Framework for Interoperable and Distributed Extraction-Transformation-Loading (ETL) Based on Service Oriented Architecture

Extraction. Transformation and Loading (ETL) are the major functionalities in data warehouse (DW) solutions. Lack of component distribution and interoperability is a gap that leads to many problems in the ETL domain, which is due to tightly-coupled components in the current ETL framework. This research discusses how to distribute the Extraction, Transformation and Loading components so as to achieve distribution and interoperability of these ETL components. In addition, it shows how the ETL framework can be extended. To achieve that, Service Oriented Architecture (SOA) is adopted to address the mentioned missing features of distribution and interoperability by restructuring the current ETL framework. This research contributes towards the field of ETL by adding the distribution and inter- operability concepts to the ETL framework. This Ieads to contributions towards the area of data warehousing and business intelligence, because ETL is a core concept in this area. The Design Science Approach (DSA) and Scrum methodologies were adopted for achieving the research goals. The integration of DSA and Scrum provides the suitable methods for achieving the research objectives. The new ETL framework is realized by developing and testing a prototype that is based on the new ETL framework. This prototype is successfully evaluated using three case studies that are conducted using the data and tools of three different organizations. These organizations use data warehouse solutions for the purpose of generating statistical reports that help their top management to take decisions. Results of the case studies show that distribution and interoperability can be achieved by using the new ETL framework

Measuring the Business Value of Cloud Computing

The importance of demonstrating the value achieved from IT investments is long established in the Computer Science (CS) and Information Systems (IS) literature. However, emerging technologies such as the ever-changing complex area of cloud computing present new challenges and opportunities for demonstrating how IT investments lead to business value. Recent reviews of extant literature highlights the need for multi-disciplinary research. This research should explore and further develops the conceptualization of value in cloud computing research. In addition, there is a need for research which investigates how IT value manifests itself across the chain of service provision and in inter-organizational scenarios. This open access book will review the state of the art from an IS, Computer Science and Accounting perspective, will introduce and discuss the main techniques for measuring business value for cloud computing in a variety of scenarios, and illustrate these with mini-case studies

Ontologies for Industry 4.0

The current fourth industrial revolution, or ‘Industry 4.0’ (I4.0), is driven by digital data, connectivity, and cyber systems, and it has the potential to create impressive/new business opportunities. With the arrival of I4.0, the scenario of various intelligent systems interacting reliably and securely with each other becomes a reality which technical systems need to address. One major aspect of I4.0 is to adopt a coherent approach for the semantic communication in between multiple intelligent systems, which include human and artificial (software or hardware) agents. For this purpose, ontologies can provide the solution by formalizing the smart manufacturing knowledge in an interoperable way. Hence, this paper presents the few existing ontologies for I4.0, along with the current state of the standardization effort in the factory 4.0 domain and examples of real-world scenarios for I4.0.Peer ReviewedPostprint (published version

Service-Oriented Process Models in Telecommunication Business

The thesis concentrates on to evaluate challenges in the business process management and the need for Service-oriented process models in telecommunication business to alleviate the integration work efforts and to reduce total costs of ownership. The business aspect concentrates on operations and business support systems which are tailored for communication service providers. Business processes should be designed in conformance with TeleManagement Forum's integrated business architecture framework. The thesis rationalizes the need to transform organizations and their way of working from vertical silos to horizontal layers and to understand transformational efforts which are needed to adopt a new strategy. Furthermore, the thesis introduces service characterizations and goes deeper into technical requirements that a service compliant middleware system needs to support. At the end of the thesis Nokia Siemens Networks proprietary approach – Process Automation Enabling Suite is introduced, and finally the thesis performs two case studies. The first one is Nokia Siemens Networks proprietary survey which highlights the importance of customer experience management and the second one is an overall research study whose results have been derived from other public surveys covering application integration efforts

The impact of implementation of VOIP in call centres : A Western Australia perspective

By fostering the finalization of open standards and the convergence of voice, video and data, the internet protocol provides an ideal driver for the definition of the infrastructure of new multimedia and advanced communications applications (Adams & Bhalla, 2005). The key advantages of Voice over Internet Protocol (VoiP) for enterprises have been the promise of lower costs, infrastructure consolidation and increased flexibility. Carriers are also positioning VoiP as a cost-saving business solution. It is an application which seemed like a godsend to business and people alike who rely on telephony services (Blood, 2005). The aim of this study was to investigate what factors may influence the adoption of VoiP as a technology as a West Australia context. Specifically the research undertook a case study using an establish call centre in a government agency, City of Melville. The company is a provider of wide range of services including recreation centres, aquatic centres, libraries, creches, pre-school centres, community centres, food inspection services, citizenships, recycling, planning and building services, maintenance, streetscapes, landscaping disability services, immunisation clinics, cultural and educational centres, environmental preservation and management. This study analysed the steps through to adoption of VoiP and IP telephony from the original technology for the Melville City Council call centre. Also, the procedures towards acquisition and installation of the supporting framework that eases the implementation and day to day running are depicted. The main impacts on the company as a result of the implementation in terms of cost reduction and implications, staff satisfaction and benefits, ease of business operations has been reported in this study. Statistics of the business functions and operations based on VoiP solutions were critically analyzed. Results from the research suggested further research needs to be undertaken on factor affecting the adoption of VoiP in a Western Australia context

Measuring the Business Value of Cloud Computing

The importance of demonstrating the value achieved from IT investments is long established in the Computer Science (CS) and Information Systems (IS) literature. However, emerging technologies such as the ever-changing complex area of cloud computing present new challenges and opportunities for demonstrating how IT investments lead to business value. Recent reviews of extant literature highlights the need for multi-disciplinary research. This research should explore and further develops the conceptualization of value in cloud computing research. In addition, there is a need for research which investigates how IT value manifests itself across the chain of service provision and in inter-organizational scenarios. This open access book will review the state of the art from an IS, Computer Science and Accounting perspective, will introduce and discuss the main techniques for measuring business value for cloud computing in a variety of scenarios, and illustrate these with mini-case studies

The emergence of the mobile internet in Japan and the UK: platforms, exchange models, and innovation 1999‐2011

In 1999 Japanese mobile operator NTT DoCoMo launched arguably the world’s first successful mobile Internet services portal called “i‐mode”. In Europe at the same time a series of failures diminished the opportunities to attract customers to the mobile Internet. Even though similar Internet technologies were available in Japan and the UK, very different markets for services developed during the initial years 1999‐2003. When the West expected Japanese firms to become dominant players in the mobile digitalisation of services during the introduction of 3G networks, it remained instead a national affair. The dominant views of how markets for mobile services operated seemed flawed.   So‐called delivery platforms were used to connect mobile phones with service contents that were often adapted from the PC world. Designing and operating service delivery platforms became a new niche market. It held a pivotal role for the output of services and competition among providers.   This thesis sets out to answer a set of inter‐related questions: How and where did firms innovate in this new and growing part of the service economy and how are new business models mediated by service delivery platforms? It argues that innovation in the digitalised economy is largely influenced by firms achieving platform leadership through coordination of both technological systems and the creation of multi‐sided exchanges. This thesis demonstrates from cases of multi‐sided markets in operator‐controlled portals, of mobile video and TV and of event ticketing in Japan and the UK that defining the scope of the firm on the network level forms the basis for incremental innovation, the dominant form of service innovation. A parallel focus on coordinating platform technology choices forms the basis for firms to trade fees, advertisements, and user data, enabling control over profitable parts of multi‐sided value networks

Big Data

Η εργασία στοχεύει στην ανάλυση της αγοράς των μεγάλων δεδομένων, Περιλαμβάνονται οι πάροχοι μαζί με κάποιες ενδιαφέρουσες περιπτώσεις χρήσης.Nowadays, term big data, draws a lot of attention, both for Business and person perspective. For decades, companies have been making business decisions through its Business Intelligence department, based on transactional data which were basically stored in relational databases. However, regulatory compliance, increased competition, and other pressures have created an insatiable need for companies to accumulate and analyze large, fast-growing quantities of data that was beyond the critical data

Telecommunications Networks

This book guides readers through the basics of rapidly emerging networks to more advanced concepts and future expectations of Telecommunications Networks. It identifies and examines the most pressing research issues in Telecommunications and it contains chapters written by leading researchers, academics and industry professionals. Telecommunications Networks - Current Status and Future Trends covers surveys of recent publications that investigate key areas of interest such as: IMS, eTOM, 3G/4G, optimization problems, modeling, simulation, quality of service, etc. This book, that is suitable for both PhD and master students, is organized into six sections: New Generation Networks, Quality of Services, Sensor Networks, Telecommunications, Traffic Engineering and Routing

Analysis of the Requirements and Methods of Cloud Migration to SaaS Model

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceIn a fast pace changing globe, where quality and security is a must have and the threads are new every day, companies and IT administrations still doubt about the benefits in running a cloud-based technology and stick with local systems which can be expensive in Cybersecurity and vulnerable at their own risk. This thesis aims to provide guidance and understanding of the key factors that serve as a foundation for the process of migrating a system to a cloud-based software. There are three main types of cloud computing service models and in this thesis is only considered SaaS, also known as Software-as-a-Service. The focus is to demystify some ghosts regarding cloud-based technology, through a comprehensive Model Migration proposal with step-to-step indications, based on a thorough Methodology which is supported by a Literature Review to clarify and justify the decisions made