Smartphone Augmented Reality Applications for Tourism

Invisible, attentive and adaptive technologies that provide tourists with relevant services and information anytime and anywhere may no longer be a vision from the future. The new display paradigm, stemming from the synergy of new mobile devices, context-awareness and AR, has the potential to enhance tourists’ experiences and make them exceptional. However, effective and usable design is still in its infancy. In this publication we present an overview of current smartphone AR applications outlining tourism-related domain-specific design challenges. This study is part of an ongoing research project aiming at developing a better understanding of the design space for smartphone context-aware AR applications for tourists

Ontology acquisition and exchange of evolutionary product-brokering agents

Agent-based electronic commerce (e-commerce) has been booming with the development of the Internet and agent technologies. However, little effort has been devoted to exploring the learning and evolving capabilities of software agents. This paper addresses issues of evolving software agents in e-commerce applications. An agent structure with evolution features is proposed with a focus on internal hierarchical knowledge. We argue that knowledge base of agents should be the cornerstone for their evolution capabilities, and agents can enhance their knowledge bases by exchanging knowledge with other agents. In this paper, product ontology is chosen as an instance of knowledge base. We propose a new approach to facilitate ontology exchange among e-commerce agents. The ontology exchange model and its formalities are elaborated. Product-brokering agents have been designed and implemented, which accomplish the ontology exchange process from request to integration

Critical Success Factors for Positive User Experience in Hotel Websites: Applying Herzberg's Two Factor Theory for User Experience Modeling

This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability have been identified through the initial literature review. Secondly, hotel websites were surveyed in terms of critical success factors identified through the literature review. Thirdly, Herzberg's motivation theory has been applied to the user rating and the critical success factors were categorized into two areas. Finally, the critical success factor matrix has been developed using the two main sets of data.Comment: Journal articl

Examining Trust in Information Technology Artifacts : The Effects of System Quality and Culture.

The topic of trust in information technology (IT) artifacts has piqued interest among researchers, but studies of this form of trust are not definitive regarding which factors contribute to it the most. Our study empirically tests a model of trust in IT artifacts that increases our understanding in two ways. First, it sets forth two previously unexamined system quality constructs-navigational structure and visual appeal. We found that both of these system quality constructs significantly predict the extent to which users place trust in mobile commerce technologies. Second, our study considers the effect of culture by comparing the trust of French and American potential users in m- commerce technologies. We found that not only does culture directly affect user trust in IT artifacts but it also moderates the extent to which navigational structure affects this form of trust. These findings show that system quality and culture significantly affect trust in the IT artifact and point to rich possibilities for future research in these areas.Commerce mobile; Systems use; System quality; Navigational structure; Mobile commerce; M-commerce portals;

Classification of information systems research revisited: A keyword analysis approach

A number of studies have previously been conducted on keyword analysis in order to provide a comprehensive scheme to classify information systems (IS) research. However, these studies appeared prior to 1994, and IS research has clearly developed substantially since then with the emergence of areas such as electronic commerce, electronic government, electronic health and numerous others. Furthermore, the majority of European IS outlets - such as the European Journal of Information Systems and Information Systems Journal - were founded in the early 1990s, and keywords from these journals were not included in any previous work. Given that a number of studies have raised the issue of differences in European and North American IS research topics and approaches, it is arguable that any such analysis must consider sources from both locations to provide a representative and balanced view of IS classification. Moreover, it has also been argued that there is a need for further work in order to create a comprehensive keyword classification scheme reflecting the current state of the art. Consequently, the aim of this paper is to present the results of a keyword analysis utilizing keywords appearing in major peer-reviewed IS publications after the year 1990 through to 2007. This aim is realized by means of the two following objectives: (1) collect all keywords appearing in 24 peer reviewed IS journals after 1990; and (2) identify keywords not included in the previous IS keyword classification scheme. This paper also describes further research required in order to place new keywords in appropriate IS research categories. The paper makes an incremental contribution toward a contemporary means of classifying IS research. This work is important and useful for researchers in understanding the area and evolution of the IS field and also has implications for improving information search and retrieval activities