Affect and believability in game characters:a review of the use of affective computing in games

Virtual agents are important in many digital environments. Designing a character that highly engages users in terms of interaction is an intricate task constrained by many requirements. One aspect that has gained more attention recently is the effective dimension of the agent. Several studies have addressed the possibility of developing an affect-aware system for a better user experience. Particularly in games, including emotional and social features in NPCs adds depth to the characters, enriches interaction possibilities, and combined with the basic level of competence, creates a more appealing game. Design requirements for emotionally intelligent NPCs differ from general autonomous agents with the main goal being a stronger player-agent relationship as opposed to problem solving and goal assessment. Nevertheless, deploying an affective module into NPCs adds to the complexity of the architecture and constraints. In addition, using such composite NPC in games seems beyond current technology, despite some brave attempts. However, a MARPO-type modular architecture would seem a useful starting point for adding emotions

A model for providing emotion awareness and feedback using fuzzy logic in online learning

Monitoring users’ emotive states and using that information for providing feedback and scaffolding is crucial. In the learning context, emotions can be used to increase students’ attention as well as to improve memory and reasoning. In this context, tutors should be prepared to create affective learning situations and encourage collaborative knowledge construction as well as identify those students’ feelings which hinder learning process. In this paper, we propose a novel approach to label affective behavior in educational discourse based on fuzzy logic, which enables a human or virtual tutor to capture students’ emotions, make students aware of their own emotions, assess these emotions and provide appropriate affective feedback. To that end, we propose a fuzzy classifier that provides a priori qualitative assessment and fuzzy qualifiers bound to the amounts such as few, regular and many assigned by an affective dictionary to every word. The advantage of the statistical approach is to reduce the classical pollution problem of training and analyzing the scenario using the same dataset. Our approach has been tested in a real online learning environment and proved to have a very positive influence on students’ learning performance.Peer ReviewedPostprint (author's final draft

A fuzzy-based approach for classifying students' emotional states in online collaborative work

(c) 2016 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other users, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works for resale or redistribution to servers or lists, or reuse of any copyrighted components of this work in other works.Emotion awareness is becoming a key aspect in collaborative work at academia, enterprises and organizations that use collaborative group work in their activity. Due to pervasiveness of ICT's, most of collaboration can be performed through communication media channels such as discussion forums, social networks, etc. The emotive state of the users while they carry out their activity such as collaborative learning at Universities or project work at enterprises and organizations influences very much their performance and can actually determine the final learning or project outcome. Therefore, monitoring the users' emotive states and using that information for providing feedback and scaffolding is crucial. To this end, automated analysis over data collected from communication channels is a useful source. In this paper, we propose an approach to process such collected data in order to classify and assess emotional states of involved users and provide them feedback accordingly to their emotive states. In order to achieve this, a fuzzy approach is used to build the emotive classification system, which is fed with data from ANEW dictionary, whose words are bound to emotional weights and these, in turn, are used to map Fuzzy sets in our proposal. The proposed fuzzy-based system has been evaluated using real data from collaborative learning courses in an academic context.Peer ReviewedPostprint (author's final draft

Methods to Improve the Field of Intelligent Tutoring Systems using Emotion-based Agents

The aim of this paper is to review select current methods used in the field of Intelligent Tutoring Systems (ITS) with respect to the use of emotion-based agents and how those systems interact with the learner to capture criti-cal data, store the data, and effectively process the data to produce valuable feedback. From this data collected, proposed methods are presented on how to improve existing ITS systems and how to make new ITS’s more effective

Data Fusion for Real-time Multimodal Emotion Recognition through Webcams and Microphones in E-Learning

The original article is available on the Taylor & Francis Online website in the following link: http://www.tandfonline.com/doi/abs/10.1080/10447318.2016.1159799?journalCode=hihc20This paper describes the validation study of our software that uses combined webcam and microphone data for real-time, continuous, unobtrusive emotion recognition as part of our FILTWAM framework. FILTWAM aims at deploying a real time multimodal emotion recognition method for providing more adequate feedback to the learners through an online communication skills training. Herein, timely feedback is needed that reflects on their shown intended emotions and which is also useful to increase learners’ awareness of their own behaviour. At least, a reliable and valid software interpretation of performed face and voice emotions is needed to warrant such adequate feedback. This validation study therefore calibrates our software. The study uses a multimodal fusion method. Twelve test persons performed computer-based tasks in which they were asked to mimic specific facial and vocal emotions. All test persons’ behaviour was recorded on video and two raters independently scored the showed emotions, which were contrasted with the software recognition outcomes. A hybrid method for multimodal fusion of our multimodal software shows accuracy between 96.1% and 98.6% for the best-chosen WEKA classifiers over predicted emotions. The software fulfils its requirements of real-time data interpretation and reliable results.The Netherlands Laboratory for Lifelong Learning (NELLL) of the Open University Netherlands

On the Development of Adaptive and User-Centred Interactive Multimodal Interfaces

Multimodal systems have attained increased attention in recent years, which has made possible important improvements in the technologies for recognition, processing, and generation of multimodal information. However, there are still many issues related to multimodality which are not clear, for example, the principles that make it possible to resemble human-human multimodal communication. This chapter focuses on some of the most important challenges that researchers have recently envisioned for future multimodal interfaces. It also describes current efforts to develop intelligent, adaptive, proactive, portable and affective multimodal interfaces