Referencial de utilização das tecnologias de informação para a melhoria da qualidade de vida nas smart cities

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementCom o crescimento da população mundial e a forte urbanização das cidades, tornou-se uma prioridade a gestão eficiente e sustentável de recursos e espaços, por forma a melhorar a qualidade de vida da população. Tudo isto só é possível quando aliado às novas tecnologias. Neste contexto, originou-se o conceito de Smart City, cidades que, com a ajuda da tecnologia, oferecem aos cidadãos serviços e oportunidades que, de outra forma, não seria possível garantir. Esta dissertação tem como objetivo explorar e perceber o impacto e as inúmeras melhorias que as Smart Cities podem trazer à nossa sociedade, bem como analisar quais são as tecnologias que influenciam a qualidade de vida. Propõe-se, ainda, um referencial que poderá ser adotado por qualquer cidade, de forma a melhorar o quotidiano dos seus cidadãos. Este referencial foca-se nas tecnologias que têm influência na qualidade de vida dos cidadãos, designadamente nas áreas da saúde, educação, ambiente, segurança, participação cívica, acessibilidade de serviços, mobilidade e cultura.Due to the growth of the world population and the strong urbanization of cities, the efficient and sustainable management of resources and spaces has become a priority, in order to improve the quality of life of the population. This is only possible when combined with new technologies. In this context, the concept of Smart City emerged, which refers to cities that, with the help of technology, offer citizens services and opportunities that otherwise would not be possible to guarantee. The goal of this dissertation is to explore and understand the impact and the numerous improvements that the Smart Cities can bring to our society, as well as analyse which are the technologies that influence the quality of life. It is also intended to propose a framework that can be adopted by any city, in order to improve the daily lives of its citizens. This framework focuses on technologies that influence the quality of life of citizens, especially in the areas of health, education, environment, security, civic participation, accessibility of services, mobility and culture

Ethics and Design in the Brazilian Context

Often driven by practical and immediate requirements, more and more people are incorporating technology into a variety of aspects of their lives, often without reflecting on the consequences of using them. On the other hand, studies on interactive system development that lead to behavioral change have been gaining ground on the agenda of large HCI conferences. This movement brings to the forefront the fundamental issues of ethics in design and technology use. A designer’s intentions, when directing certain actions or behaviors, are not always explicit or desired by the stakeholders affected by the use of the technology. Systems that induce an undesired purchase, or even those that use conditioning strategies to cause a behavioral change are examples of such intentions. The challenge proposed is therefore about the relationship between design and personal freedom in a way that these technology users do not become victims, either passively or submissively, of the effects of its use. This advance allows for the redefinition of the relationship between man and technology, and the application of new forms of designing and developing interactive systems that take into account the ethical aspects of this relationship