Major Indian ICT firms and their approaches towards achieving quality

Of the three basic theories of innovation: the entrepreneur theory, the technology-economics theory and the strategic theory, the third one seems to be highly appropriate for the analysis of recent growth of the information and communication technology (ICT) industry in many developing countries including India. The central measure for achieving quality by the various major Indian ICT firms is widely agreed to have been the adoption of Six Sigma Methodology and various other approaches like Total Quality Management (TQM), Supply Chain Management (SCM), Customer Relationship Management (CRM), etc. It is apparent that the main objective of the firms chosen has been to increase the pace of innovation activities, irrespective of their different areas of product specialisation. Its success also depends largely on the overall improvement in infrastructure, besides active market interaction. To enable both the above, a brief highlight on the establishment of interaction and learning sites (ILSs) in every regional State in India comes to the foreground. The chapter concludes with a mention of the elements observed to be missing among the firms under consideration, and, thereby, delineating the scope for their further improvement.

Higher CMM levels attained by QA certified software developers

[Abstract]: This paper addresses the question: is higher capability maturity associated with adoption of Quality Assurance (QA) certification? To assess the extent of adoption of third-party QA certification by Australian software developers, a survey of 1,000 software developers was recently conducted. The questionnaire also included an assessment of their capability maturity based on the capability maturity model (CMM). Cynics who criticise the value of QA certification may be surprised by the strong association found between adoption of QA certification and capability maturity

Atmospheric pressure glow discharge for CO2 conversion : model-based exploration of the optimum reactor configuration

We investigate the performance of an atmospheric pressure glow discharge (APGD) reactor for CO2 conversion in three different configurations, through experiments and simulations. The first (basic) configuration utilizes the well-known pin-to-plate design, which offers a limited conversion. The second configuration improves the reactor performance by employing a vortex-flow generator. The third, "confined" configuration is a complete redesign of the reactor, which encloses the discharge in a limited volume, significantly surpassing the conversion rate of the other two designs. The plasma properties are investigated using an advanced plasma model

Targeting Industries, Training Workers and Improving Opportunities: The Final Report from the Sectoral Employment Initiative

Over the past 30 years, American workers have faced daunting challenges, including declines in real wages and dwindling upward mobility. Paths to advance within companies have deteriorated, leaving many low-skilled workers "stuck" indefinitely in low-wage jobs -- and swelling the ranks of the working poor. As opportunities for less-educated workers to access well-paying jobs grow scarce, it is clear that our nation requires new approaches to workforce development.In a departure from traditional strategies, some workforce organizations have begun to implement services and activities that focus on the needs of specific industry sectors. By identifying local sectors that lack workers -- which might range from health care to manufacturing to construction -- these organizations can help low-income workers acquire the specific skills they need to fill available positions. To explore the potential of this approach, P/PV launched the Sectoral Employment Initiative (SEI) in 1998, with support from the Charles Stewart Mott Foundation. This final report relies on data gathered during interviews with staff members at the SEI organizations and other key players in the targeted sectors, site visits, reviews of program documentation, and baseline and follow-up interviews with program participants focusing on a range of outcomes, including employment, earnings, education, housing and household income. The report presents key findings and explores some of the challenges sectoral programs encountered

Software Reuse in Agile Development Organizations - A Conceptual Management Tool

The reuse of knowledge is considered a major factor for increasing productivity and quality. In the software industry knowledge is embodied in software assets such as code components, functional designs and test cases. This kind of knowledge reuse is also referred to as software reuse. Although the benefits can be substantial, software reuse has never reached its full potential. Organizations are not aware of the different levels of reuse or do not know how to address reuse issues. This paper proposes a conceptual management tool for supporting software reuse. Furthermore the paper presents the findings of the application of the management tool in an agile development organization

A DISCUSSION ON ASSURING SOFTWARE QUALITY IN SMALL AND MEDIUM SOFTWARE ENTERPRISES: AN EMPIRICAL INVESTIGATION

Under the studies of general core activities including software inspection, review and testing to achieve quality objectives in small-medium size enterprises (SMEs), the paper presents a contemporary view of such companies against quality measures. The results from a local empirical investigation of quality standards in the Turkish software industry are reported.Around 150 software companies have been approached from which 17 detailed feedback inform that in order to ensure software quality, standards including internationally recognized International Standards Organization (ISO) and Capability Maturity Model Integration (CMMI) are given credit. However the substantial workload and resources required to obtain them are also reported as serious; downscaled frameworks of such large models proposed in the literature are not well known by the SMEs either. The paper also discusses "work around" that bypasses such standards to ease delivery of products while keeping certificates as labels just to acquire new jobs for the business

Towards a business-IT alignment maturity model for collaborative networked organizations

Aligning business and IT in networked organizations is a complex endeavor because in such settings, business-IT alignment is driven by economic processes instead of by centralized decision-making processes. In order to facilitate managing business-IT alignment in networked organizations, we need a maturity model that allows collaborating organizations to assess the current state of alignment and take appropriate action to improve it where needed. In this paper we propose the first version of such a model, which we derive from various alignment models and theories

Spiritual Well-Being, Self-Esteem and Intimacy Among Couples Using Natural Family Planning

Making decisions about achieving and avoiding pregnancy and the methods used to attain those ends are some of the most central decisions during a couple\u27s reproductive life. Health professionals (especially professional nurses) are often consulted to aid couples in their reproductive decisions and provide couples with choices of reproductive control. Information provided on family planning choices, however, is often limited and usually involves issues of effectiveness to avoid pregnancy, convenience, health risks, and life-style preferences.1,2 Little information is provided on how family planning methods compare on psychological, spiritual, and social well-being variables. One method of family planning that needs further study on these variables is Natural Family Planning (NFP). The purpose of this study was to describe how NFP influenced the intimacy, self-esteem, and the spiritual well-being of couples who used NFP to avoid pregnancy for at least a one year period. A secondary purpose was to describe and compare the intimacy, self-esteem and spiritual well-being of couples who stopped using NFP and who have used contraception for at least a year

Policy and Practice Brief: Self-Employment and the Benefits Planning Process; Part II — The Case of Brenda Smith

This brief explores the case of Brenda, a SSI recipient, who is interested in working toward a goal of self-employment. This case study explores the application of policies and procedures reviewed in Policy and Practice Brief #17 as they apply to Brenda