteen case studies and an overview of the relationship between those case studies and the Prosper model has been edited by Dean Carson and Dr Jim Macbeth and has been submitted to the Sustainable Tourism CRC editorial team led by Professor Chris Cooper at the University of Queensland

    The Racial Wealth Gap: Narrowing the Racial Wealth Gap Through Business Ownership

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    The growing racial and ethnic wealth gap presents a challenge for funders striving to build assets and tackle inequality in the United States. One of the key reasons for the racial wealth gap is that African-American and Latino households hold lower levels of business and financial assets. This is one of the key reasons for the racial wealth gap, so it stands to reason that business ownership may be an important means to narrow the gap. However, people of color have historically been challenged to secure the resources -- such as capital, education, and experience, as well as access to markets -- needed to start and grow businesses. Micro- and small-business development strategies and programs have traditionally sought to engage underserved racial and ethnic groups as a means to opening opportunities for entrepreneurship. This paper examines the available research on business ownership, its connection to wealth creation for diverse populations, and identifies proven tools and strategies funders can employ to strengthen the access to and effectiveness of business ownership as a means to build wealth and reduce the racial and ethnic wealth gap
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