A multi-attribute decision making procedure using fuzzy numbers and hybrid aggregators

The classical Analytical Hierarchy Process (AHP) has two limitations. Firstly, it disregards the aspect of uncertainty that usually embedded in the data or information expressed by human. Secondly, it ignores the aspect of interdependencies among attributes during aggregation. The application of fuzzy numbers aids in confronting the former issue whereas, the usage of Choquet Integral operator helps in dealing with the later issue. However, the application of fuzzy numbers into multi-attribute decision making (MADM) demands some additional steps and inputs from decision maker(s). Similarly, identification of monotone measure weights prior to employing Choquet Integral requires huge number of computational steps and amount of inputs from decision makers, especially with the increasing number of attributes. Therefore, this research proposed a MADM procedure which able to reduce the number of computational steps and amount of information required from the decision makers when dealing with these two aspects simultaneously. To attain primary goal of this research, five phases were executed. First, the concept of fuzzy set theory and its application in AHP were investigated. Second, an analysis on the aggregation operators was conducted. Third, the investigation was narrowed on Choquet Integral and its associate monotone measure. Subsequently, the proposed procedure was developed with the convergence of five major components namely Factor Analysis, Fuzzy-Linguistic Estimator, Choquet Integral, Mikhailov‘s Fuzzy AHP, and Simple Weighted Average. Finally, the feasibility of the proposed procedure was verified by solving a real MADM problem where the image of three stores located in Sabak Bernam, Selangor, Malaysia was analysed from the homemakers‘ perspective. This research has a potential in motivating more decision makers to simultaneously include uncertainties in human‘s data and interdependencies among attributes when solving any MADM problems

AN INTERVAL TYPE 2 FUZZY EVIDENTIAL REASONING APPROACH TO PERSONNEL RECRUITMENT

Recruitment process is a procedure of selecting an ideal candidate amongst different applicants who suit the qualifications required by the given institution in the best way. Due to the multi criteria nature of the recruitment process, it involves contradictory, numerous and incommensurable criteria that are based on quantitative and qualitative measurements. Quantitative criteria evaluation are not always dependent on the judgement of the expert, they are expressed in either monetary terms or engineering measurements, meanwhile qualitative criteria evaluation depend on the subjective judgement of the decision maker, human evaluation which is often characterized with subjectivity and uncertainties in decision making. Given the uncertain, ambiguous, and vague nature of recruitment process there is need for an applicable methodology that could resolve various inherent uncertainties of human evaluation during the decision making process. This work thus proposes an interval type 2 fuzzy evidential reasoning approach to recruitment process. The approach is in three phases; in the first phase in order to capture word uncertainty an interval type 2(IT2) fuzzy set Hao and Mendel Approach (HMA) is proposed to model the qualification requirement for recruitment process. This approach will cater for both intra and inter uncertainty in decision makers’judgments and demonstrates agreements by all subjects (decision makers) for the regular overlap of subject data intervals and the manner in which data intervals are collectively classified into their respective footprint of uncertainty. In the second phase the Intervaltype 2 fuzzy Analytical hierarchical process was employed as the weighting model to determine the weight of each criterion gotten from the decision makers. In the third phase the interval type 2 fuzzy was hybridized with the ranking evidential reasoning algorithm to evaluate each applicant to determine their final score in order to choose the most ideal candidate for recruitment.The implementation tool for phase two and three is Java programming language. Application of this proposed approach in recruitment process will resolve both intra and inter uncertainty in decision maker’s judgement and give room for consistent ranking even in place of incomplete requirement

Prioritization of the launch of ICT products and services through linguistic multi-criteria decision-making

The market launch of new products and services is a basic pillar for large and medium-sized companies in the ICT (Information and Communications Technology) sector. Choosing the right moment for it is usually a differentiating factor in terms of competition, since it is a source of competitive advantage. There are several mechanisms and strategies to address this problem from the market perspective. However, the criteria of the different actors involved – managers, sales representatives, experts, etc. – coexist in the corporate sphere and they often differ, causing difficulties in priority setting processes in the launch of a product or service. The assessment of the prioritization of these criteria is usually expressed in natural language, thus adding a great deal of uncertainty. Fuzzy linguistic models have proved to be an efficient tool for managing the intrinsic uncertainty of this type of information. This paper presents a linguistic multi-criteria decision-making model, able to reconcile the different requirements and viewpoints existing in the corporate sector when planning the launch of new products and services. The proposed model is based on the fuzzy 2-tuple linguistic model, aimed at managing linguistic data expressing different corporate criteria, without compromising accuracy in the calculation of said data. In order to illustrate this, a practical case study is presented, in which the model is applied for scheduling the launch prioritization of several new products and services by a telecommunications company, within the deadlines set in its strategic planning.The authors would like to acknowledge the financial support received from the European Regional Development Fund (ERDF) for the Research Projects TIN2016-75850-R, TIN2016-79484-R and TIN2013-40658-P

Multi-Criteria Decision Making in software development:a systematic literature review

Abstract. Multiple Criteria Decision Making is a formal approach to assist decision makers to select the best solutions among multiple alternatives by assessing criteria which are relatively precise but generally conflicting. The utilization of MCDM are quite popular and common in software development process. In this study, a systematic literature review which includes creating review protocol, selecting primary study, making classification schema, extracting data and other relevant steps was conducted. The objective of this study are making a summary about the state-of-the-art of MCDM in software development process and identifying the MCDM methods and MCDM problems in software development by systematically structuring and analyzing the literature on those issues. A total of 56 primary studies were identified after the review, and 33 types of MCDM methods were extracted from those primary studies. Among them, AHP was defined as the most frequent used MCDM methods in software development process by ranking the number of primary studies which applied it in their studies, and Pareto optimization was ranked in the second place. Meanwhile, 33 types of software development problems were identified. Components selection, design concepts selection and performance evaluation became the three most frequent occurred problems which need to be resolved by MCDM methods. Most of those MCDM problems were found in software design phase. There were many limitations to affect the quality of this study; however, the strictly-followed procedures of SLR and mass data from thousands of literature can still ensure the validity of this study, and this study is also able to provide the references when decision makers want to select the appropriate technique to cope with the MCDM problems

OWA-based aggregation operations in multi-expert MCDM model

This paper presents an analysis of multi-expert multi-criteria decision making (ME-MCDM) model based on the ordered weighted averaging (OWA) operators. Two methods of modeling the majority opinion are studied as to aggregate the experts' judgments, in which based on the induced OWA operators. Then, an overview of OWA with the inclusion of different degrees of importance is provided for aggregating the criteria. An alternative OWA operator with a new weighting method is proposed which termed as alternative OWAWA (AOWAWA) operator. Some extensions of ME-MCDM model with respect to two-stage aggregation processes are developed based on the classical and alternative schemes. A comparison of results of different decision schemes then is conducted. Moreover, with respect to the alternative scheme, a further comparison is given for different techniques in integrating the degrees of importance. A numerical example in the selection of investment strategy is used as to exemplify the model and for the analysis purpose

Multi-Criteria Decision Making in Complex Decision Environments

In the future, many decisions will either be fully automated or supported by autonomous system. Consequently, it is of high importance that we understand how to integrate human preferences correctly. This dissertation dives into the research field of multi-criteria decision making and investigates the satellite image acquisition scheduling problem and the unmanned aerial vehicle routing problem to further the research on a priori preference integration frameworks. The work will aid in the transition towards autonomous decision making in complex decision environments. A discussion on the future of pairwise and setwise preference articulation methods is also undertaken. "Simply put, a direct consequence of the improved decision-making methods is,that bad decisions more clearly will stand out as what they are - bad decisions.

IMPLEMENTASI MULTI CRITERIA DECISION MAKING (MCDM) PADA AGROINDUSTRI: SUATU TELAAH LITERATUR

Decision making process by decision maker in hard situation, limited time as well as uncertainty condition, is needed especially on agroindustry. The papers assessed an implementation of multi-criteria decision making (MCDM) method on agroindustrial decision making process. Several techniques in MCDM method has used by decision makers such as AHP, ANP, Vikor, TOPSIS, VIKOR, SAW, ELECTRE, PROMOTEE, MAUT, and MPE. The objectives of this research were to conduct literature review on an implementation of the techniques in MCDM on agroindustrial sectors and to determine a critically research topic to future works. The literature reviews were undertaken by 87 papers, technical report and handbooks which were related to the topic. Majority articles were downloaded through several scientific webs such as: DOAJ, Crossreef, Researchgate, Academia.edu, EBSCO, Google Scholar, Garuda-Ristek and Science Direct. The clusteritation based on logical framework, generic model and implementation to agroindustrial. At the end was discussed critical judgment on MCDM, particulary AHP and ANP. Keywords: agroindustrial, decision MCD

Multi-criteria decision methods to support the maintenance management of complex systems

[ES] Esta tesis doctoral propone el uso de métodos de toma de decisiones multi-criterio (MCDM, por sus iniciales en inglés) como herramienta estratégica para apoyar la gestión del mantenimiento de sistemas complejos. El desarrollo de esta tesis doctoral se enmarca dentro de un acuerdo de cotutela entre la Università degli Studi di Palermo (UNIPA) y la Universitat Politècnica de València (UPV), dentro de sus respectivos programas de doctorado en 'Ingeniería de Innovación Tecnológica' y 'Matemáticas'. Estos programas están estrechamente vinculados a través del tópico MCDM, ya que proporciona herramientas cruciales para gestionar el mantenimiento de sistemas complejos reales utilizando análisis matemáticos serios. El propósito de esta sinergia es tener en cuenta de forma sólida la incertidumbre al atribuir evaluaciones subjetivas, recopilar y sintetizar juicios atribuidos por varios responsables de la toma de decisiones, y tratar con conjuntos grandes de esos elementos. El tema principal del presente trabajo de doctorado es el gestionamiento de las actividades de mantenimiento para aumentar los niveles de innovación tecnológica y el rendimiento de los sistemas complejos. Cualquier sistema puede ser considerado objeto de estudio, incluidos los sistemas de producción y los de prestación de servicios, entre otros, mediante la evaluación de sus contextos reales. Esta tesis doctoral propone afrontar la gestión del mantenimiento a través del desarrollo de tres líneas principales de investigación estrechamente vinculadas. ¿ La primera es el núcleo, e ilustra la mayoría de los aspectos metodológicos de la tesis. Se refiere al uso de métodos MCDM para apoyar decisiones estratégicas de mantenimiento, y para hacer frente a la incertidumbre que afecta a los datos/evaluaciones, incluso cuando están involucrados varios responsables (expertos en mantenimiento) en la toma de decisiones. ¿ La segunda línea desarrolla análisis de fiabilidad para sistemas complejos reales (también en términos de fiabilidad humana) sobre cuya base se debe implementar cualquier actividad de mantenimiento. Estos análisis consideran la configuración de fiabilidad de los componentes del sistema en estudio y las características específicas del entorno operativo. ¿ La tercera línea de investigación aborda aspectos metodológicos importantes de la gestión de mantenimiento y enfatiza la necesidad de monitorizar el funcionamiento de las actividades de mantenimiento y de evaluar su efectividad utilizando indicadores adecuados. Se ha elaborado una amplia gama de casos de estudio del mundo real para evaluar la eficacia de los métodos MCDM en el mantenimiento y así probar la utilidad del enfoque propuesto.[CA] Aquesta tesi doctoral proposa l'ús de mètodes de presa de decisions multi-criteri (MCDM, per les seves inicials en anglès) com a eina estratègica per donar suport a la gestió del manteniment de sistemes complexos. El desenvolupament d'aquesta tesi doctoral s'emmarca dins d'un acord de cotutela entre la Università degli Studi di Palermo (UNIPA) i la Universitat Politècnica de València (UPV), dins dels seus respectius programes de doctorat en 'Enginyeria d'Innovació Tecnològica' i ' Matemàtiques '. Aquests programes estan estretament vinculats a través del tòpic MCDM, ja que proporciona eines crucials per gestionar el manteniment de sistemes complexos reals utilitzant anàlisis matemàtics profunds. El propòsit d'aquesta sinergia és tenir en compte de forma sòlida la incertesa en atribuir avaluacions subjectius, recopilar i sintetitzar judicis atribuïts per diversos responsables de la presa de decisions, i tractar amb conjunts grans d'aquests elements en els problemes plantejats. El tema principal del present treball de doctorat es la gestió de les activitats de manteniment per augmentar els nivells d'innovació tecnològica i el rendiment dels sistemes complexos. Qualsevol sistema pot ser considerat objecte d'estudi, inclosos els sistemes de producció i els de prestació de serveis, entre d'altres, mitjançant l'avaluació dels seus contextos reals. Aquesta tesi doctoral proposa afrontar la gestió del manteniment mitjançant el desenvolupament de tres línies principals d'investigació estretament vinculades. ¿ La primera és el nucli, i il·lustra la majoria dels aspectes metodològics de la tesi. Es refereix a l'ús de mètodes MCDM per donar suport a decisions estratègiques de manteniment, i per fer front a la incertesa que afecta les dades/avaluacions, fins i tot quan estan involucrats diversos responsables (experts en manteniment) en la presa de decisions. ¿ La segona línia desenvolupa anàlisis de fiabilitat per a sistemes complexos reals (també en termes de fiabilitat humana) sobre la qual base s'ha d'implementar qualsevol activitat de manteniment. Aquestes anàlisis consideren la configuració de fiabilitat dels components del sistema en estudi i les característiques específiques de l'entorn operatiu. ¿ La tercera línia d'investigació aborda aspectes metodològics importants de la gestió de manteniment i emfatitza la necessitat de monitoritzar el funcionament de les activitats de manteniment i d'avaluar la seva efectivitat utilitzant indicadors adequats. S'ha elaborat una àmplia gamma de casos d'estudi del món real per avaluar l'eficàcia dels mètodes MCDM en el manteniment i així provar la utilitat de l'enfocament proposat.[EN] This doctoral thesis proposes using multi-criteria decision making (MCDM) methods as a strategic tool to support maintenance management of complex systems. The development of this doctoral thesis is framed within a cotutelle (co-tutoring) agreement between the Università degli Studi di Palermo (UNIPA) and the Universitat Politècnica de València (UPV), within their respective programmes of doctorates in 'Technological Innovation Engineering' and 'Mathematics'. Regarding this thesis, these programmes are closely linked through the topic of MCDM, providing crucial tools to manage maintenance of real complex systems by applying in-depth mathematical analyses. The purpose of this connection is to robustly take into account uncertainty in attributing subjective evaluations, collecting and synthetizing judgments attributed by various decision makers, and dealing with large sets of elements characterising the faced issue. The main topic of the present doctoral work is the management of maintenance activities to increase the levels of technological innovation and performance of the analysed complex systems. All kinds of systems can be considered as objects of study, including production systems and service delivery systems, among others, by evaluating their real contexts. Thus, this doctoral thesis proposes facing maintenance management through the development of three tightly linked main research lines. ¿ The first is the core and illustrates most of the methodological aspects of the thesis. It refers to the use of MCDM methods for supporting strategic maintenance decisions, and dealing with uncertainty affecting data/evaluations even when several decision makers are involved (experts in maintenance). ¿ The second line develops reliability analyses for real complex systems (also in terms of human reliability analysis) on the basis of which any maintenance activity must be implemented. These analyses are approached by considering the reliability configuration of both the components belonging to the system under study and the specific features of the operational environment. ¿ The third research line focuses on important methodological aspects to support maintenance management, and emphasises the need to monitor the performance of maintenance activities and evaluate their effectiveness using suitable indicators. A wide range of real real-world case studies has been faced to evaluate the effectiveness of MCDM methods in maintenance and then prove the usefulness of the proposed approach.Carpitella, S. (2019). Multi-criteria decision methods to support the maintenance management of complex systems [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/11911