Joint Modeling of Content and Discourse Relations in Dialogues

We present a joint modeling approach to identify salient discussion points in spoken meetings as well as to label the discourse relations between speaker turns. A variation of our model is also discussed when discourse relations are treated as latent variables. Experimental results on two popular meeting corpora show that our joint model can outperform state-of-the-art approaches for both phrase-based content selection and discourse relation prediction tasks. We also evaluate our model on predicting the consistency among team members' understanding of their group decisions. Classifiers trained with features constructed from our model achieve significant better predictive performance than the state-of-the-art.Comment: Accepted by ACL 2017. 11 page

SAMSum Corpus: A Human-annotated Dialogue Dataset for Abstractive Summarization

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a corpus of news articles. We show that model-generated summaries of dialogues achieve higher ROUGE scores than the model-generated summaries of news -- in contrast with human evaluators' judgement. This suggests that a challenging task of abstractive dialogue summarization requires dedicated models and non-standard quality measures. To our knowledge, our study is the first attempt to introduce a high-quality chat-dialogues corpus, manually annotated with abstractive summarizations, which can be used by the research community for further studies.Comment: Attachment contains the described dataset archived in 7z format. Please see the attached readme and licence. Update of the previous version: changed formats of train/val/test files in corpus.7

Unsupervised Summarization for Chat Logs with Topic-Oriented Ranking and Context-Aware Auto-Encoders

Automatic chat summarization can help people quickly grasp important information from numerous chat messages. Unlike conventional documents, chat logs usually have fragmented and evolving topics. In addition, these logs contain a quantity of elliptical and interrogative sentences, which make the chat summarization highly context dependent. In this work, we propose a novel unsupervised framework called RankAE to perform chat summarization without employing manually labeled data. RankAE consists of a topic-oriented ranking strategy that selects topic utterances according to centrality and diversity simultaneously, as well as a denoising auto-encoder that is carefully designed to generate succinct but context-informative summaries based on the selected utterances. To evaluate the proposed method, we collect a large-scale dataset of chat logs from a customer service environment and build an annotated set only for model evaluation. Experimental results show that RankAE significantly outperforms other unsupervised methods and is able to generate high-quality summaries in terms of relevance and topic coverage.Comment: Accepted by AAAI 2021, 9 page

Abstractive Multi-Document Summarization via Phrase Selection and Merging

We propose an abstraction-based multi-document summarization framework that can construct new sentences by exploring more fine-grained syntactic units than sentences, namely, noun/verb phrases. Different from existing abstraction-based approaches, our method first constructs a pool of concepts and facts represented by phrases from the input documents. Then new sentences are generated by selecting and merging informative phrases to maximize the salience of phrases and meanwhile satisfy the sentence construction constraints. We employ integer linear optimization for conducting phrase selection and merging simultaneously in order to achieve the global optimal solution for a summary. Experimental results on the benchmark data set TAC 2011 show that our framework outperforms the state-of-the-art models under automated pyramid evaluation metric, and achieves reasonably well results on manual linguistic quality evaluation.Comment: 11 pages, 1 figure, accepted as a full paper at ACL 201

Are we summarizing the right way? : a survey of dialogue summarization data sets

Dialogue summarization is a long-standing task in the field of NLP, and several data sets with dialogues and associated human-written summaries of different styles exist. However, it is unclear for which type of dialogue which type of summary is most appropriate. For this reason, we apply a linguistic model of dialogue types to derive matching summary items and NLP tasks. This allows us to map existing dialogue summarization data sets into this model and identify gaps and potential directions for future work. As part of this process, we also provide an extensive overview of existing dialogue summarization data sets

Controllable Abstractive Dialogue Summarization with Sketch Supervision

In this paper, we aim to improve abstractive dialogue summarization quality and, at the same time, enable granularity control. Our model has two primary components and stages: 1) a two-stage generation strategy that generates a preliminary summary sketch serving as the basis for the final summary. This summary sketch provides a weakly supervised signal in the form of pseudo-labeled interrogative pronoun categories and key phrases extracted using a constituency parser. 2) A simple strategy to control the granularity of the final summary, in that our model can automatically determine or control the number of generated summary sentences for a given dialogue by predicting and highlighting different text spans from the source text. Our model achieves state-of-the-art performance on the largest dialogue summarization corpus SAMSum, with as high as 50.79 in ROUGE-L score. In addition, we conduct a case study and show competitive human evaluation results and controllability to human-annotated summaries

Sentence Embedding Approach using LSTM Auto-encoder for Discussion Threads Summarization

Online discussion forums are repositories of valuable information where users interact and articulate their ideas and opinions, and share experiences about numerous topics. These online discussion forums are internet-based online communities where users can ask for help and find the solution to a problem. A new user of online discussion forums becomes exhausted from reading the significant number of irrelevant replies in a discussion. An automated discussion thread summarizing system (DTS) is necessary to create a candid view of the entire discussion of a query. Most of the previous approaches for automated DTS use the continuous bag of words (CBOW) model as a sentence embedding tool, which is poor at capturing the overall meaning of the sentence and is unable to grasp word dependency. To overcome these limitations, we introduce the LSTM Auto-encoder as a sentence embedding technique to improve the performance of DTS. The empirical result in the context of the proposed approach’s average precision, recall, and F-measure with respect to ROGUE-1 and ROUGE-2 of two standard experimental datasets demonstrates the effectiveness and efficiency of the proposed approach and outperforms the state-of-the-art CBOW model in sentence embedding tasks and boost the performance of the automated DTS model