Knowledge-based life event model for e-government service integration with illustrative examples

The advancement of information and communications technology and web services offers an opportunity for e-government service integration, which can help improve the availability and quality of services offered. However, few of the potential service integration applications have been adopted by governments to increase the accessibility of and satisfaction with government services and information for citizens. Recently, the 'life event' concept was introduced as the core element of integrating complexity of service delivery to improve the efficiency and reusability of e-government services, web-based information management systems. In addition, a semantic web-based ontology is considered to be the most powerful conceptual approach for dealing with challenges associated with developing seamless systems in distributed environments. Among these challenges are interoperability, which can be loosely defined as the technical capability for interoperation. Despite the conceptual emergence of semantic web-based ontology for life events, the question remains of what methodology to use when designing a semantic web-based ontology for life events. This paper proposes a semantic web-based ontology model for life events for e-government service integration created using a methodology that implements the model using the ontology modelling tool Protégé and evaluates the model using Pellet Reasoner and the SPARQL query language. In addition, this model is illustrated by two examples, the Saudi Arabia King Abdullah Scholarship and Hafiz, to show the advantages of integrated systems compared with standalone systems. These examples show that the new model can effectively support the integration of standalone e-government services automatically so that citizens do not need to manually execute individual services. This can significantly improve the accessibility of e-government services and citizen's satisfaction. © 2014-IOS Press

The influence of human factors on user's preferences of web-based applications: A data mining approach

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University on 20/12/2010.As the Web is fast becoming an integral feature in many of our daily lives, designers are faced with the challenge of designing Web-based applications for an increasingly diverse user group. In order to develop applications that successfully meet the needs of this user group, designers have to understand the influence of human factors upon users‘ needs and preferences. To address this issue, this thesis presents an investigation that analyses the influence of three human factors, including cognitive style, prior knowledge and gender differences, on users‘ preferences for Web-based applications. In particular, two applications are studied: Web search tools and Web-based instruction tools. Previous research has suggested a number of relationships between these three human factors, so this thesis was driven by three research questions. Firstly, to what extent is the similarity between the two cognitive style dimensions of Witkin‘s Field Dependence/Independence and Pask‘s Holism/Serialism? Secondly, to what extent do computer experts have the same preferences as Internet experts and computer novices have the same preferences as Internet novices? Finally, to what extent are Field Independent users, experts and males alike, and Field Dependent users, novices and females alike? As traditional statistical analysis methods would struggle to effectively capture such relationships, this thesis proposes an integrated data mining approach that combines feature selection and decision trees to effectively capture users‘ preferences. From this, a framework is developed that integrates the combined effect of the three human factors and can be used to inform system designers. The findings suggest that firstly, there are links between these three human factors. In terms of cognitive style, the relationship between Field Dependent users and Holists can be seen more clearly than the relationship between Field Independent users and Serialists. In terms of prior knowledge, although it is shown that there is a link between computer experience and Internet experience, computer experts are shown to have similar preferences to Internet novices. In terms of the relationship between all three human factors, the results of this study highlighted that the links between cognitive style and gender and between cognitive style and system experience were found to be stronger than the relationship between system experience and gender. This work contributes both theory and methodology to multiple academic communities, including human-computer interaction, information retrieval and data mining. In terms of theory, it has helped to deepen the understanding of the effects of single and multiple human factors on users‘ preferences for Web-based applications. In terms of methodology, an integrated data mining analysis approach was proposed and was shown that is able to capture users‘ preferences

Foregrounding accessibility for user experience design

textI am interested in creating generative tools and techniques for designing accessible user experiences for end users. As a user experience designer, I am working on embracing the web accessibility standards and guidelines and including them from the beginning of the User Experience (UX) design process. My projects are directed at facilitating design students and professionals to understand two things: that the broad concept of web accessibility is important, and how they can embed web accessibility into the UX design process at a very early stage. To do this, I used different media (website, posters and videos etc.) to create awareness and educate designers in an interesting, simple and engaging way. In this report, I will discuss the definition and role of accessible design, identify limitations in existing tools and methods, and demonstrate how future designers might research, prototype, analyze, and implement their designs for all users.Desig

An exploratory study to design an adaptive hypermedia system for online-advertisement

The revolutionary world of the World Wide Web has created an open space for a multitude of fields to develop and propagate. One of these major fields is advertisement. Online advertisement has become one of the main activities conducted on the web, heavily supported by the industry. Importantly, it is one of the main contributors to any businesses’ income. However, consumers usually ignore the great majority of adverts online. This research paper studies the field of online advertisement, by conducting an exploratory study to understand end users’ needs for targeted online advertisement using adaptive hypermedia techniques. Additionally, we explore social networks, one of the booming phenomena of the web, to enhance the appropriateness of the advertising to the users. The main current outcome of this research is that end users are interested in personalised advertisement that tackles their needs and that they believe that the use of social networks and social actions help in the contextualisation of advertisement

Designing an Open Virtual Factory of Small and Medium-sized Enterprises for Industrial Engineering Education

Curriculum of Industrial Engineering program must accomplish the requirement that graduates have the ability to design, develop, implement, and improve integrated system that include people, materials, equipment and energy. However, it is not easy to implement a curriculum that fosters such competencies. One of the strategies to achieve that is using an innovative learning media, so that the problem-based learning (PBL) can be accustomed. In this paper, we design a web-based enterprise resources planning. It is aimed to capture the real problem of small and medium-sized enterprises (SMEs) in bottled drinking water industries. The integrated system can be illustrated as ERP application that designed by using free open source software (FOSS). This research aimed to utilize the application to improve teaching methods in IE education. The result of the research can be used to improve the competencies of IE students, especially the abilities to identify, formulate, and solve the activities of the business process improvement in SMEs. Keywords Industrial engineering education, FOSS, innovative learning media, problem-based learnin

Embedding accessibility and usability: considerations for e-learning research and development projects

This paper makes the case that if e‐learning research and development projects are to be successfully adopted in real‐world teaching and learning contexts, then they must effectively address accessibility and usability issues; and that these need to be integrated throughout the project. As such, accessibility and usability issues need to be made explicit in project documentation, along with allocation of appropriate resources and time. We argue that accessibility and usability are intrinsically inter‐linked. An integrated accessibility and usability evaluation methodology that we have developed is presented and discussed. The paper draws on a series of mini‐case studies from e‐learning projects undertaken over the past 10 years at the Open University

Modeling views in the layered view model for XML using UML

In data engineering, view formalisms are used to provide flexibility to users and user applications by allowing them to extract and elaborate data from the stored data sources. Conversely, since the introduction of Extensible Markup Language (XML), it is fast emerging as the dominant standard for storing, describing, and interchanging data among various web and heterogeneous data sources. In combination with XML Schema, XML provides rich facilities for defining and constraining user-defined data semantics and properties, a feature that is unique to XML. In this context, it is interesting to investigate traditional database features, such as view models and view design techniques for XML. However, traditional view formalisms are strongly coupled to the data language and its syntax, thus it proves to be a difficult task to support views in the case of semi-structured data models. Therefore, in this paper we propose a Layered View Model (LVM) for XML with conceptual and schemata extensions. Here our work is three-fold; first we propose an approach to separate the implementation and conceptual aspects of the views that provides a clear separation of concerns, thus, allowing analysis and design of views to be separated from their implementation. Secondly, we define representations to express and construct these views at the conceptual level. Thirdly, we define a view transformation methodology for XML views in the LVM, which carries out automated transformation to a view schema and a view query expression in an appropriate query language. Also, to validate and apply the LVM concepts, methods and transformations developed, we propose a view-driven application development framework with the flexibility to develop web and database applications for XML, at varying levels of abstraction

Transitioning Applications to Semantic Web Services: An Automated Formal Approach

Semantic Web Services have been recognized as a promising technology that exhibits huge commercial potential, and attract significant attention from both industry and the research community. Despite expectations being high, the industrial take-up of Semantic Web Service technologies has been slower than expected. One of the main reasons is that many systems have been developed without considering the potential of the web in integrating services and sharing resources. Without a systematic methodology and proper tool support, the migration from legacy systems to Semantic Web Service-based systems can be a very tedious and expensive process, which carries a definite risk of failure. There is an urgent need to provide strategies which allow the migration of legacy systems to Semantic Web Services platforms, and also tools to support such a strategy. In this paper we propose a methodology for transitioning these applications to Semantic Web Services by taking the advantage of rigorous mathematical methods. Our methodology allows users to migrate their applications to Semantic Web Services platform automatically or semi-automatically