Exploring the emergence of collaborative practices in globally distributed agile software development

This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University LondonAgile software development approaches have emerged as a response to perceived frustrations of more heavyweight plan-driven methods, and have now become well established within the information systems field. More recently, there has been a tremendous growth in applying agile methods in globally distributed settings. In light of this, there is a pressing need to understand how agile practices are adapted which were originally conceived for collocated settings, and now actually being used in globally distributed settings, taking into account the challenges posed by such contexts. The aim of this thesis is to contribute to this research gap, with a quest to better understand and unpack the “black-box” of how collaborative practices evolve within global agile settings. The value of this research lies in improving and advancing our understanding of the challenges the team members go through in adapting agile practices in global contexts. The research also explores how collaborative practices can support agility in globally distributed settings. In order to contribute to knowledge and increase conceptual clarity, there is a need to carry out in-depth and in-situ research within an organisational context. By taking a socio-technical perspective this study intends to extend our existing knowledge on how collaborative practices are evolving in real-time practice within globally distributed agile settings. The empirical evidence is drawn from a globally distributed team, operating in a global financial bank with offices based in London and Delhi. Interpretive research methods including semi-structured interviews and observations are used to understand team members’ experiences of developing collaborative practices in a globally distributed context. Although existing literature on agile software development acknowledges the intrinsic significance of collaboration for effective functioning of agile methods, current studies fail to demonstrate a situated practice perspective on how collaborative practices are adapted in globally distributed settings. This study enlists the analytical concepts of boundary objects and Pickering’s “mangle of practice” to better understand the process of how collaborative practices evolve in globally distributed agile teams. The resulting analysis provides us with a much more nuanced understanding of how interactions take place in developing collaborative practices in globally distributed contexts. The findings reveal that collaborative practices within such settings tend not to follow from pre-set expectations of how agile practices should work, but are temporally emergent. Team members have to revise collaborative practices through an ongoing process of mutual “tuning” within their situated contexts, in order to achieve a gradual state of interactive stability or a steadiness of practices. The results demonstrate how actors address the challenges in developing shared understandings to drive forward the joint software development process across global locations and move towards supporting agility within the projects. The thesis presents a pluralistic conceptual framework called the Collaborative Tuning Approach, which aids in gaining critical insights of issues related to adapting agile practices and also demonstrates how collaborative practices can act as enabler to achieving agility in such settings. The framework explains the challenges the team members face and how these are overcome when attempting to modify practices and indeed how these evolve through an ongoing state of flux and uncertainty leading to hybrid agile practices

Addressing challenges to teach traditional and agile project management in academia

In order to prepare students for a professional IT career, most universities attempt to provide a current educational curriculum in the Project Management (PM) area to their students. This is usually based on the most promising methodologies used by the software industry. As instructors, we need to balance traditional methodologies focused on proven project planning and control processes leveraging widely accepted methods and tools along with the newer agile methodologies. Such new frameworks emphasize that software delivery should be done in a flexible and iterative manner and with significant collaboration with product owners and customers. In our experience agile methodologies have witnessed an exponential growth in many diverse software organizations, and the various agile PM tools and techniques will continue to see an increase in adoption in the software development sector. Reflecting on these changes, there is a critical need to accommodate best practices and current methodologies in our courses that deliver Project Management content. In this paper we analyse two of the most widely used methodologies for traditional and agile software development – the widely used ISO/PMBOK standard provided by the Project Management Institute and the well-accepted Scrum framework. We discuss how to overcome curriculum challenges and deliver a quality undergraduate PM course for a Computer Science and Information systems curricula. Based on our teaching experience in Europe and North America, we present a comprehensive comparison of the two approaches. Our research covers the main concepts, processes, and roles associated with the two PM frameworks and recommended learning outcomes. The paper should be of value to instructors who are keen to see their computing students graduate with a sound understanding of current PM methodologies and who can deliver real-world software products.Accepted manuscrip

Towards the effective distribution of agile practice

The agile methods are quickly gaining notoriety amongst software engineers. Having been developed over the past decade, they now present a mature, lightweight alternative to the "classic" approaches to software engineering. Although agile methods have solved some of the problems of established software engineering practice, they have created some problems of their own. Most importantly, we can infer a, potentially problematic, requirement of collocation. In this research I intend to develop a system that will allow the effective distribution of agile practice, with a particular focus on the eXtreme Programming method. This paper discusses the motivation for this research and outlines the proposed research method and evaluation

How Do Real Options Concepts Fit in Agile Requirements Engineering?

Agile requirements engineering is driven by creating business value for the client and heavily involves the client in decision-making under uncertainty. Real option thinking seems to be suitable in supporting the client’s decision making process at inter-iteration time. This paper investigates the fit between real option thinking and agile requirements engineering. We first look into previously published experiences in the agile software engineering literature to identify (i) ‘experience clusters’ suggesting the ways in which real option concepts fit into the agile requirements process and (ii) ‘experience gaps’ and under-researched agile requirements decision-making topics which require further empirical studies. Furthermore, we conducted a cross-case study in eight agile development organizations and interviewed 11 practitioners about their decision-making process. The results suggest that options are almost always identified, reasoned about and acted upon. They are not expressed in quantitative terms, however, they are instead explicitly or implicitly taken\ud into account during the decision-making process at interiteration time

Enterprise Agility: Why Is Transformation so Hard?

Enterprise agility requires capabilities to transform, sense and seize new business opportunities more quickly than competitors. However, acquiring those capabilities, such as continuous delivery and scaling agility to product programmes, portfolios and business models, is challenging in many organisations. This paper introduces definitions of enterprise agility involving business management and cultural lenses for analysing large-scale agile transformation. The case organisation, in the higher education domain, leverages collaborative discovery sprints and an experimental programme to enable a bottom-up approach to transformation. Meanwhile the prevalence of bureaucracy and organisational silos are often contradictory to agile principles and values. The case study results identify transformation challenges based on observations from a five-month research period. Initial findings indicate that increased focus on organisational culture and leveraging of both bottom-up innovation and supportive top-down leadership activities, could enhance the likelihood of a successful transformation

AM-OER: An Agile Method for the Development of Open Educational Resources

Open Educational Resources have emerged as important elements of education in the contemporary society, promoting life-long and personalized learning that transcends social, eco- nomic and geographical barriers. To achieve the potential of OERs and bring impact on education, it is necessary to increase their development and supply. However, one of the current challenges is how to produce quality and relevant OERs to be reused and adapted to different contexts and learning situations. In this paper we proposed an agile method for the development of OERs – AM-OER, grounded on agile practices from Software Engineering. Learning Design practices from the OULDI project (UK Open University) are also embedded into the AM-OER aiming at improving quality and facilitating reuse and adaptation of OERs. In order to validate AM-OER, an experiment was conducted by applying it in the development of an OER on software testing. The results showed preliminary evidences on the applicability, effectiveness and ef ciency of the method in the development of OERs

Complementing Measurements and Real Options Concepts to Support Inter-iteration Decision-Making in Agile Projects

Agile software projects are characterized by iterative and incremental development, accommodation of changes and active customer participation. The process is driven by creating business value for the client, assuming that the client (i) is aware of it, and (ii) is capable to estimate the business value, associated with the separate features of the system to be implemented. This paper is focused on the complementary use of measurement techniques and concepts of real-option-analysis to assist clients in assessing and comparing alternative sets of requirements. Our overall objective is to provide systematic support to clients for the decision-making process on what to implement in each iteration. The design of our approach is justified by using empirical data, published earlier by other authors

Estimating, planning and managing Agile Web development projects under a value-based perspective

Context: The processes of estimating, planning and managing are crucial for software development projects, since the results must be related to several business strategies. The broad expansion of the Internet and the global and interconnected economy make Web development projects be often characterized by expressions like delivering as soon as possible, reducing time to market and adapting to undefined requirements. In this kind of environment, traditional methodologies based on predictive techniques sometimes do not offer very satisfactory results. The rise of Agile methodologies and practices has provided some useful tools that, combined with Web Engineering techniques, can help to establish a framework to estimate, manage and plan Web development projects. Objective: This paper presents a proposal for estimating, planning and managing Web projects, by combining some existing Agile techniques with Web Engineering principles, presenting them as an unified framework which uses the business value to guide the delivery of features. Method: The proposal is analyzed by means of a case study, including a real-life project, in order to obtain relevant conclusions. Results: The results achieved after using the framework in a development project are presented, including interesting results on project planning and estimation, as well as on team productivity throughout the project. Conclusion: It is concluded that the framework can be useful in order to better manage Web-based projects, through a continuous value-based estimation and management process.Ministerio de Economía y Competitividad TIN2013-46928-C3-3-

Co-creation for transdisciplinarity - Adoption of participatory design and agile project management in collaborative research processes

Aquest projecte doctoral explora mètodes de cocreació aplicats a la recerca transdisciplinària. En el context de la societat de la informació, la col·laboració en recerca ha crescut en popularitat entre els equips científics, sota molts enfocaments i formes. Entre aquests, la transdisciplinarietat representa un tipus específic d'activitat científica col·laborativa. La investigació transdisciplinària va més enllà de la col·laboració d'experts de diferents disciplines, ja que també pot involucrar no experts i comunitats no científiques per abordar de manera integral diferents qüestions i problemàtiques, com és el cas de la ciència ciutadana o la recerca acció. La transdisciplinarietat implica processos de recerca complexos i nous desafiaments, com la forma d'abordar la diversitat dels participants, especialment per planificar i gestionar projectes. Aquesta tesi, articulada al voltant d'un compendi de publicacions, explora fins a quin punt i en quina mesura les metodologies de cocreació poden contribuir a abordar aquests desafiaments, en diferents contextos i fases de la recerca transdisciplinària.Este proyecto de doctorado explora métodos de cocreación aplicados a la investigación transdisciplinaria. En el contexto de la sociedad de la información, la colaboración en investigación ha crecido en popularidad entre equipos científicos, bajo muchos enfoques y formas. Entre ellos, la transdisciplinariedad representa un tipo específico de actividad científica colaborativa. La investigación transdisciplinaria va más allá de la colaboración de expertos de diferentes disciplinas, ya que también puede involucrar a no expertos y comunidades no científicas para abordar de manera integral diferentes cuestiones y problemáticas, como en el caso de la ciencia ciudadana o la investigación acción. La transdisciplinariedad implica procesos de investigación complejos y nuevos desafíos, como la forma de abordar la diversidad de los participantes, especialmente para planificar y gestionar proyectos. Esta tesis explora hasta qué punto y en qué medida las metodologías de cocreación pueden contribuir a abordar estos desafíos, en diferentes contextos y fases de la investigación transdisciplinaria.Collaborative research in the network society has taken on a number of approaches and forms and has grown in popularity among scientific teams. One specific example of this is transdisciplinary research, which not only depends on the collaboration of experts from different disciplines, but also turns to non-experts and non-scientific communities of stakeholders in order to holistically address a range of different problems and issues, as is the case with citizen science and action research. Transdisciplinarity encompasses complex research processes and faces new challenges, such as how to deal with participant diversity, especially in terms of project planning and management. This doctoral thesis, founded upon a compendium of previous research, explores if and to what extent co-creation methodologies can aid in overcoming these challenges in different contexts and phases of transdisciplinary research