Strategy to increase the number of halal self declared certification in Indonesia

Self-declared halal certification is a type of certification intended to simplify the halal certification process for Micro and Small Enterprises (MSEs). However, in reality, the number of self-declared halal certifications in Indonesia is still not maximizing its optimal potential. Out of the available quota of 349,834 free halal Self-declared certifications from governments, only 119,662 quotas have been used (BPJPH 2022). In fact, there are more than 64 million MSEs in Indonesia that are still not halal certified. Even though self-declared halal certification has advantages form MSEs over other types of halal certification, there are still several problems in implementation in the field which are reflected in the low number from MSEs that are halal certified. Therefore, a strategy is needed to answer this problem. The purpose of this research is to identify the SWOT analysis related to self-declared halal certification and to formulate a strategy to increase its usage from stakeholder perspective. SWOT method is used to applied the strengths, weaknesses, opportunities, and threats and the possible development strategies of self-declared stakeholder namely the Indonesian Ulema Council (MUI), PPH Assistance and Halal Product Guarantee Organizer (BPJPH) The ANP method prioritizes these four aspects and the best strategy in developing halal self-declared policy. An aggressive strategy is needed through equitable information dissemination and optimizing the support of PPH assistants to address the challenge of the low number of self-declared halal certifications. From this research we recommend the Government to provides a reasonable honorarium for PPH assistants. BPJPH can enhance governance and expedite the development of AI and blockchain technologies to facilitate UMK and PPH assistants in the document collection process. In addition, PPH assistants can adopt more proactive and creative approaches in their assistance

South American Expert Roundtable : increasing adaptive governance capacity for coping with unintended side effects of digital transformation

This paper presents the main messages of a South American expert roundtable (ERT) on the unintended side effects (unseens) of digital transformation. The input of the ERT comprised 39 propositions from 20 experts representing 11 different perspectives. The two-day ERT discussed the main drivers and challenges as well as vulnerabilities or unseens and provided suggestions for: (i) the mechanisms underlying major unseens; (ii) understanding possible ways in which rebound effects of digital transformation may become the subject of overarching research in three main categories of impact: development factors, society, and individuals; and (iii) a set of potential action domains for transdisciplinary follow-up processes, including a case study in Brazil. A content analysis of the propositions and related mechanisms provided insights in the genesis of unseens by identifying 15 interrelated causal mechanisms related to critical issues/concerns. Additionally, a cluster analysis (CLA) was applied to structure the challenges and critical developments in South America. The discussion elaborated the genesis, dynamics, and impacts of (groups of) unseens such as the digital divide (that affects most countries that are not included in the development of digital business, management, production, etc. tools) or the challenge of restructuring small- and medium-sized enterprises (whose service is digitally substituted by digital devices). We identify specific issues and effects (for most South American countries) such as lack of governmental structure, challenging geographical structures (e.g., inclusion in high-performance transmission power), or the digital readiness of (wide parts) of society. One scientific contribution of the paper is related to the presented methodology that provides insights into the phenomena, the causal chains underlying “wanted/positive” and “unwanted/negative” effects, and the processes and mechanisms of societal changes caused by digitalization

Journalism for voice-activated assistants and devices

Speech was human’s first great tool for communication. By developing sounds capable of creating meaning for a group, human beings were able to exchange important information, such as threats to the group. Writing has emerged only very recently in human history: about 5,500 years ago . The opposite was true in the history of the Internet: writing came first, then sound. The big leap only arrived in the 21st century, with Apple’s launch of Siri in 2011. From then on, these voice tools gained the definition of voice assistants, as they were able to listen to, respond and perform tasks through voice command. Since then, voice assistants have become popular and easily accessible to the global population. Currently five major voice assistants are available in Western markets. The issue of platform power is likely to become increasingly important for news publishers as Google and Amazon look to provide more aggregated news services via their voice assistants.info:eu-repo/semantics/publishedVersio

THE USE OF AI IN LANGUAGE LEARNING: WHAT YOU NEED TO KNOW

Kecerdasan Buatan adalah kekuatan transformasional dalam pendidikan, terutama dalam pembelajaran bahasa. Studi ini membahas berbagai alat AI yang digunakan untuk pembelajaran bahasa, seperti terjemahan mesin, teknologi ucapan, chatbot, dan konten yang dihasilkan oleh kecerdasan buatan. Studi ini secara komprehensif menjelajahi potensi dan tantangan yang terkait dengan peran kecerdasan buatan dalam pendidikan bahasa. Di satu sisi, kecerdasan buatan menawarkan manfaat seperti panduan personal, keterlibatan interaktif, dan pelacakan kemajuan. Namun, juga menimbulkan kekhawatiran tentang interaksi manusia yang berkurang, dampak potensial pada otonomi pembelajar, dan peran yang berkembang dari guru bahasa. Oleh karena itu, studi ini menekankan pentingnya menggabungkan prinsip-prinsip etika, transparansi, dan inklusivitas untuk memandu integrasi kecerdasan buatan dalam pendidikan secara bertanggung jawab. Penelitian ini menggunakan metodologi penelitian perpustakaan untuk membangun landasan teoritis yang kuat, menekankan peran penting integrasi kecerdasan buatan yang bertanggung jawab dalam meningkatkan pendidikan bahasa sambil menjaga standar etika yang tinggi

Complex online harms and the smart home:A scoping review

Background:Technological advances in the smart home have created new opportunities for supporting digital citizens’ well-being and facilitating their empowerment but have enabled new types of complex online harms to develop. Recent statistics have indicated that ‘smart’ technology ownership increases yearly, driven by lower costs and increased accessibility. Research on smart homes has also grown, focusing on technology perspectives at the expense of a user-centric approach sensitive to the smart home’s harms, risks, and vulnerabilities.Objective:This scoping review addresses the information gap by underscoring the scope of literature that exists regarding complex online harms, vulnerabilities, and risks associated with smart home technologies and citizens’ agency. The goal is to understand the state of knowledge, gaps in the literature, and areas for future study. The importance and originality of this paper lie in its interdisciplinary review and approach. It is hoped that this research will contribute to a deeper understanding of complex online harms in the smart home.Design:Three online databases were utilised to identify papers published between 2017 and 2022, from which we selected 235 publications written in English that addressed harms, risks, vulnerabilities, and agency in the smart home context. This allowed us to map contemporary literature to reveal significant gaps in our understanding of the complex online harms affecting smart home users and identify opportunities for further research.Results:This review identified emerging themes of ‘risks’, ‘vulnerabilities’, and ‘harms’ in that order of frequency within the literature on smart homes. The usage of terms is skewed towards computing science and information security, which comprised the majority of the literature at 54.6%. Human–computer interaction papers contributed 24.4%, while social sciences accounted for 16.2%.Conclusion:Risks, harms and vulnerabilities within smart home ecosystems and IoTs are ongoing issues with complexities that necessitate research. Privacy, security, and well-being are key themes that embody the scope of complex harms affecting smart home devices in the broad literature. This review establishes disciplinary research gaps, especially in user-centred perspectives, due to a heavy technology focus in the existing literature. Therefore, further research is needed to address emergent risks, harms and vulnerabilities of smart home devices and understand how user agency and autonomy can complement the design, interface, and socio-technical aspects of smart home systems

Virtual assistants in customer interface

This thesis covers use of virtual assistants from a user organization’s perspective, exploring challenges and opportunities related to introducing virtual assistants to an organization’s customer interface. Research related to virtual assistants is spread over many distinct fields of research spanning several decades. However, widespread use of virtual assistants in organizations customer interface is a relatively new and constantly evolving phenomenon. Scientific research is lacking when it comes to current use of virtual assistants and user organization’s considerations related to it. A qualitative, semi-systematic literature review method is used to analyse progression of research related to virtual assistants, aiming to identify major trends. Several fields of research that cover virtual assistants from different perspectives are explored, focusing primarily on Human-Computer Interaction and Natural Language Processing. Additionally, a case study of a Finnish insurance company’s use of virtual assistants supports the literature review and helps understand the user organization’s perspective. This thesis describes how key technologies have progressed, gives insight on current issues that affect organizations and points out opportunities related to virtual assistants in the future. Interviews related to the case study give a limited understanding as to what challenges are currently at the forefront when it comes to using this new technology in the insurance industry. The case study and literature review clearly point out that use of virtual assistants is hindered my various practical challenges. Some practical challenges related to making a virtual assistant useful for an organization seem to be industry-specific, for example issues related to giving advice about insurance products. Other challenges are more general, for example unreliability of customer feedback. Different customer segments have different attitudes towards interacting with virtual assistants, from positive to negative, making the technology a clearly polarizing issue. However, customers in general seem to be becoming more accepting towards the technology in the long term. More research is needed to understand future potential of virtual assistants in customer interactions and customer relationship management.Tämä tutkielma tutkii virtuaaliassistenttien käyttöä käyttäjäorganisaation perspektiivistä, antaen käsityksen mitä haasteita ja mahdollisuuksia liittyy virtuaaliassistenttien käyttöönottoon organisaation asiakasrajapinnassa. Virtuaaliassistentteihin liittyvä tutkimus jakautuu monien eri tutkimusalojen alaisuuteen ja useiden vuosikymmenien ajalle. Laajamittainen virtuaaliassistenttien käyttö asiakasrajapinnassa on kuitenkin verrattain uusi ja jatkuvasti kehittyvä ilmiö. Tieteellinen tutkimus joka liittyy virtuaaliassistenttien nykyiseen käyttöön ja käyttäjäorganisaation huomioon otetaviin asioihin on puutteellista. Tämä tutkielma käyttää kvalitatiivista, puolisystemaattista kirjallisuusanalyysimetodia tutkiakseen virtuaaliassistentteihin liittyviä kehityskulkuja, tarkoituksena tunnistaa merkittäviä trendejä. Tutkimus kattaa useita tutkimusaloja jotka käsittelevät virtuaaliassistentteja eri näkökulmista, keskittyen pääasiassa Human-Computer Interaction- sekä Natural Language Processing -tutkimusaloihin. Lisäksi tutkielmassa on tapaustutkimus suomalaisen vakuutusyhtiön virtuaaliassistenttien käytöstä, joka tukee kirjallisuusanalyysiä ja auttaa ymmärtämään käyttäjäorganisaation perspektiiviä. Tutkielma kuvailee kuinka keskeiset teknologiat ovat kehittyneet, auttaa ymmärtämään tämänhetkisiä ongelmia jotka koskettavat organisaatioita sekä esittelee virtuaaliassistentteihin liittyviä mahdollisuuksia tulevaisuudessa. Tapaustutkimukseen liittyvät haastattelut antavat rajoitetun kuvan kyseisen uuden teknologian käyttöön liittyvistä haasteista vakuutusalalla. Tapaustutkimus ja kirjallisuusanalyysi osoittavat että virtuaaliassistenttien käyttöönottoon liittyy erilaisia käytännön haasteita. Jotkut haasteet vaikuttavat olevan toimialakohtaisia, liittyen esimerkiksi vakuutustuotteita koskeviin neuvoihin. Toiset haasteet taas ovat yleisempiä, liittyen esimerkiksi asiakaspalautteen epäluotettavuuteen. Eri asiakassegmenteillä on erilaisia asenteita virtuaaliassistentteja kohtaan, vaihdellen positiivisesta negatiiviseen, joten kyseinen teknologia on selvästi polarisoiva aihe. Pitkällä aikavälillä asiakkaiden asenteet teknologiaa kohtaan vaikuttavat kuitenkin muuttuvan hyväksyvämpään suuntaan. Lisää tutkimusta tarvitaan jotta voidaan ymmärtää virtuaaliassistenttien tulevaisuuden potentiaalia asiakaskohtaamisissa ja asiakkuudenhallinnassa

Augmented Facilitation: Designing a multi-modal Conversational Agent for Group Ideation

Human facilitators face the challenge to structure and collect relevant insights from collaborative creative work sessions, which can suffer if they face a high workload. Hence, for effective value co-creation in organizational ideation we suggest an facilitation augmentation with a conversational agent (CA). CAs have the ability to support respective collaborative work by documenting and analyzing unstructured data. Following the design science research paradigm, and based on the literature about facilitation and human-AI collaboration, we derive design principles to develop a CA prototype that collects ideas from a group ideation session and displays them back in a structured (multi-modal) manner. We evaluate the CA by conducting four focus groups. Key findings show that the CA successfully distills and enriches information. Our study contributes to understanding the role of CA in augmenting facilitation and it provides guidance for practice on how to integrate these technologies in group meetings