Evolutionary Service Composition and Personalization Ecosystem for Elderly Care

Current demographic trends suggest that people are living longer, while the ageing process entails many necessities, calling for care services tailored to the individual senior’s needs and life style. Personalized provision of care services usually involves a number of stakeholders, including relatives, friends, caregivers, professional assistance organizations, enterprises, and other support entities. Traditional Information and Communication Technology based care and assistance services for the elderly have been mainly focused on the development of isolated and generic services, considering a single service provider, and excessively featuring a techno-centric approach. In contrast, advances on collaborative networks for elderly care suggest the integration of services from multiple providers, encouraging collaboration as a way to provide better personalized services. This approach requires a support system to manage the personalization process and allow ranking the {service, provider} pairs. An additional issue is the problem of service evolution, as individual’s care needs are not static over time. Consequently, the care services need to evolve accordingly to keep the elderly’s requirements satisfied. In accordance with these requirements, an Elderly Care Ecosystem (ECE) framework, a Service Composition and Personalization Environment (SCoPE), and a Service Evolution Environment (SEvol) are proposed. The ECE framework provides the context for the personalization and evolution methods. The SCoPE method is based on the match between the customer´s profile and the available {service, provider} pairs to identify suitable services and corresponding providers to attend the needs. SEvol is a method to build an adaptive and evolutionary system based on the MAPE-K methodology supporting the solution evolution to cope with the elderly's new life stages. To demonstrate the feasibility, utility and applicability of SCoPE and SEvol, a number of methods and algorithms are presented, and illustrative scenarios are introduced in which {service, provider} pairs are ranked based on a multidimensional assessment method. Composition strategies are based on customer’s profile and requirements, and the evolutionary solution is determined considering customer’s inputs and evolution plans. For the ECE evaluation process the following steps are adopted: (i) feature selection and software prototype development; (ii) detailing the ECE framework validation based on applicability and utility parameters; (iii) development of a case study illustrating a typical scenario involving an elderly and her care needs; and (iv) performing a survey based on a modified version of the technology acceptance model (TAM), considering three contexts: Technological, Organizational and Collaborative environment

Proactive services ecosystem framework

Dissertation presented to obtain the degree of Doctor in Electrical and Computer Engineering, specialization on Collaborative Enterprise NetworksCollaborative-Networks (CN) have experienced a fast evolution in the last two decades. The collaboration among independent entities or professionals supported by Information and Communication Technology (ICT) has attracted the research community to establish the conceptual basis for this scientific discipline. Service Orientation has been one of the key selected paradigms for that conceptual basis. Nevertheless, the service concept itself does not have a common understanding in the Business and ICT worlds. In the former, client satisfaction, resources management and business process models are some example concerns, whilst the later deals with interoperability, remote function calling or communication protocols. If for example an enterprise provides some service, it may hire specialists to wrap such service into web-services, expecting to reach worldwide potential new clients. In fact, nowadays Web Services and Service Oriented Architectures (SOA) are the technological elements most commonly used. However, these are passive elements in the sense they do not perform any action towards pursuing business interests, which constitute a limiting factor from a business perspective. Another approach for the above mentioned enterprise is to follow the Multi-Agent Systems (MAS) approach, as the pro-activity is a keyword in such contexts. Nevertheless, as MAS approaches are not so commonly used and not so robust yet, the worldwide potential set of new clients is reduced; which also constitutes an inhibitor factor from the business perspective. This dissertation proposes a Pro-Active Services Ecosystem Framework, gathering inspiration from both the SOA and MAS research areas, trying to bridge the business and ICT worlds through the base concepts for the creation of a Services’ Ecosystem where business services are represented in a pro-active manner towards pursuing business interests, like finding collaboration opportunities or improving the chances each CN member has to see its services selected among competitors, for example. This work also includes a prototype system applied / validated in the area of a Professional Virtual Community of Senior Professionals

Social Entrepreneurship-innovative solutions' provider to the challenging of an aging population: The case of Romanian retirees

As an emerging field of practice and investigation Social Entrepreneurship (SE) provides many opportunities and challenges. This paper is exploring specific insights of the concept, including its fine borders with two other related terms: social economy and social enterprise. It also outlines steps forward in the process of enhancing SE eco-systems at both E.U. and national levels in order to provide transformational and innovative solutions to complex issues, like that of a fast growing ageing population, having strong social, economic and political implications. As a highly vulnerable social group, Romanian Retirees are the focus of the paper authors' experimental pilot model for social innovation and change ? Senior Active Platform (S.A.P.), that can lead to their improved economic and social inclusion. Based on in depth desk research and an exploratory survey, main coordinates (mission, objectives, main stakeholders' benefits, business model etc.) of S.A.P. are identified and set up. Further needed pieces of research are outlined in order to refine the model and transform it into a replicable one in countries with similar background

Envisioning Digital Europe 2030: Scenarios for ICT in Future Governance and Policy Modelling

The report Envisioning Digital Europe 2030 is the result of research conducted by the Information Society Unit of IPTS as part of the CROSSROAD Project - A Participative Roadmap on ICT research on Electronic Governance and Policy Modelling (www.crossroad-eu.net ). After outlining the purpose and scope of the report and the methodological approach followed, the report presents the results of a systematic analysis of societal, policy and research trends in the governance and policy modelling domain in Europe. These analyses are considered central for understanding and roadmapping future research on ICT for governance and policy modelling. The study further illustrates the scenario design framework, analysing current and future challenges in ICT for governance and policy modelling, and identifying the key impact dimensions to be considered. It then presents the scenarios developed at the horizon 2030, including the illustrative storyboards representative of each scenario and the prospective opportunities and risks identified for each of them. The scenarios developed are internally consistent views of what the European governance and policy making system could have become by 2030 and of what the resulting implications for citizens, business and public services would be. Finally, the report draws conclusions and presents the proposed shared vision for Digital Europe 2030, offering also a summary of the main elements to be considered as an input for the future development of the research roadmap on ICT for governance and policy modelling.JRC.DDG.J.4-Information Societ

How to Support Decision Making of Local Government in Prioritising Policy Menu Responding to Citizens’ Views: An Exploratory Study of Text Mining Approach to Attain Cognitive Map Based on Citizen Survey Data

It has been on the political agenda for the local governments how to satisfy their citizens to enhance their commitment and contribution to the communities. Especially in this ageing population era with tight fiscal conditions, it is essential for the government to know the prioritised policy menu in realising citizen satisfaction. This study aims to explore an applicable system based on citizen survey result. In our study, following literature review, we conducted focus group discussions to explore citizens’ willingness to participate in local policy design, which leads us to be convinced that some activated citizens are supportive to the local governmental policy decision. Based on this qualitative result, we tried to make a cognitive map which indicated which policy fields are prioritised by citizens. Throughout this procedure, we validate the feasible practice to support local governmental decision making based on the result of citizen survey