Working Effectively with People who are Blind or Visually Impaired

This brochure on peoples who are blind or visually impaired and The Americans with Disabilities Act (ADA) is one of a series on human resources practices and workplace accommodations for persons with disabilities edited by Susanne M. Bruyère, Ph.D., CRC, SPHR, Director, Program on Employment and Disability, School of Industrial and Labor Relations – Extension Division, Cornell University

Vulnerable Users’ Perceptions of Transport Technologies

As the global population continues to grow, age and urbanize, it is vital to provide accessible transport so that neither ageing nor disability constitute barriers to social inclusion. While technology can enhance urban access, there is a need to study the ways by which transport technologies - real-time information, pedestrian navigation, surveillance, and road pricing - could be more effectively adopted by users. The reason for this is that some people, and particularly vulnerable populations, are still likely to reluctantly use (or even avoid using) technologies perceived as 'unknown' and 'complicated'. Based on evidence from British and Swedish case studies on older people's perceptions of the aforementioned transport technologies, as well as on a Swedish case study of visually impaired people's perceptions, this article makes the case that technology is only one tool in a complex socio-technical system, and one which brings challenges. The authors also suggest that although vulnerable populations are not homogeneous when expressing attitudes towards transport technologies, their assessment criteria tend to be 'pro-social' as they usually consider that the societal benefits outweigh the personal benefits. Emphasising aspects linked to the technologies' pro-social potential or relevance to the individual user could increase acceptance

Extent Of Service: Minnesota Libraries Disability Services And Quality Of Websites: Assessing Public & Academic Libraries

This article addresses the availability of software/hardware and other sources for all persons with disabilities in Minnesota libraries, and also the navigability of websites of these libraries for those who are visually impaired. Many electronic resources are prohibitively difficult or impossible for the Blind to access. On a practical level, the article surveys and evaluates what is available and what works for people with disabilities at present. I surveyed all Academic Libraries and Public Library Systems in Minnesota as to their disability services, and evaluated the accessibility of library websites through the help of people with visual disabilities. The websites chosen were those of public Academic Libraries/Learning Resource Centers, and those of Public Libraries or Library Systems. To evaluate Minnesota library web sites, I was able to recruit 5 volunteers, and using their personal screen readers (JAWS 4. 0 or later), evaluated 20 Public Library and 40 public Academic Library web sites. Existing legislation concerning persons with disabilities is overviewed as well as issues and concerns that arose during the course of my writing and surveying. The work provides timely information and raises questions for further research

A pathway to independence : wayfinding systems which adapt to a visually impaired person's context

Despite an increased amount of technologies and systems designed to address the navigational requirements of the visually impaired community of approximately 7.4 million in Europe, current research has failed to sufficiently address the human issues associated to their design and use. As more types of sensing technologies are developed to facilitate visually impaired travellers for different navigational purposes (local vs. distant and indoor vs. outdoor), an effective process of synchronisation is required. This synchronisation is represented through context-aware computing, which allows contextual information to not just be sensed (like most current wayfinding systems), but also adapted, discovered and augmented. In this paper, three user studies concerning the suitability of different types of navigational information for visually impaired and sighted people are described. For such systems to be effective, human cognitive maps, models and intentions need to be the focus of further research, in order to provide information that is tailored to a user's task, situation or environment. Methodologies aimed at establishing these issues need to be demonstrated through a multidisciplinary framework

Can new laws make public services better? Reflections on diversity legislation for libraries

This paper argues that government-led social legislation inspired by Victorian ideals of paternalistic law-making is still an appropriate way of intervening to promote citizenship and equity in the information society of the twenty first century. However, to do so effectively is more complex than traditional models suggest and needs ongoing and energetic participation from the LIS profession to ensure good laws are put on to the statute book

Tactile graphical display for the visually impaired information technology applications

This paper presents an interactive tactile graphical display, for the visually impaired information technology access applications. The display consists of a matrix of dots. Each dot is an electro rheological micro actuator. The actuator design and development process is presented in this paper. Prototype size 124x4 dots was manufactured. An advanced software tools and embedded system based on voltage matrix manipulation has been developed, to provide the display near real time control. The experimental tests carried out into the developed prototype showed that each actuator of the matrix was able to provide a vertical movement of 0.7 mm and vertical holding force of 100 to 200 mN. The stroke and dynamic response tests showed the practicability of the developed tactile display, for the visually impaired information technology applications