Acceptance criterias for mobile payment procedures

The availability of accepted mobile payment procedures is an important condition for business profit of mobile commerce supply in business-to-customer context. Firstly, general considerations lead to the assumption about acceptance of mobile payment and mobile payment procedures that the decision about acceptance or not-acceptance of a mobile payment procedure is almost only made by the customer. Secondly, it is examined which criteria would be the most important ones for the decision. The result of this article is the development of a bundle of acceptance criteria by which on the one hand any procedure can be classified, which is exemplarily shown, and on the other hand a requirement specification and preference structure of any user can be presented. The morphological box can be used both for customers and merchants. A customer can compare a mobile payment procedure with his own preferences in a structured way and the merchant has the option to do a comparison of the usefulness of different mobile payment procedures in accordance with his customers’ preferences.

Acceptance of Mobile Payment Procedures in Germany

The avaiability of wide accepted mobile payment procedures is an important condition for the business profit of mobile commerce offers in the B2C area. Based on a bundle of acceptance criterias an empirical analysis of customer sight on mobile payment procedures was executed at the end of 2002 by the authors. There were three primary objectives: to disclose reasons for using or refusal, to find out the relevance of different acceptance criterias as well as to indentify the importance of several acceptance criterias. Furthermore characteristic degrees of selceted criterias were evaluated and the potential users of payment procedures considered. The contribution presents basical results of the study and deviate first conclusions and managerial implications.

Akzeptanz mobiler Bezahlverfahren in Deutschland

The avaiability of wide accepted mobile payment procedures is an important condition for the business profit of mobile commerce offers in the B2C area. Based on a bundle of acceptance criterias an empirical analysis of customer sight on mobile payment procedures was executed at the end of 2002 by the authors. There were three primary objectives: to disclose reasons for using or refusal, to find out the relevance of different acceptance criterias as well as to indentify the importance of several acceptance criterias. Furthermore characteristic degrees of selceted criterias were evaluated and the potential users of payment procedures considered. The contribution presents basical results of the study and deviate first conclusions and managerial implications

Akzeptanzkriterien für mobile Bezahlverfahren

The availability of accepted mobile payment procedures is an important condition for business profit of mobile commerce supply in business-to-customer context. Firstly, general considerations lead to the assumption about acceptance of mobile payment and mobile payment procedures that the decision about acceptance or not-acceptance of a mobile payment procedure is almost only made by the customer. Secondly, it is examined which criteria would be the most important ones for the decision. The result of this article is the development of a bundle of acceptance criteria by which on the one hand any procedure can be classified, which is exemplarily shown, and on the other hand a requirement specification and preference structure of any user can be presented. The morphological box can be used both for customers and merchants. A customer can compare a mobile payment procedure with his own preferences in a structured way and the merchant has the option to do a comparison of the usefulness of different mobile payment procedures in accordance with his customers’ preferences

Akzeptanz mobiler Bezahlverfahren in Deutschland

The avaiability of wide accepted mobile payment procedures is an important condition for the business profit of mobile commerce offers in the B2C area. Based on a bundle of acceptance criterias an empirical analysis of customer sight on mobile payment procedures was executed at the end of 2002 by the authors. There were three primary objectives: to disclose reasons for using or refusal, to find out the relevance of different acceptance criterias as well as to indentify the importance of several acceptance criterias. Furthermore characteristic degrees of selceted criterias were evaluated and the potential users of payment procedures considered. The contribution presents basical results of the study and deviate first conclusions and managerial implications

Relative advantage of mobile payment procedures - Mobile Payment from the perspective of the diffusion theory

An important condition of business profit in mobile commerce offers in the B2C area is the availability of wide accepted mobile payment procedures. The contribution considers mobile payment on the perspective of diffusion theory and analyses which relative advantages could arise by using mobile payment procedures.

Charging of mobile services by mobile payment reference model

The purpose of the paper is to analyze mobile payments in the mobile commerce scenario. Therefore, we first classify the mobile payment in the mobile commerce scenario by explaining general offer models, charging concepts, and intermediaries. Second, we describe the mobile payment reference model, especially, the mobile payment reference organization model and different mobile payment standard types. Finally, we conclude our findings.

Security Issues in Mobile Payment from the Customer Viewpoint

The perception of mobile payment procedures’ security by the customer is one major factor for the market breakthrough of the according systems. In this paper we examine security issues in mobile payment from the viewpoint of customers. Based on theoretical research we analyze empirical data from the MP2 mobile payment study with 8295 respondents in order to develop a set of dimensions, categories and aspects. The results do have a scientific as well as a practical impact: They provide a basis for the selection of appropriate indicators for further empirical studies. Furthermore they can serve as a guideline for mobile payment service providers in order to prevent security concerns through appropriate design and communication of payment procedures and to convince customers of the security of their mobile procedures by meeting concerns in informative advertising.

An Analysis of the Mobile Payment Problem in Europe

Mobile payment is crucial for, but not limited to mobile commerce. But a role as an established payment system still seems to be a distant prospect for it. In this paper we examine the basic conditions to mobile payment with special regard to the European market. Based on this, we analyze the current deadlock on the mobile payment market in order to develop a set of requirements to an integrative solution in the form of a Universal Mobile Payment System (UMPS). Finally, applications and constrictions of the results are shown and an outlook on the future of mobile payment is given.

Security issues in mobile payment from the customer viewpoint

The perception of mobile payment procedures’ security by the customer is one major factor for the market breakthrough of the according systems. In this paper we examine security issues in mobile payment from the viewpoint of customers. Based on theoretical research we analyze empirical data from the MP2 mobile payment study with 8295 respondents in order to develop a set of dimensions, categories and aspects. The results do have a scientific as well as a practical impact: They provide a basis for the selection of appropriate indicators for further empirical studies. Furthermore they can serve as a guideline for mobile payment service providers in order to prevent security concerns through appropriate design and communication of payment procedures and to convince customers of the security of their mobile procedures by meeting concerns in informative advertising