13,032 research outputs found
Contributors to Success on the Automotive Service Excellence (ASE) Student Certification Exam
Full text linkThis study sought to identify which elements contribute to success on the Automotive Service Excellence (ASE) Student Certification exam. Students at an eastern U.S. technical college who completed all of their automotive major courses and the ASE Student Certification exam during the spring 2017 semester were selected for the study. The results of this study revealed that there was a direct correlation between performance in Physics, Algebra, and Trigonometry 1 and performance on the ASE Student Certification exam. It was also revealed that students who were required to participate in remedial math and/or remedial reading courses were likely to perform at a lower level than their counterparts on the exam. Students who participated in a secondary automotive Career and Technical Education (CTE) program were also likely to perform at a lower level than their counterparts. The results of this study would be useful to administrators and faculty in postsecondary automotive preparation programs
Live, virtual, and constructive environments for performance support
Get PDFAs military systems become more complex, the operation and support of these systems becomes intrinsically more difficult. The U.S. Army\u27s current procurement process relies on industry to provide embedded training and performance support tools for the systems they produce. These tools are relatively new and in the early stages of development. As yet, they have failed to meet the needs of the technicians that are required to support these complex systems. Current efforts to provide enabling technologies that enhance the capabilities of automotive maintenance technicians are concentrated in three professional communities. First is the Performance Improvement community where work is focused on developing and implementing performance support system technologies that deliver information that is stored in information systems. Second is the Knowledge Management community working on organizational knowledge management techniques that capture, store, and map information that is delivered to workers within an organization. The third is the Training and Education community focusing on developing curriculum and delivery systems that support life-long-learning requirements.
This dissertation addresses an essential component of performance systems, namely the ability to deliver the knowledge needed to guide a problem solver to a solution state, thereby enhancing worker capabilities. This objective is met by developing the LockTel Framework that provides a construct for segmenting knowledge into three environments for performance support, the live, the virtual, and the constructive environments. It provides a means for the maintenance technician to gain knowledge associated with completing a given task. Seventy-eight maintenance technician trainees at an U.S. Army training center tested the framework. The hypothesis behind the proposed construct was strongly supported, thereby establishing the foundation for future work in live, virtual, and constructive environments for performance support
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