Assessing the Connections among Top Management Support, IT Assimilation, and the Business Value of IT: A Meta-Analysis

Scholars and practitioners have long tried to understand the antecedents and consequences of information technology (IT) assimilation. Studies suggest that top management support is an important driver of IT assimilation; however, this broad takeaway provides little substantive guidance to researchers and practitioners. We also have a limited understanding of whether and when IT assimilation creates business value. We take stock of this literature with a meta-analysis. We found that top management support is positively related to IT assimilation, and assimilation is in turn positively related to the business value of IT. We also found that explicit support does not have any special effect on IT assimilation (compared to implicit support) and may not be related to business value at all. However, our results indicate that IT assimilation has a stronger effect on business value at the process level (versus firm level) and for enterprise IT innovations (versus function IT innovations). Finally, we found that support-assimilation and assimilation-value relationships are stronger in high (versus low) power distance cultures. Our collective findings can facilitate future research and help practitioners navigate IT assimilation initiatives

Assimilation of Tracking Technology in the Supply Chain

While tracking technology has become increasingly accessible, firms still struggle with deploying these technologies into the supply chain. Using the complementary perspectives of transaction cost and institutional theory, we develop an understanding of how supply network, product, and environmental characteristics jointly impact tracking technology assimilation. We empirically test our model on a global dataset of 535 supply chain executives and decision makers. The results suggest that assimilation is frequently initiated by an external stakeholder in a firm\u27s supply chain and that firms must develop strong collaborative ties with their partners in order to take full advantage of this technology

Applying Institutional Theoretical Frameworks in MIS Research

This article investigates how Information Systems researchers apply institutional theoretical frameworks. We include theoretical, methodological and empirical aspects to explore modalities of use. After an overview of institutional concepts, we carry out a thematic analysis of journal papers on IS and institutional theory indexed in EBSCO and ABI databases from 1999 to 2009. This consists of descriptive, thematic coding and cluster analysis of this textual database. On the basis of thematic coding and cluster analysis, our findings suggest three groups of publications which represent different methodological approaches and empirical foci: descriptive exploratory approaches, generalizing approaches, and sociological approaches. We suggest that these three groups represent possible patterns of the use of meta social theories in IS research, reflecting a search for disciplinary legitimacy. This helps us analyze papers according to how they use and apply theories. We identify the organizing vision and the regulatory approach as two institutionalist intermediary concepts developed by IS researchers. Furthermore, we find that institutional theoretical frameworks have been used in direct, intermediary or combined conceptualizations. As a conclusion, we make suggestions to blend different conceptualizations, methodologies and empirical foci to enrich the use of institutionalist theories in IS empirical research. A comparison with the use of, for instance, structuration theory in IS research would also further insights into how researchers apply meta theories and may help develop IS theorization further

The Effects of Coordination Mechanisms and Tie Strength on the Adoption and Diffusion of Open Standards

Organizations today face a great challenge from the unpredictable, globalized and competitive business environment. One of the ways that organizations achieve competitive advantages is through the adoption of open standard inter-organizational systems (OSIOS) and its diffusion across supply chains. Despite the benefits that are promised by the adoption of OSIOS, its adoption has slowed down and there are increased cases of failure in OSIOS adoptions. In trying to understand some of its drivers, this study examines various factors relating to the social network theory and coordination theory with the assimilation of OSIOS. A survey questionnaire was administered, collected from 101 companies in China, and examined as a pilot study. Using partial least square analysis, we found that while extent of coordination mechanism plays a role in both adoption and diffusion, tie strength only affects the latter. Results are briefly discussed

IMPLEMENTATION KNOWLEDGE AND THE ASSIMILATION OF ENTERPRISE INFORMATION SYSTEMS: AN EMPIRICAL STUDY

Based on the organizational learning perspective, we present an empirical model to explain the assimilation of complex enterprise systems. We conceptualize systems implementation capability of organizations in terms of two types of knowledge – artifactual knowledge and inter-unit coordination knowledge. We propose that these knowledge dimensions are directly related to the degree of assimilation of enterprise systems. Further, considering that assimilation of IT innovations is steeped in the institutional environment, we also consider the moderating effects of mimetic and normative institutional pressures on the relationship between implementation knowledge and the degree of assimilation. Analysis of survey responses from ERP implementations in seventy-seven organizations reveals support for our main hypotheses that both the implementation knowledge dimensions directly affect assimilation. We also confirm that while mimetic institutional pressures positively moderate the impact of ERP-specific artifactual knowledge on assimilation, normative influences positively moderate the effect of ERP-specific coordination knowledge on assimilation. However, surprisingly mimetic pressures negatively moderate the impact of ERP-specific coordination knowledge on assimilation. The negative moderation suggests that organizations with greater interunit coordination knowledge are more ‘mindful’ towards ERP assimilation and therefore mimetic pressures play a lesser role in affecting assimilation levels. Our findings offer interesting implications for theory and practice

The Effects of the Assimilation and Use of IT Applications on Financial Performance in Healthcare Organizations

This research examines the impacts of the assimilation and use of IT on the financial performance of hospitals. We identify two dimensions of IT assimilation and use. They are the IT applications architecture spread, which is the adoption of a broad array of IT solutions, and IT applications architecture longevity, which is the length of experience with use of specific IT solutions. We examine the extent to which these dimensions of assimilation within the business and clinical work processes impact hospital performance. Compared with the effects of IT applications architecture spread, we find that the IT applications architecture longevity has a more significant effect on financial performance. In addition, the effects of assimilation manifest differently across the business and clinical process domains. Our results enhance understanding about the manner in which the assimilation and use of IT contributes to the financial performance of hospitals

The complexities of electronic services implementation and institutionalisation in the public sector

This is the post-print version of the final paper published in Information & Management. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2013 Elsevier B.V.Electronic service implementation (ESI) in the public sector attempts to improve efficiency, effectiveness, and transparency of governmental departments. Despite having provided the necessary infrastructure and investment, many governments have struggled to realise such aims due to the various forces that challenge implementation and institutionalisation. Using institutional theory as a lens, we explored the forces influencing the implementation and institutionalisation of ESI in the public sector. While our results reinforced previous research in IT implementation and organisational transformation, they showed that the dynamic nature of technology poses unanticipated pressures, and that these can impede the implementation and institutionalisation process

A double-edged sword? The antipodal effects of institutional distance on partner selection in cross-border alliances

Careful partner selection is a prerequisite for successful alliances. I posit that institutional distance will influence partner selection in international technological alliances negatively for exploitation, and positively for exploration alliances. A longitudinal dataset of firms in the global tire industry confirms firms’ preference for similar cognitive, normative, and regulatory partners in exploitation alliances, and a preference for dissimilar partners in exploration alliances. However, the latter is true for differences across the regulative and cognitive pillars rather than for normative differences. These findings attest to the antipodal role of institutional differences in the selection of prospective partners for cross-border technological alliances