An Empirical Investigation of Going Public Decision of Indian Companies

This paper examines the determinants of the going public decision of the Indian companies. A probit regression model is used to analyze the influence of fundamental financial data of Indian companies on their going public decision. The size, profitability, age and leverage emerged as the significant determinants of going public decision of Indian companies. The statistically insignificant relationship between the financing needs and likelihood of an IPO found in our study is similar to the Pagano et al.,1998 and contrary to the findings of several other studies done on same issue.Initial Public Offerings; Going public decision; emerging markets; India

Factors Influencing People’s Intention to Adopt E-Banking: An Empirical Study of Consumers in Shandong Province, China

E-Banking is growing at an unprecedented rate and has become a truly worldwide phenomenon, offering convenience, flexibility and interactivity for those that can, and know how to access it. This is clearly evidence in China. However, despite such growth and popularity, some users still have reservations about using Information and communication technology (ICT) in their daily banking activities, perhaps due to deep routed cultural factors that cause consumers to question the efficacy of such changes. Through the application of a technology acceptance framework, and empirical evidence from 52 E-Banking user questionnaires and four key market segment interviews, the research explores the factors that influence consumers’ intention to adopt E-Banking in Shandong Province of China. The findings highlight that perceived usefulness and perceived credibility are significant factors which have a positive influence on consumers’ intention to utilise E-Banking, while perceived ease of use and perceived cost are less significant. Unpacking the reasons for resistance to the use of E-Banking highlighted that “difficult to operate”, “unnecessary to use it” and “worry about the security” are key drivers and therefore challenges for the service providers. Based on the results, recommendations are drawn for banks, involving focusing on the significant factors, avoiding weaknesses and optimising strengths of E-Banking and ultimately developing more accurate market positioning strategies to align and manage consumer expectations and maximise potential acceptance

Factors affecting mobile banking adoption : an empirical study in Gwalior region

The aim of this study is to examine the factors which influence customers to adopt mobile banking. Going through the previous literature, four determinant factors have been identified. Individual variable is evaluated using a 5-point Likert-scale. Self-administered quantitative questionnaires were distributed, targeting the respondents in the Gwalior region which falls in central Indian state of Madhya Pradesh, using the primary data collection method. A quantitative research technique was utilized for this exploration. A pilot investigation of 20 respondents was led to confirm the reliability of the questionnaire. Data was analysed using regression tests. The outcomes of this investigation brought the conclusion that perceived utility, perceived convenience, and perceived trust have a positive impact on the behavioural intention to adopt mobile banking whereas perceived financial costs were found to be insignificant. The paper concludes with a discussion of the exploration results and draws out a few implications for future researc

Determinants of Bank Selection Choices and Customer Loyalty the Case of Ethiopian Banking Sector

The study aims to explore the critical bank specific and personal factors that have a bearing on the selection of banks by customers. It has employed an exploratory factor analysis on the 101 questionnaire having 38 component factors. The wide individual items in the questionnaire therefore are simplified and summarized in a gross component. The components are also run in a regression model that links the independent variables that describe bank selection factors with customer loyalty. The result on individual factors identified  four critical factors that determine choice of commercial banks in Ethiopia: the speed of services is among the best in the industry, the extent of the branch network is adequate, the location of branches is appropriate and forex resources are easy to get in the bank. Component wise, the study finds that service quality and availability as well as the quality and accessibility of physical and human resources appear to be the major determinant factor in bank choice. The regression result also shows that the abovementioned factors not only influence customer bank choice but has also impact on their loyalty level. Key words: Bank, customer, selection, Ethiopia, choice

Determinants of Bank Selection Choices and Customer Loyalty the Case of Ethiopian Banking Sector (Full Length Paper)

The study aims to explore the critical bank specific and personal factors that have a bearing on the selection of banks by customers. It has employed an exploratory factor analysis on the 101 questionnaire having 38 component factors. The wide individual items in the questionnaire therefore are simplified and summarized in a gross component. The components are also run in a regression model that links the independent variables that describe bank selection factors with customer loyalty. The result on individual factors identified  four critical factors that determine choice of commercial banks in Ethiopia: the speed of services is among the best in the industry, the extent of the branch network is adequate, the location of branches is appropriate and forex resources are easy to get in the bank. Component wise, the study finds that service quality and availability as well as the quality and accessibility of physical and human resources appear to be the major determinant factor in bank choice. The regression result also shows that the abovementioned factors not only influence customer bank choice but has also impact on their loyalty level. Keywords: Bank, customer, selection, Ethiopia, choice

From State to Market: A Survey of Empirical Studies on Privatization

This study surveys the academic and professional literature examining the privatisation of state-owned enterprises (SOEs), with a focus on empirical studies. Privatisation has been instrumental in reducing state ownership in many countries and had a transforming effect on global stock markets, although the role of SOEs in many other countries is similar to what it was two decades ago. Countries have adopted large-scale privatisation programs primarily for two reasons: first, the conclusive evidence that privately-owned firms outperform SOEs and, second, the empirical evidence clearly shows that privatisation significantly (often dramatically) improves the operating and financial performance of divested firms. Governments can also raise significant revenues by selling SOEs. While the choice between privatisation via public share offering versus through asset sales is still imperfectly understood, factors such as firm size, government fiscal condition, and the state of national economic development are important influences. Further, those countries which have chosen the mass (voucher) privatisation route have done so largely out of necessity--and face ongoing efficiency problems as a result. Governments have great discretion in pricing the SOEs they sell, especially those being sold via public share offering, and they use this discretion to pursue political and economic ends. Finally, investors who purchase the shares of firms being privatised earn significantly positive excess returns both in the short-run (due to deliberate underpricing of share issues by the government) and over one, three, and five-year investment horizons.Capital, Investment, Employment, Financing policy, Ownership structure, Investment banking, Venture capital, Brokerage, Public economics, Sources of revenue, Public enterprises, Boundaries of public and private enterprise, Privatisation, Contracting out

Emerging Perspectives on Self Service Technologies in Retail Banking

This paper attempts to critically examine the available literature on the subject, discuss a model that provides a managerial framework for analyzing the variables associated with customer value, and to identify potential research areas. The discussion draws conceptual impetus from new technologies in banking services through self service technologies in banking as a tool for optimizing profit. The discussion in the paper also analyzes the main criteria for successful internet-banking strategy and brings out benefits of e-banking from the point of view of banks, their technology and customer values and tentatively concludes that there is increasing returns to scale in the bank services in relation to the banking products, new technology and customer value.Self service technology, retail banking, customer value, profit optimization

Internet banking : Hyderabad scenario a banking and non-banking group perspective

Salah satu bentuk perbankan yang baru pada masa kini ialah e-perbankan atau perbankan internet. Teknologi perbankan ini menawarkan pelbagai kaedah pengurusan dan perkhidmatan bank yang mudah dan ekonomikal kepada pengguna. Tujuan kajian ini, "Internet Banking: Hyderabad Scenario - A Banking and Non-Banking Group Perspective,", adalah untuk mengkaji faktor di sebalik penerimaan teknologi perbankan internet di kalangan rakyat India. Tidak banyak kajian yang pemah dijalankan dalam bidang ini, di mana penganalisaan data dilakukan untuk mengenalpasti perbezaan yang wujud dalam persepsi perbankan internet di antara kumpulan perbankan dan kumpulan kerja bukan-perbankan. One of the forms of banking is e-banking or internet banking. This technology offers a non-traditional way through which banking products and services can be delivered to customers more conveniently and economically. The aim of this thesis "Internet Banking: Hyderabad Scenario- A Banking and Non-Banking Group Perspective" is to look in to the factors that are effecting the acceptance in the Indian market. This is among the very few researches which will try to analyze the data and find out the differences exists in the perception of internet banking between the banking and nonbanking working groups

Drivers of Bank /Branch Switching Intentional Behaviour in Retail Banking: Evidence from Indian Banking Customers

The purpose of this research was to identify and examine the factors that are significant barriers to bank/ branch switching in India from the retail customer’s perspective. The research design was causal cross sectional and primary data was collected using structured questionnaire. The research was conducted between Sep 2018 to Nov 2018.Target population was retail bank customers of nine banks (six nationalized and three private) of India. Sample frame was the bank customers who visited the bank on the days of the study and sample size was 450 (50 customers each bank). The result of the study revealed that eight factors namely Price, Service quality, Switching cost, Reputation of bank, Promotional advertising, Response to service failure, Customer satisfaction, Innovative service product offerings significantly affects switching intention while  Location of bank and Involuntary switching had insignificant effect on switching intention with a predicted switching rate of 24.22%. The model explains 80.6% variation in switching intention. Price, Response to service failure and Innovative service product offerings were three important critical factors for bank switching. Therefore, there is a need for banks to review their bank charges or transaction fees, they must be very responsive to the service failures and should come out with innovative schemes to have a competitive edge. Keywords: Retail banking, customer switching, Price, Service quality, Switching cost, Customer satisfaction. DOI: 10.7176/JMCR/54-01 Publication date:March 31st 201