An Efficient Approach to Encoding Context for Spoken Language Understanding

In task-oriented dialogue systems, spoken language understanding, or SLU, refers to the task of parsing natural language user utterances into semantic frames. Making use of context from prior dialogue history holds the key to more effective SLU. State of the art approaches to SLU use memory networks to encode context by processing multiple utterances from the dialogue at each turn, resulting in significant trade-offs between accuracy and computational efficiency. On the other hand, downstream components like the dialogue state tracker (DST) already keep track of the dialogue state, which can serve as a summary of the dialogue history. In this work, we propose an efficient approach to encoding context from prior utterances for SLU. More specifically, our architecture includes a separate recurrent neural network (RNN) based encoding module that accumulates dialogue context to guide the frame parsing sub-tasks and can be shared between SLU and DST. In our experiments, we demonstrate the effectiveness of our approach on dialogues from two domains.Comment: Submitted to INTERSPEECH 201

Jointly Encoding Word Confusion Network and Dialogue Context with BERT for Spoken Language Understanding

Spoken Language Understanding (SLU) converts hypotheses from automatic speech recognizer (ASR) into structured semantic representations. ASR recognition errors can severely degenerate the performance of the subsequent SLU module. To address this issue, word confusion networks (WCNs) have been used to encode the input for SLU, which contain richer information than 1-best or n-best hypotheses list. To further eliminate ambiguity, the last system act of dialogue context is also utilized as additional input. In this paper, a novel BERT based SLU model (WCN-BERT SLU) is proposed to encode WCNs and the dialogue context jointly. It can integrate both structural information and ASR posterior probabilities of WCNs in the BERT architecture. Experiments on DSTC2, a benchmark of SLU, show that the proposed method is effective and can outperform previous state-of-the-art models significantly.Comment: Accepted to INTERSPEECH 202

Iterative Policy Learning in End-to-End Trainable Task-Oriented Neural Dialog Models

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent to learn against a user simulator. Building a reliable user simulator, however, is not trivial, often as difficult as building a good dialog agent. We address this challenge by jointly optimizing the dialog agent and the user simulator with deep RL by simulating dialogs between the two agents. We first bootstrap a basic dialog agent and a basic user simulator by learning directly from dialog corpora with supervised training. We then improve them further by letting the two agents to conduct task-oriented dialogs and iteratively optimizing their policies with deep RL. Both the dialog agent and the user simulator are designed with neural network models that can be trained end-to-end. Our experiment results show that the proposed method leads to promising improvements on task success rate and total task reward comparing to supervised training and single-agent RL training baseline models.Comment: Accepted at ASRU 201

OneNet: Joint Domain, Intent, Slot Prediction for Spoken Language Understanding

In practice, most spoken language understanding systems process user input in a pipelined manner; first domain is predicted, then intent and semantic slots are inferred according to the semantic frames of the predicted domain. The pipeline approach, however, has some disadvantages: error propagation and lack of information sharing. To address these issues, we present a unified neural network that jointly performs domain, intent, and slot predictions. Our approach adopts a principled architecture for multitask learning to fold in the state-of-the-art models for each task. With a few more ingredients, e.g. orthography-sensitive input encoding and curriculum training, our model delivered significant improvements in all three tasks across all domains over strong baselines, including one using oracle prediction for domain detection, on real user data of a commercial personal assistant.Comment: 5 pages conference paper accepted to IEEE ASRU 2017. Will be published in December 201

Noise-robust Named Entity Understanding for Virtual Assistants

Named Entity Understanding (NEU) plays an essential role in interactions between users and voice assistants, since successfully identifying entities and correctly linking them to their standard forms is crucial to understanding the user's intent. NEU is a challenging task in voice assistants due to the ambiguous nature of natural language and because noise introduced by speech transcription and user errors occur frequently in spoken natural language queries. In this paper, we propose an architecture with novel features that jointly solves the recognition of named entities (a.k.a. Named Entity Recognition, or NER) and the resolution to their canonical forms (a.k.a. Entity Linking, or EL). We show that by combining NER and EL information in a joint reranking module, our proposed framework improves accuracy in both tasks. This improved performance and the features that enable it, also lead to better accuracy in downstream tasks, such as domain classification and semantic parsing.Comment: 9 page

Improving Response Selection in Multi-Turn Dialogue Systems by Incorporating Domain Knowledge

Building systems that can communicate with humans is a core problem in Artificial Intelligence. This work proposes a novel neural network architecture for response selection in an end-to-end multi-turn conversational dialogue setting. The architecture applies context level attention and incorporates additional external knowledge provided by descriptions of domain-specific words. It uses a bi-directional Gated Recurrent Unit (GRU) for encoding context and responses and learns to attend over the context words given the latent response representation and vice versa.In addition, it incorporates external domain specific information using another GRU for encoding the domain keyword descriptions. This allows better representation of domain-specific keywords in responses and hence improves the overall performance. Experimental results show that our model outperforms all other state-of-the-art methods for response selection in multi-turn conversations.Comment: Published as conference paper at CoNLL 201

Indexing, browsing and searching of digital video

Video is a communications medium that normally brings together moving pictures with a synchronised audio track into a discrete piece or pieces of information. The size of a “piece ” of video can variously be referred to as a frame, a shot, a scene, a clip, a programme or an episode, and these are distinguished by their lengths and by their composition. We shall return to the definition of each of these in section 4 this chapter. In modern society, video is ver

Toward Mention Detection Robustness with Recurrent Neural Networks

One of the key challenges in natural language processing (NLP) is to yield good performance across application domains and languages. In this work, we investigate the robustness of the mention detection systems, one of the fundamental tasks in information extraction, via recurrent neural networks (RNNs). The advantage of RNNs over the traditional approaches is their capacity to capture long ranges of context and implicitly adapt the word embeddings, trained on a large corpus, into a task-specific word representation, but still preserve the original semantic generalization to be helpful across domains. Our systematic evaluation for RNN architectures demonstrates that RNNs not only outperform the best reported systems (up to 9\% relative error reduction) in the general setting but also achieve the state-of-the-art performance in the cross-domain setting for English. Regarding other languages, RNNs are significantly better than the traditional methods on the similar task of named entity recognition for Dutch (up to 22\% relative error reduction).Comment: 13 pages, 11 tables, 3 figure

Label-Dependencies Aware Recurrent Neural Networks

In the last few years, Recurrent Neural Networks (RNNs) have proved effective on several NLP tasks. Despite such great success, their ability to model \emph{sequence labeling} is still limited. This lead research toward solutions where RNNs are combined with models which already proved effective in this domain, such as CRFs. In this work we propose a solution far simpler but very effective: an evolution of the simple Jordan RNN, where labels are re-injected as input into the network, and converted into embeddings, in the same way as words. We compare this RNN variant to all the other RNN models, Elman and Jordan RNN, LSTM and GRU, on two well-known tasks of Spoken Language Understanding (SLU). Thanks to label embeddings and their combination at the hidden layer, the proposed variant, which uses more parameters than Elman and Jordan RNNs, but far fewer than LSTM and GRU, is more effective than other RNNs, but also outperforms sophisticated CRF models.Comment: 22 pages, 3 figures. Accepted at CICling 2017 conference. Best Verifiability, Reproducibility, and Working Description awar

DREAM: A Challenge Dataset and Models for Dialogue-Based Reading Comprehension

We present DREAM, the first dialogue-based multiple-choice reading comprehension dataset. Collected from English-as-a-foreign-language examinations designed by human experts to evaluate the comprehension level of Chinese learners of English, our dataset contains 10,197 multiple-choice questions for 6,444 dialogues. In contrast to existing reading comprehension datasets, DREAM is the first to focus on in-depth multi-turn multi-party dialogue understanding. DREAM is likely to present significant challenges for existing reading comprehension systems: 84% of answers are non-extractive, 85% of questions require reasoning beyond a single sentence, and 34% of questions also involve commonsense knowledge. We apply several popular neural reading comprehension models that primarily exploit surface information within the text and find them to, at best, just barely outperform a rule-based approach. We next investigate the effects of incorporating dialogue structure and different kinds of general world knowledge into both rule-based and (neural and non-neural) machine learning-based reading comprehension models. Experimental results on the DREAM dataset show the effectiveness of dialogue structure and general world knowledge. DREAM will be available at https://dataset.org/dream/.Comment: To appear in TAC