An Examination of Privacy Policies of Global University Web Sites

Due to demand in online services, universities throughout the world are increasing the content of their Web sites and adding features, such as online applications and e-learning. However, adding online services requires that personal data is kept within computerized systems, thus putting personal private information at risk. Online consumers express concern about the risk of their personal private data and demand to know how organizations will protect their records. It is imperative that firms have mechanisms to guard their data and publish protection information within online privacy policies to mitigate user distrust. However, although industry privacy groups may recommend better protection and some countries may legislate its use; this is not universal in all university sites. This study analyzes 90 universities site throughout the world to determine the use of privacy protection. The results show a lack of use of certain privacy mechanisms. The research suggests methods for improving protection

Developing sustainable business models for institutions’ provision of open educational resources: Learning from OpenLearn users’ motivations and experiences

Universities across the globe have, for some time, been exploring the possibilities for achieving public benefit and generating business and visibility through releasing and sharing open educational resources (OER). Many have written about the need to develop sustainable and profitable business models around the production and release of OER. Downes (2006), for example, has questioned the financial sustainability of OER production at scale. Many of the proposed business models focus on OER’s value in generating revenue and detractors of OER have questioned whether they are in competition with formal education. This paper reports on a study intended to broaden the conversation about OER business models to consider the motivations and experiences of OER users as the basis for making a better informed decision about whether OER and formal learning are competitive or complementary with each other. The study focused on OpenLearn - the Open University’s (OU) web-based platform for OER, which hosts hundreds of online courses and videos and is accessed by over 3,000,000 users a year. A large scale survey and follow-up interviews with OpenLearn users worldwide revealed that university provided OER can offer learners a bridge to formal education, allowing them to try out a subject before registering on a formal course and to build confidence in their abilities as learners. In addition, it was found that using OER during formal paid-for study can improve learners’ performance and self-reliance, leading to increased retention and satisfaction with the learning experience

Open educational resources for all? Comparing user motivations and characteristics across The Open University’s iTunes U channel and OpenLearn platform.

With the rise in access to mobile multimedia devices, educational institutions have exploited the iTunes U platform as an additional channel to provide free educational resources with the aim of profile-raising and breaking down barriers to education. For those prepared to invest in content preparation, it is possible to produce interactive, portable material that can be made available globally. Commentators have questioned both the financial implications for platform-specific content production, and the availability of devices for learners to access it (Osborne, 2012). The Open University (OU) makes its free educational resources available on iTunes U and via its web-based open educational resources (OER) platform, OpenLearn. The OU’s OER on iTunes U reached the 60 million download mark in 2013; its OpenLearn platform boasts 27 million unique visitors since 2006. This paper reports the results of a large-scale study of users of the OU’s iTunes U channel and OpenLearn platform. A survey of several thousand users revealed key differences in demographics between those accessing OER via the web and via iTunes U. In addition, the data allowed comparison between three groups: formal learners, informal learners and educators. The study raises questions about whether university-provided OER meet the needs of users and makes recommendations for how content can be modified to suit their needs. As the publishing of OER becomes core to business, we reflect on reasons why understanding users’ motivations and demographics is vital, allowing for needs-led resource provision and content that is adapted to best achieve learner satisfaction, and to deliver institutions’ social mission

A Study of E-Cheating Habit of Students in Three Selected Universities in Nigeria.

Several studies have emerged on examination misconduct in Nigeria, but „e-cheating‟ habit of students, a new form of examination fraud is yet to be given adequate attention in the literature. This study is provoked to address this problem not only in the country but also in academic scholarship. Using three selected Universities samples, the study examines methods which students are using in engaging ICTs to perpetuate examination misconduct. Relying on raw data of one hundred and ninetynine (199) students retrieved, the study attempted to uncover if a significant difference exists in echeating habit between ICT-compliant students and other students in rubrics not science-oriented. It equally tried to discover if there is a significant difference in e-cheatng habit between male and female students. Drawing on the recorded data in each institution, the study reported five ICT tools associated with examination misconduct. Using chi-square (X2) to test the hypotheses, the study reported a significant difference between ICT-complinat students and other students in rubrics not scienceoriented. Finally, it revealed a significant difference in e-cheating habit between male and female students

Open Data, Grey Data, and Stewardship: Universities at the Privacy Frontier

As universities recognize the inherent value in the data they collect and hold, they encounter unforeseen challenges in stewarding those data in ways that balance accountability, transparency, and protection of privacy, academic freedom, and intellectual property. Two parallel developments in academic data collection are converging: (1) open access requirements, whereby researchers must provide access to their data as a condition of obtaining grant funding or publishing results in journals; and (2) the vast accumulation of 'grey data' about individuals in their daily activities of research, teaching, learning, services, and administration. The boundaries between research and grey data are blurring, making it more difficult to assess the risks and responsibilities associated with any data collection. Many sets of data, both research and grey, fall outside privacy regulations such as HIPAA, FERPA, and PII. Universities are exploiting these data for research, learning analytics, faculty evaluation, strategic decisions, and other sensitive matters. Commercial entities are besieging universities with requests for access to data or for partnerships to mine them. The privacy frontier facing research universities spans open access practices, uses and misuses of data, public records requests, cyber risk, and curating data for privacy protection. This paper explores the competing values inherent in data stewardship and makes recommendations for practice, drawing on the pioneering work of the University of California in privacy and information security, data governance, and cyber risk.Comment: Final published version, Sept 30, 201

Using mirror and other internal surveys in order to improve student experience

This article is the first stage of a project which considers how best to use the data collected from mirror surveys and other internal student surveys to enhance the student experience, with a subsidiary aim of thereby enhancing National Student Survey (NSS) scores. The second stage, which is underway at present, combines the theoretical basis and debate explored in this article with detailed statistical analysis of internal and external survey results, to provide a greater evidential basis for decision-making and strategic planning. The research was supported as a 2011-12 Learning Development Project, at City University London, and is intended to inform educational discussion and strategy. The interim findings discussed below are readily transferable to other disciplines and other universities. Universities have put a great deal of effort into improving student satisfaction, but not always with measurable results. Throughout the existence of the NSS, universities have experienced significant variance between student satisfaction as represented by internal measures and the levels of satisfaction reported in the NSS. This has been the case even when the internal measures take the form of mirror surveys, i.e. surveys which mirror or closely resemble the questions on the current version of the NSS. Although general morale factors and events beyond a university’s control may play a strong role in the scores, they do not necessarily explain the differences, especially where the internal questions are based on those from the NSS. Both measures may be an accurate representation of student satisfaction but measuring subtly different factors, or other influences may be operating. By examining this issue, this project aims to enable better planning for the future and the development of appropriate, tailored responses to issues. The interim findings reflect examples of best practice and next steps for the strategic use of such data, including free-text comments

Harnessing Openness to Improve Research, Teaching and Learning in Higher Education

Colleges and universities should embrace the concept of increased openness in the use and sharing of information to improve higher education. That is the core recommendation of this report. The report was produced by CED's Digital Connections Council (DCC), a group of information technology experts that advises CED's business leaders on cutting-edge technologies