How Emotions Unfold in Online Discussions After a Terror Attack

In the wake of a terror attack, social media is used for sharing thoughts and emotions, accessing and distributing information, and memorializing victims. Emotions are a big part of this, but there is a gap in our understanding on how those emotions evolve and what kinds of social media uses they are related to. Better understanding of the emotional and topical developments of online discussions can serve not only to fill the aforementioned gap, but also assist in developing better collective coping strategies for recovering from terror attacks. We examine what types of conversations unfolded online after the Boston Marathon Bombing and what kinds of emotions were associated with them, accounting for regional differences, and present a process model covering the general trends of such conversations. Although the phases apply to reactions to terror attacks on a general level, there are proximity-based differences to the location of the terror attack

The emergence of emotions and pro-social and religious sentiments during the September 11 disaster

Analysing emotional states under duress or during heightened, life-and-death situations is extremely difficult, especially given the inability of laboratory experiments to adequately replicate the environment and the inherent biases of post event surveys. It is in this area that natural experiments come to the fore by combining the randomization that comes from natural data with an experimentally realistic event. The pager communications from September 11th, made publicly available by Wiki Leaks (Wiki Leaks, 2009), provide exactly the kind of natural experiment emotion researchers have been seeking. We have analysed the pager messages by applying an absolute count methodology and by presenting both positive and negative emotive categories as well as the development of pro-social and religious sentiment. Providing behavioural evidence on how people communicate under extreme circumstances and offers valuable insights into human nature. We demonstrate that positive and pro-social communications are the first to emerge followed by the slower and lower negative communications. Religious sentiment is the last to emerge, as individual attempt to make sense of event.Content Analysis, Positive Emotion, Negative Emotion, Religiosity, Disaster Communications, 9/11

Human Resilience and Development in Coupled Socio-technical Systems: A Holistic Approach to Critical Infrastructure Resilience

abstract: The resilience of infrastructure essential to public health, safety, and well-being remains a priority among Federal agencies and institutions. National policies and guidelines enacted by these entities call for a holistic approach to resilience and effectively acknowledge the complex, multi-organizational, and socio-technical integration of critical infrastructure. However, the concept of holism is seldom discussed in literature. As a result, resilience knowledge among disciplines resides in near isolation, inhibiting opportunities for collaboration and offering partial solutions to complex problems. Furthermore, there is limited knowledge about how human resilience and the capacity to develop and comprehend increasing levels of complexity can influence, or be influenced by, the resilience of complex systems like infrastructure. The above gaps are addressed in this thesis by 1) applying an Integral map as a holistic framework for organizing resilience knowledge across disciplines and applications, 2) examining the relationships between human and technical system resilience capacities via four socio-technical processes: sensing, anticipating, adapting, and learning (SAAL), and 3) identifying an ontological framework for anticipating human resilience and adaptive capacity by applying a developmental perspective to the dynamic relationships between humans interacting with infrastructure. The results of applying an Integral heuristic suggest the importance of factors representing the social interior like organizational values and group intentionality may be under appreciated in the resilience literature from a holistic perspective. The analysis indicates that many of the human and technical resilience capacities reviewed are interconnected, interrelated, and interdependent in relation to the SAAL socio-technical processes. This work contributes a socio-technical perspective that incorporates the affective dimension of human resilience. This work presents an ontological approach to critical infrastructure resilience that draws upon the human resilience, human psychological development, and resilience engineering literatures with an integrated model to guide future research. Human mean-making offers a dimensional perspective of resilient socio-technical systems by identifying how and why the SAAL processes change across stages of development. This research suggest that knowledge of resilient human development can improve technical system resilience by aligning roles and responsibilities with the developmental capacities of individuals and groups responsible for the design, operation and management of critical infrastructures.Dissertation/ThesisDoctoral Dissertation Engineering 201

EXEMPLIFICATION EFFECTS THROUGHOUT DISASTER STAGES IN SOCIAL MEDIA

Two studies were performed to research potential exemplification effects throughout various stages of natural disasters. Exemplification theory (Zillmann, 1999, 2002) promotes the use of exemplars, media examples, because of their potential ability to motivate risk related information seeking and their possible influence in optimizing protective action (Zillmann, 2006). Study one examined potential exemplification effect differences between various stages of natural disasters. Study two was designed to test for differences in trust, perceptions of severity, and intentions to volunteer depending on the organization type supplying related exemplars in social media. Results indicate that exemplification effects do not differ depending on disaster stage. However, exemplification effects do depend on the source of the exemplars. Furthermore, differences in perceptions of trust were detected between the two organizations providing the exemplars. And, intentions to volunteer vary depending on the current disaster stage. Specific findings, related theoretical implications, and practical suggestions are discussed

Games for a new climate: experiencing the complexity of future risks

This repository item contains a single issue of the Pardee Center Task Force Reports, a publication series that began publishing in 2009 by the Boston University Frederick S. Pardee Center for the Study of the Longer-Range Future.This report is a product of the Pardee Center Task Force on Games for a New Climate, which met at Pardee House at Boston University in March 2012. The 12-member Task Force was convened on behalf of the Pardee Center by Visiting Research Fellow Pablo Suarez in collaboration with the Red Cross/Red Crescent Climate Centre to “explore the potential of participatory, game-based processes for accelerating learning, fostering dialogue, and promoting action through real-world decisions affecting the longer-range future, with an emphasis on humanitarian and development work, particularly involving climate risk management.” Compiled and edited by Janot Mendler de Suarez, Pablo Suarez and Carina Bachofen, the report includes contributions from all of the Task Force members and provides a detailed exploration of the current and potential ways in which games can be used to help a variety of stakeholders – including subsistence farmers, humanitarian workers, scientists, policymakers, and donors – to both understand and experience the difficulty and risks involved related to decision-making in a complex and uncertain future. The dozen Task Force experts who contributed to the report represent academic institutions, humanitarian organization, other non-governmental organizations, and game design firms with backgrounds ranging from climate modeling and anthropology to community-level disaster management and national and global policymaking as well as game design.Red Cross/Red Crescent Climate Centr

Report on the Information Retrieval Festival (IRFest2017)

The Information Retrieval Festival took place in April 2017 in Glasgow. The focus of the workshop was to bring together IR researchers from the various Scottish universities and beyond in order to facilitate more awareness, increased interaction and reflection on the status of the field and its future. The program included an industry session, research talks, demos and posters as well as two keynotes. The first keynote was delivered by Prof. Jaana Kekalenien, who provided a historical, critical reflection of realism in Interactive Information Retrieval Experimentation, while the second keynote was delivered by Prof. Maarten de Rijke, who argued for more Artificial Intelligence usage in IR solutions and deployments. The workshop was followed by a "Tour de Scotland" where delegates were taken from Glasgow to Aberdeen for the European Conference in Information Retrieval (ECIR 2017

The total assessment profile, volume 1

A methodology is described for the evaluation of societal impacts associated with the implementation of a new technology. Theoretical foundations for the methodology, called the total assessment profile, are established from both the economic and social science perspectives. The procedure provides for accountability of nonquantifiable factors and measures through the use of a comparative value matrix by assessing the impacts of the technology on the value system of the society

Contextualising risk: the unfolding information work and practices of people during the COVID-19 pandemic

Purpose: The aim of this study is to investigate people's information practices as the SARS-CoV-2 virus took hold in the UK. Of particular interest is how people transition into newly created pandemic information environments and the ways information literacy practices come into view. / Design/methodology/approach: The qualitative research design comprised one-to-one in-depth interviews conducted virtually towards the end of the UK's first lockdown phase in May–July 2020. Data were coded and analysed by the researchers using constant comparative and situated analysis techniques. / Findings: Transition into new pandemic information environments was shaped by an unfolding phase, an intensification phase and a stable phase. Information literacy emerged as a form of safeguarding as participants engaged in information activities designed to mitigate health, legal, financial and well-being risks produced by the pandemic. / Research limitations/implications: Time constraints meant that the sample from the first phase of this study skewed female. / Practical implications: Findings establish foundational knowledge for public health and information professionals tasked with shaping public communication during times of crisis. / Social implications: This paper contributes to understandings of the role that information and information literacy play within global and long-term crises. / Originality/value: This is one of the first studies to explore information practices during the COVID-19 pandemic

Can extreme rainfall trigger democratic change? The role of flood-induced corruption

Using a new dataset of extreme rainfall covering 130 countries from 1979 to 2009, this paper investigates whether and how extreme rainfall-driven flooding affects democratic conditions. Our key finding indicates that extreme rainfall-induced flooding exerts two opposing effects on democracy. On one hand, flooding leads to corruption in the chains of emergency relief distribution and other post-disaster assistance, which in turn impels the citizenry to demand more democracy. On the other hand, flooding induces autocratic tendencies in incumbent regimes because efficient post-disaster management with no dissent, chaos or plunder might require government to undertake repressive actions. The net estimated effect is an improvement in democratic conditions