Spotting Agreement and Disagreement: A Survey of Nonverbal Audiovisual Cues and Tools

While detecting and interpreting temporal patterns of non–verbal behavioral cues in a given context is a natural and often unconscious process for humans, it remains a rather difficult task for computer systems. Nevertheless, it is an important one to achieve if the goal is to realise a naturalistic communication between humans and machines. Machines that are able to sense social attitudes like agreement and disagreement and respond to them in a meaningful way are likely to be welcomed by users due to the more natural, efficient and human–centered interaction they are bound to experience. This paper surveys the nonverbal cues that could be present during agreement and disagreement behavioural displays and lists a number of tools that could be useful in detecting them, as well as a few publicly available databases that could be used to train these tools for analysis of spontaneous, audiovisual instances of agreement and disagreement

An Intervening Ethical Governor for a Robot Mediator in Patient-Caregiver Relationships

© Springer International Publishing AG 2015DOI: 10.1007/978-3-319-46667-5_6Patients with Parkinson’s disease (PD) experience challenges when interacting with caregivers due to their declining control over their musculature. To remedy those challenges, a robot mediator can be used to assist in the relationship between PD patients and their caregivers. In this context, a variety of ethical issues can arise. To overcome one issue in particular, providing therapeutic robots with a robot architecture that can ensure patients’ and caregivers’ dignity is of potential value. In this paper, we describe an intervening ethical governor for a robot that enables it to ethically intervene, both to maintain effective patient–caregiver relationships and prevent the loss of dignity

Identifying Personality Traits Using Overlap Dynamics in Multiparty Dialogue

Research on human spoken language has shown that speech plays an important role in identifying speaker personality traits. In this work, we propose an approach for identifying speaker personality traits using overlap dynamics in multiparty spoken dialogues. We first define a set of novel features representing the overlap dynamics of each speaker. We then investigate the impact of speaker personality traits on these features using ANOVA tests. We find that features of overlap dynamics significantly vary for speakers with different levels of both Extraversion and Conscientiousness. Finally, we find that classifiers using only overlap dynamics features outperform random guessing in identifying Extraversion and Agreeableness, and that the improvements are statistically significant.Comment: Proceedings Interspeech 2019, Graz, Austria, Septembe

Continuous Interaction with a Virtual Human

Attentive Speaking and Active Listening require that a Virtual Human be capable of simultaneous perception/interpretation and production of communicative behavior. A Virtual Human should be able to signal its attitude and attention while it is listening to its interaction partner, and be able to attend to its interaction partner while it is speaking – and modify its communicative behavior on-the-fly based on what it perceives from its partner. This report presents the results of a four week summer project that was part of eNTERFACE’10. The project resulted in progress on several aspects of continuous interaction such as scheduling and interrupting multimodal behavior, automatic classification of listener responses, generation of response eliciting behavior, and models for appropriate reactions to listener responses. A pilot user study was conducted with ten participants. In addition, the project yielded a number of deliverables that are released for public access

Classification of cooperative and competitive overlaps in speech using cues from the context, overlapper, and overlappee

One of the major properties of overlapping speech is that it can be perceived as competitive or cooperative. For the development of real-time spoken dialog systems and the analysis of affective and social human behavior in conversations, it is important to (automatically) distinguish between these two types of overlap. We investigate acoustic characteristics of cooperative and competitive overlaps with the aim to develop automatic classifiers for the classification of overlaps. In addition to acoustic features, we also use information from gaze and head movement annotations. Contexts preceding and during the overlap are taken into account, as well as the behaviors of both the overlapper and the overlappee. We compare various feature sets in classification experiments that are performed on the AMI corpus. The best performances obtained lie around 27%–30% EER

Challenges in Transcribing Multimodal Data: A Case Study

open2siComputer-mediated communication (CMC) once meant principally text-based communication mediated by computers, but rapid technological advances in recent years have heralded an era of multimodal communication with a growing emphasis on audio and video synchronous interaction. As CMC, in all its variants (text chats, video chats, forums, blogs, SMS, etc.), has become normalized practice in personal and professional lives, educational initiatives, particularly language teaching and learning, are following suit. For researchers interested in exploring learner interactions in complex technology-supported learning environments, new challenges inevitably emerge. This article looks at the challenges of transcribing and representing multimodal data (visual, oral, and textual) when engaging in computer-assisted language learning research. When transcribing and representing such data, the choices made depend very much on the specific research questions addressed, hence in this paper we explore these challenges through discussion of a specific case study where the researchers were seeking to explore the emergence of identity through interaction in an online, multimodal situated space. Given the limited amount of literature addressing the transcription of online multimodal communication, it is felt that this article is a timely contribution to researchers interested in exploring interaction in CMC language and intercultural learning environments.Cited 10 times as of November 2020 including the prestigious Language Learning Sans Frontiers: A Translanguaging View L Wei, WYJ Ho - Annual Review of Applied Linguistics, 2018 - cambridge.org In this article, we present an analytical approach that focuses on how transnational and translingual learners mobilize their multilingual, multimodal, and multisemiotic repertoires, as well as their learning and work experiences, as resources in language learning. The … Cited by 23 Related articles All 11 versionsopenFrancesca, Helm; Melinda DoolyHelm, Francesca; Melinda, Dool

Computational modeling of turn-taking dynamics in spoken conversations

The study of human interaction dynamics has been at the center for multiple research disciplines in- cluding computer and social sciences, conversational analysis and psychology, for over decades. Recent interest has been shown with the aim of designing computational models to improve human-machine interaction system as well as support humans in their decision-making process. Turn-taking is one of the key aspects of conversational dynamics in dyadic conversations and is an integral part of human- human, and human-machine interaction systems. It is used for discourse organization of a conversation by means of explicit phrasing, intonation, and pausing, and it involves intricate timing. In verbal (e.g., telephone) conversation, the turn transitions are facilitated by inter- and intra- speaker silences and over- laps. In early research of turn-taking in the speech community, the studies include durational aspects of turns, cues for turn yielding intention and lastly designing turn transition modeling for spoken dia- log agents. Compared to the studies of turn transitions very few works have been done for classifying overlap discourse, especially the competitive act of overlaps and function of silences. Given the limitations of the current state-of-the-art, this dissertation focuses on two aspects of con- versational dynamics: 1) design automated computational models for analyzing turn-taking behavior in a dyadic conversation, 2) predict the outcome of the conversations, i.e., observed user satisfaction, using turn-taking descriptors, and later these two aspects are used to design a conversational profile for each speaker using turn-taking behavior and the outcome of the conversations. The analysis, experiments, and evaluation has been done on a large dataset of Italian call-center spoken conversations where customers and agents are engaged in real problem-solving tasks. Towards solving our research goal, the challenges include automatically segmenting and aligning speakers’ channel from the speech signal, identifying and labeling the turn-types and its functional aspects. The task becomes more challenging due to the presence of overlapping speech. To model turn- taking behavior, the intension behind these overlapping turns needed to be considered. However, among all, the most critical question is how to model observed user satisfaction in a dyadic conversation and what properties of turn-taking behavior can be used to represent and predict the outcome. Thus, the computational models for analyzing turn-taking dynamics, in this dissertation includes au- tomatic segmenting and labeling turn types, categorization of competitive vs non-competitive overlaps, silences (e.g., lapse, pauses) and functions of turns in terms of dialog acts. The novel contributions of the work presented here are to 1. design of a fully automated turn segmentation and labeling (e.g., agent vs customer’s turn, lapse within the speaker, and overlap) system. 2. the design of annotation guidelines for segmenting and annotating the speech overlaps with the competitive and non-competitive labels. 3. demonstrate how different channels of information such as acoustic, linguistic, and psycholin- guistic feature sets perform in the classification of competitive vs non-competitive overlaps. 4. study the role of speakers and context (i.e., agents’ and customers’ speech) for conveying the information of competitiveness for each individual feature set and their combinations. 5. investigate the function of long silences towards the information flow in a dyadic conversation. The extracted turn-taking cues is then used to automatically predict the outcome of the conversation, which is modeled from continuous manifestations of emotion. The contributions include 1. modeling the state of the observed user satisfaction in terms of the final emotional manifestation of the customer (i.e., user). 2. analysis and modeling turn-taking properties to display how each turn type influence the user satisfaction. 3. study of how turn-taking behavior changes within each emotional state. Based on the studies conducted in this work, it is demonstrated that turn-taking behavior, specially competitiveness of overlaps, is more than just an organizational tool in daily human interactions. It represents the beneficial information and contains the power to predict the outcome of the conversation in terms of satisfaction vs not-satisfaction. Combining the turn-taking behavior and the outcome of the conversation, the final and resultant goal is to design a conversational profile for each speaker. Such profiled information not only facilitate domain experts but also would be useful to the call center agent in real time. These systems are fully automated and no human intervention is required. The findings are po- tentially relevant to the research of overlapping speech and automatic analysis of human-human and human-machine interactions

MUVTIME: a Multivariate time series visualizer for behavioral science

As behavioral science becomes progressively more data driven, the need is increasing for appropriate tools for visual exploration and analysis of large datasets, often formed by multivariate time series. This paper describes MUVTIME, a multimodal time series visualization tool, developed in Matlab that allows a user to load a time series collection (a multivariate time series dataset) and an associated video. The user can plot several time series on MUVTIME and use one of them to do brushing on the displayed data, i.e. select a time range dynamically and have it updated on the display. The tool also features a categorical visualization of two binary time series that works as a high-level descriptor of the coordination between two interacting partners. The paper reports the successful use of MUVTIME under the scope of project TURNTAKE, which was intended to contribute to the improvement of human-robot interaction systems by studying turn- taking dynamics (role interchange) in parent-child dyads during joint action.Marie Curie International Incoming Fellowship PIIF-GA-2011- 301155; Portuguese Foundation for Science and Technology (FCT) project PTDC/PSI- PCO/121494/2010; AFP was also partially funded by the FCT project (IF/00217/2013)This research was supported by: Marie Curie International Incoming Fellowship PIIF-GA-2011301155; Portuguese Foundation for Science and Technology (FCT) Strategic program FCT UID/EEA/00066/2013; FCT project PTDC/PSIPCO/121494/2010. AFP was also partially funded by the FCT project (IF/00217/2013). REFERENCE