Constructing the Smart Hotel Architecture – A Case Study in Taiwan

A smart hotel is an intelligent hotel with a range of information technologies working together to let the customers have an honorable and convenient vacation environment. It allows customers to have a profound image about not only the hotel, but also the city and the country. Furthermore, it can increase the customer loyalty and repurchase rate as well. Thus, developing a smart hotel is critical for the hospitality industry in practice. This research presents a case study of a new five star intelligent hotel- Fleur de Chine Hotel at Sun Moon Lake in Taiwan. It describes how they built their digital hotel and virtual housekeeper service platform. Through the networked facilities and integrated information systems, people could get relevant information easily and efficiently. In addition, this smart system could provide hotel customers with the housekeeper service similar to a very important person (VIP) room or a presidential suite

IMPORTANCE OF INTELLIGENT ROOMS FOR ENERGY SAVINGS IN THE HOTEL INDUSTRY

Thanks to the application of new technologies which enable rational use of energy, hotel company can now reduce power consumption per night compared to the average expenses of hotels of same quality. This has been enabled by the implementation of so- called intelligent hotel-room system, which includes control system and optimal consumption of energy and water, along with regulation and optimal use of heating and cooling system. The underlying assumption of this report states that the efficacy of energy is not the result of the investment in sophisticated technology only, but is also modified by monitoring and active management of energy consumption. Therefore, it requires specialist knowledge and maintenance workers training. Thus, company’s ecological orientation demands an additional advance in the domain of human resources administration. From the economic standpoint, the report deals with the research in economic effects of intelligent hotel room based on the research in concrete examples in hospitality industry. Furthermore, the paper analyses growing demands and problems in energy supply system of large tourist facilities which have to provide an ultimate solution to energy consumption. In conclusion, there is a need of hotel companies to conduct their business in accordance with ecological demands

Participatory design of a continuous care ontology : towards a user-driven ontology engineering methodology

The patient room of the future would be able to sense the needs and preferences of the patients and nurses and adapt itself accordingly by combining all the heterogeneous data offered by the different technologies. This goal can be achieved by developing a context-aware framework, which exploits and integrates the heterogeneous data by utilizing a continuous care ontology. The existing ontology engineering methodologies are rather extreme in their choices to include domain experts. On the one hand, there are methodologies that only discuss the scope, use and requirements of the ontology with the domain experts. On the other hand, there are approaches in which the ontology is completely constructed by the domain experts by providing them with user-friendly and collaborative tools. In this paper, a participatory ontology engineering methodology is presented that finds a middle ground between these two extremes. The methodology actively involves social scientists, ontology engineers and stakeholders. The stakeholders participate in each step of the ontology life cycle without having to construct the ontology themselves or attribute a large amount of their time. The applicability of the methodology is illustrated by presenting the co-created continuous care ontology

An investigation of the trading agent competition : a thesis presented in partial fulfilment of the requirements for the degree of Master of Science in Computer Science at Massey University, Albany, New Zealand

The Internet has swept over the whole world. It is influencing almost every aspect of society. The blooming of electronic commerce on the back of the Internet further increases globalisation and free trade. However, the Internet will never reach its full potential as a new electronic media or marketplace unless agents are developed. The trading Agent Competition (TAC), which simulates online auctions, was designed to create a standard problem in the complex domain of electronic marketplaces and to inspire researchers from all over the world to develop distinctive software agents to a common exercise. In this thesis, a detailed study of intelligent software agents and a comprehensive investigation of the Trading Agent Competition will be presented. The design of the Risker Wise agent and a fuzzy logic system predicting the bid increase of the hotel auction in the TAC game will be discussed in detail

Complete Semantics to empower Touristic Service Providers

The tourism industry has a significant impact on the world's economy, contributes 10.2% of the world's gross domestic product in 2016. It becomes a very competitive industry, where having a strong online presence is an essential aspect for business success. To achieve this goal, the proper usage of latest Web technologies, particularly schema.org annotations is crucial. In this paper, we present our effort to improve the online visibility of touristic service providers in the region of Tyrol, Austria, by creating and deploying a substantial amount of semantic annotations according to schema.org, a widely used vocabulary for structured data on the Web. We started our work from Tourismusverband (TVB) Mayrhofen-Hippach and all touristic service providers in the Mayrhofen-Hippach region and applied the same approach to other TVBs and regions, as well as other use cases. The rationale for doing this is straightforward. Having schema.org annotations enables search engines to understand the content better, and provide better results for end users, as well as enables various intelligent applications to utilize them. As a direct consequence, the region of Tyrol and its touristic service increase their online visibility and decrease the dependency on intermediaries, i.e. Online Travel Agency (OTA).Comment: 18 pages, 6 figure

A Semantic Grid Oriented to E-Tourism

With increasing complexity of tourism business models and tasks, there is a clear need of the next generation e-Tourism infrastructure to support flexible automation, integration, computation, storage, and collaboration. Currently several enabling technologies such as semantic Web, Web service, agent and grid computing have been applied in the different e-Tourism applications, however there is no a unified framework to be able to integrate all of them. So this paper presents a promising e-Tourism framework based on emerging semantic grid, in which a number of key design issues are discussed including architecture, ontologies structure, semantic reconciliation, service and resource discovery, role based authorization and intelligent agent. The paper finally provides the implementation of the framework.Comment: 12 PAGES, 7 Figure

Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research

This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyzes prior studies in the context of Internet applications to Tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing

Talking with pictures: Exploring the possibilities of iconic communication

As multimedia computing becomes the order of the day, so there is a greater need to understand and to come to terms with the problems of visual presentation. This paper deals with iconic languages as a means of communicating ideas and concepts without words. Two example systems, developed respectively at the universities of Exeter and Brighton, are described. Both embody basic principles of the iconic communication which,, though not unique to learning technology, is forming an increasingly important part of user‐interfaces, including those in the area computer‐assisted learning

Current and Future Trends in Tourism and Hospitality. The Case of Greece

This paper identifies some of the current and future trends affecting the tourism and hospitality industry, including globalisation, guests’ safety and security, the importance of offering outstanding services, the new technologies that enhance competitiveness, the population ageing that impacts directly on tourist demand and the correlation between price and value. Reference is also made to the trends in the development of tourism lodgings. Furthermore, the paper attempts to analyse the Greek tourism performance indicators for the last 10 years and suggest ways out of the recession for the tourism entrepreneurs. The suggestions to the hoteliers include careful analysis of the current and future trends and application of the proper adaptations, investing in exceptional services and sustainability of their lodging, as well as utilizing the new technologies and the social networks. Moreover, the hotel owners should consider the retirees as their potential guests and, finally, they must seek ways to retain effective, diverse and competent staff.employment, Greece, services, tourism and hospitality, trends