Explicating Consumer Adoption Of Wearable Technologies: A Case Of Smartwatches From The Asean Perspective

This research aims to determine the key antecedent factors in consumers\u27 adoption of and their intention to recommend smartwatch wearable technology. The proposed research model combines the current technology acceptance and innovation diffusion theories with perceived aesthetic and perceived privacy risk to explain individuals\u27 smartwatch adoption and subsequent recommendation to other people. Based on a sample of 299 completed individual online surveys, the research employed partial least squares (a variance-based analysis method) for the model and hypotheses testing. The results showed some similarities as well as differences from the previous literature. The study found that performance expectancy, habit, and perceived aesthetic were the main predictors of smartwatch adoption. Compatibility was the antecedent factor of performance expectancy, and innovativeness directly influenced user adoption and effort expectancy. Consequently, user smartwatch adoption usually led to recommendation

WILL YOU CARRY THAT WATCH? INVESTIGATING FACTORS THAT AFFECT CONTINUANCE INTENTION OF SMARTWATCHES

The interest in wearable technologies, especially smartwatches rise day by day parallel with technological developments and an increasing need to monitor health. In line with those developments, this study aims to investigate the role of perceived ease of use, perceived usefulness, user satisfaction, healthology in explaining smartwatch continuance intention. In addition, this study investigates the relationships between perceived ease of use, perceived usefulness, healthology and user satisfaction. Questionnaire method was used to gather data from actual smartwatch consumers in Turkey and the data analyzed by utilizing structural equation modeling. Findings demonstrate that the most powerful variable to explain smartwatch continuance intention is perceived usefulness, whereas perceived ease of use contributes to user satisfaction the most. Also, healthology is positively related to both user satisfaction and continuance intention. The results also highlight the importance of continuance intention to increase intention to recommend smartwatches to other people

Tracking Fitness or Sickness - Combining Technology Acceptance and Privacy Research to Investigate the Actual Adoption of Fitness Trackers

Personal data is often collected, processed and utilized without the knowledge of the information system’s user. With regard to the enormous value of personalized data for companies as well as consumers’ tendency to unreflectively disclose their data, privacy concerns have been an essential topic for researchers since the mid-1990s. However, established research models of wearable IS-technologies are inadequate to comprehensively investigate the issue of privacy and its effects on acceptance variables. Therefore, the following study aims to empirically validate a research model which considers privacy concerns as a central construct in predicting the actual usage of fitness trackers. The results of our investigation underline the vital role of privacy concerns for the acceptance of fitness trackers and imply that the current providers’ advertising is insufficient in meeting the consumers’ needs

Acceptance of Wearable Technology: A Meta-Analysis

Knowing what factors drive wearable technology adoption can help companies succeed in the competitive market of wearables. In this study, we conduct a meta-analysis on the relationships of technology acceptance of wearable technology based on the extant corpus (142 effect sizes from 44 samples collected in 11 countries). The results confirm the basic expectation that the core constructs of technology acceptance models as well as reveal that perceived enjoyment and usefulness are the most important to the adoption of wearables. However, more interestingly, a granular analysis of moderating effects shows that cultural factors including uncertainty avoidance, future orientation and humane orientation can significantly moderate the relationships between different determinants and wearable adoption. In addition, compared with other types of smart wearables, the users of smartwatches would place more weight on perceived self-expressiveness. These findings offer insights for future wearables-related research and also have practical implications for designing and developing successful wearable products

Using smartwatches for fitness and health monitoring: The UTAUT2 combined with threat appraisal as moderators

Recent advancements in smartwatch technology have led to several applications in continuous fitness and health monitoring. Considering the benefits of smartwatches, their low level of usage for fitness and health monitoring purposes, and the limited understanding of determinants of their usage, this study advances the body of knowledge by developing an innovative and comprehensive research model that integrates the extended unified theory of acceptance and use of technology (UTAUT2) with perceived vulnerability and perceived severity as moderators. The model was tested using partial least squares (PLS), in a quantitative study with data from 271 respondents from Malaysia. The results showed that performance expectancy, effort expectancy, facilitating conditions and hedonic motivation have positive impacts on behavioural intentions towards using smartwatches for health and fitness monitoring. Perceived vulnerability moderates positively the impacts of effort expectancy. Perceived abstract severity moderates positively the impacts of social influence and negatively the influence of hedonic motivation. The findings provide useful insights for smartwatch technology developers, marketers and managers in developing more effective devices and strategies and consequently promoting smartwatches as health monitoring devices. These outcomes extend the UTAUT2 and provide new insights into drivers of the use of smartwatches for fitness and health monitoring

The use of fitness centre apps and its relation to customer satisfaction: A UTAUT2 perspective

Purpose The purpose of this paper is to analyse the intention of using fitness app made available by the fitness centre to its members and their relationship with overall customer satisfaction. Design/methodology/approach The present study uses the extended unified theory of acceptance and use of technology (UTAUT2) as the base model. All the hypothesised relationships were tested through partial least square structural equation modelling (PLS-SEM), in a quantitative study with data from 1,676 fitness consumers from Portugal. Findings The results support the ability of UTAUT2 in predicting the customer´s intention to use the fitness app. Performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation and habit have a positive impact on behavioural intentions to use the fitness app. Performance expectancy and habit have the strongest relationships. Behavioural intentions are positively related both to the usage behaviour of the fitness app and to overall customer satisfaction. Practical implications The results of this study present a strong contribution for fitness centre managers, since it highlights the importance of using these apps as a way to increase customer satisfaction, increasing retention levels. Originality/value This study is paramount as regards to examine the behavioural intention to use the fitness apps that the fitness centres make available to their members using UTAUT2 model

Examining consumers’ adoption of wearable healthcare technology: The role of health attributes

With the advancement of information technology, wearable healthcare technology has emerged as one of the promising technologies to improve the wellbeing of individuals. However, the adoption of wearable healthcare technology has lagged when compared to other well-established durable technology products, such as smartphones and tablets, because of the inadequate knowledge of the antecedents of adoption intention. The aim of this paper is to address an identified gap in the literature by empirically testing a theoretical model for examining the impact of consumers’ health beliefs, health information accuracy, and the privacy protection of wearable healthcare technology on perceived usefulness. Importantly, this study also examines the influences of perceived usefulness, consumer innovativeness, and reference group influence on the adoption intention of wearable healthcare technology. The model seeks to enhance understanding of the influential factors in adopting wearable healthcare technology. Finally, suggestions for future research for the empirical investigation of the model are provided

Understanding security risks and users perception towards adopting wearable Internet of Medical Things

This thesis examines users’ perception of trust within the context of security and privacy of Wearable Internet of Medical Things (WIoMT). WIoMT is a collective term for all medical devices connected to internet to facilitate collection and sharing of health-related data such as blood pressure, heart rate, oxygen level and more. Common wearable devices include smart watches and fitness bands. WIoMT, a phenomenon due to Internet of Things (IoT) has become prevalent in managing the day-to-day activities and health of individuals. This increased growth and adoption poses severe security and privacy concerns. Similar to IoT, there is a need to analyse WIoMT security risks as they are used by individuals and organisations on regular basis, risking personal and confidential information. Additionally, for better implementation, performance, adoption, and secured wearable medical devices, it is crucial to observe users’ perception. Users’ perspectives towards trust are critical for adopting WIoMT. This research aimed to understand users’ perception of trust in the adoption of WIoMT, while also exploring the security risks associated with adopting wearable IoMT. Employing a quantitative method approach, 189 participants from Western Sydney University completed an online survey. The results of the study and research model indicated more than half of the variance (R2 = 0.553) in the Intention to Use WIoMT devices, which was determined by the significant predictors (95% Confidence Interval; p < 0.05), Perceived Usefulness, Perceived Ease of Use and Perceived Security and Privacy. Among these two, the domain Perceived Security and Privacy was found to have significant outcomes. Hence, this study reinforced that a WIoMT user intends to use the device only if he/she trusts the device; trust here has been defined in terms of its usefulness, easy to use and security and privacy features. This finding will be a steppingstone for equipment vendors and manufacturers to have a good grasp on the health industry, since the proper utilisation of WIoMT devices results in the effective and efficient management of health and wellbeing of users. The expected outcome from this research also aims to identify how users’ security and perception matters while adopting WIoMT, which in future can benefit security professionals to examine trust factors when implementing new and advanced WIoMT devices. Moreover, the expected result will help consumers as well as different healthcare industry to create a device which can be easily adopted and used securely by consumers

Acceptance of Commercially Available Wearable Activity Trackers Among Adults Aged Over 50 and With Chronic Illness: A Mixed-Methods Evaluation

Please cite as: Mercer K, Giangregorio L, Schneider E, Chilana P, Li M, Grindrod K Acceptance of Commercially Available Wearable Activity Trackers Among Adults Aged Over 50 and With Chronic Illness: A Mixed-Methods Evaluation JMIR Mhealth Uhealth 2016;4(1):e7 DOI: 10.2196/mhealth.4225 PMID: 26818775 PMCID: 4749845Background: Physical inactivity and sedentary behavior increase the risk of chronic illness and death. The newest generation of “wearable” activity trackers offers potential as a multifaceted intervention to help people become more active. Objective: To examine the usability and usefulness of wearable activity trackers for older adults living with chronic illness. Methods: We recruited a purposive sample of 32 participants over the age of 50, who had been previously diagnosed with a chronic illness, including vascular disease, diabetes, arthritis, and osteoporosis. Participants were between 52 and 84 years of age (mean 64); among the study participants, 23 (72%) were women and the mean body mass index was 31 kg/m2 . Participants tested 5 trackers, including a simple pedometer (Sportline or Mio) followed by 4 wearable activity trackers (Fitbit Zip, Misfit Shine, Jawbone Up 24, and Withings Pulse) in random order. Selected devices represented the range of wearable products and features available on the Canadian market in 2014. Participants wore each device for at least 3 days and evaluated it using a questionnaire developed from the Technology Acceptance Model. We used focus groups to explore participant experiences and a thematic analysis approach to data collection and analysis. Results: Our study resulted in 4 themes: (1) adoption within a comfort zone; (2) self-awareness and goal setting; (3) purposes of data tracking; and (4) future of wearable activity trackers as health care devices. Prior to enrolling, few participants were aware of wearable activity trackers. Most also had been asked by a physician to exercise more and cited this as a motivation for testing the devices. None of the participants planned to purchase the simple pedometer after the study, citing poor accuracy and data loss, whereas 73% (N=32) planned to purchase a wearable activity tracker. Preferences varied but 50% felt they would buy a Fitbit and 42% felt they would buy a Misfit, Jawbone, or Withings. The simple pedometer had a mean acceptance score of 56/95 compared with 63 for the Withings, 65 for the Misfit and Jawbone, and 68 for the Fitbit. To improve usability, older users may benefit from devices that have better compatibility with personal computers or less-expensive Android mobile phones and tablets, and have comprehensive paper-based user manuals and apps that interpret user data. Conclusions: For older adults living with chronic illness, wearable activity trackers are perceived as useful and acceptable. New users may need support to both set up the device and learn how to interpret their data

Introducing an Integrated Model of Adults’ Wearable Activity Tracker Use and Obesity Information–Seeking Behaviors From a National Quota Sample Survey

Background: Research from multiple perspectives to investigate adults’ use of wearable activity-tracking devices is limited. We offer a multiperspective model and provide empirical evidence of what leads to frequent usage of wearable health technologies from a large, nationally representative survey sample. Objective: This study aims to explore factors affecting the use of wearable activity-tracking devices among health consumers from the perspectives of individual health beliefs (perceived severity, perceived susceptibility, perceived benefits, and self-efficacy) and information-seeking behaviors. Methods: Our Integrated Model of Wearable Activity Tracker (IMWAT) use and proposed hypotheses were validated and tested with data collected from a telephone survey with a national quota sample. The data were analyzed using a variety of statistical techniques, including structural equation analysis. Results: The sample comprised 2006 participants. Our results showed that the perceived benefits of physical activity, perceived susceptibility, and self-efficacy toward obesity were significant predictors of information-seeking behaviors, which, in turn, mediated their effects on the use of wearable activity trackers. Perceptions of obesity severity directly promoted wearable device usage. Conclusions: This study provided a new and powerful theoretical model that combined the health beliefs and information-seeking behaviors behind the use of wearable activity trackers in the adult population. The findings provide meaningful implications for developers and designers of wearable health technology products and will assist health informatics practitioners and obesity prevention communicators