Sentiment analysis for e-commerce product reviews in Chinese based on sentiment lexicon and deep learning

In recent years, with the rapid development of Internet technology, online shopping has become a mainstream way for users to purchase and consume. Sentiment analysis of a large number of user reviews on e-commerce platforms can effectively improve user satisfaction. This paper proposes a new sentiment analysis model-SLCABG, which is based on the sentiment lexicon and combines Convolutional Neural Network (CNN) and attention-based Bidirectional Gated Recurrent Unit (BiGRU). In terms of methods, the SLCABG model combines the advantages of sentiment lexicon and deep learning technology, and overcomes the shortcomings of existing sentiment analysis model of product reviews. The SLCABG model combines the advantages of the sentiment lexicon and deep learning techniques. First, the sentiment lexicon is used to enhance the sentiment features in the reviews. Then the CNN and the Gated Recurrent Unit (GRU) network are used to extract the main sentiment features and context features in the reviews and use the attention mechanism to weight. And finally classify the weighted sentiment features. In terms of data, this paper crawls and cleans the real book evaluation of dangdang.com, a famous Chinese e-commerce website, for training and testing, all of which are based on Chinese. The scale of the data has reached 100000 orders of magnitude, which can be widely used in the field of Chinese sentiment analysis. The experimental results show that the model can effectively improve the performance of text sentiment analysis

Cyber Security

This open access book constitutes the refereed proceedings of the 18th China Annual Conference on Cyber Security, CNCERT 2022, held in Beijing, China, in August 2022. The 17 papers presented were carefully reviewed and selected from 64 submissions. The papers are organized according to the following topical sections: ​​data security; anomaly detection; cryptocurrency; information security; vulnerabilities; mobile internet; threat intelligence; text recognition

Cyber Security

This open access book constitutes the refereed proceedings of the 18th China Annual Conference on Cyber Security, CNCERT 2022, held in Beijing, China, in August 2022. The 17 papers presented were carefully reviewed and selected from 64 submissions. The papers are organized according to the following topical sections: ​​data security; anomaly detection; cryptocurrency; information security; vulnerabilities; mobile internet; threat intelligence; text recognition

Workplace Violence and Security: Are there Lessons for Peacemaking?

Workplace violence has captured the attention of commentators, employers, and the public at large. Although statistically the incidents of workplace homicide and assault are decreasing, public awareness of the problem has heightened, largely through media reports of violent incidents. Employers are exhorted to address the problem of workplace violence and are offered a variety of programs and processes to prevent its occurrence. Many techniques, however, conflict with values that are critical to achieving sustainable peace. We focus on types of workplace violence that are triggered by organizational factors. From among the plethora of recommendations, we identify those responses that are most and least consistent with positive peace. We find that processes that promote privacy, transparency, and employee rights hold the most promise for peacemaking. We submit that such structures and processes can be transportable beyond the workplace to promote peace locally, nationally, and globally.http://deepblue.lib.umich.edu/bitstream/2027.42/39920/3/wp535.pd

Knowledge Discovery and Management within Service Centers

These days, most enterprise service centers deploy Knowledge Discovery and Management (KDM) systems to address the challenge of timely delivery of a resourceful service request resolution while efficiently utilizing the huge amount of data. These KDM systems facilitate prompt response to the critical service requests and if possible then try to prevent the service requests getting triggered in the first place. Nevertheless, in most cases, information required for a request resolution is dispersed and suppressed under the mountain of irrelevant information over the Internet in unstructured and heterogeneous formats. These heterogeneous data sources and formats complicate the access to reusable knowledge and increase the response time required to reach a resolution. Moreover, the state-of-the art methods neither support effective integration of domain knowledge with the KDM systems nor promote the assimilation of reusable knowledge or Intellectual Capital (IC). With the goal of providing an improved service request resolution within the shortest possible time, this research proposes an IC Management System. The proposed tool efficiently utilizes domain knowledge in the form of semantic web technology to extract the most valuable information from those raw unstructured data and uses that knowledge to formulate service resolution model as a combination of efficient data search, classification, clustering, and recommendation methods. Our proposed solution also handles the technology categorization of a service request which is very crucial in the request resolution process. The system has been extensively evaluated with several experiments and has been used in a real enterprise customer service center