AN ALGORITHM OF FUZZY INFERENCE SYSTEM FOR HUMAN RESOURCES SELECTION TOOLS

This article offers an original Human Resources selection procedure based on Mamdani fuzzy inference system (FIS) dedicated to compute multiple results each from different type of analyzing criterions. The modeling and information analysis of the FIS are developed to draw a general conclusion from several results each produced by Human Resources selection basic criterion. Simulation experiments are carried out in MATLAB environment

AN INTERVAL TYPE 2 FUZZY EVIDENTIAL REASONING APPROACH TO PERSONNEL RECRUITMENT

Recruitment process is a procedure of selecting an ideal candidate amongst different applicants who suit the qualifications required by the given institution in the best way. Due to the multi criteria nature of the recruitment process, it involves contradictory, numerous and incommensurable criteria that are based on quantitative and qualitative measurements. Quantitative criteria evaluation are not always dependent on the judgement of the expert, they are expressed in either monetary terms or engineering measurements, meanwhile qualitative criteria evaluation depend on the subjective judgement of the decision maker, human evaluation which is often characterized with subjectivity and uncertainties in decision making. Given the uncertain, ambiguous, and vague nature of recruitment process there is need for an applicable methodology that could resolve various inherent uncertainties of human evaluation during the decision making process. This work thus proposes an interval type 2 fuzzy evidential reasoning approach to recruitment process. The approach is in three phases; in the first phase in order to capture word uncertainty an interval type 2(IT2) fuzzy set Hao and Mendel Approach (HMA) is proposed to model the qualification requirement for recruitment process. This approach will cater for both intra and inter uncertainty in decision makers’judgments and demonstrates agreements by all subjects (decision makers) for the regular overlap of subject data intervals and the manner in which data intervals are collectively classified into their respective footprint of uncertainty. In the second phase the Intervaltype 2 fuzzy Analytical hierarchical process was employed as the weighting model to determine the weight of each criterion gotten from the decision makers. In the third phase the interval type 2 fuzzy was hybridized with the ranking evidential reasoning algorithm to evaluate each applicant to determine their final score in order to choose the most ideal candidate for recruitment.The implementation tool for phase two and three is Java programming language. Application of this proposed approach in recruitment process will resolve both intra and inter uncertainty in decision maker’s judgement and give room for consistent ranking even in place of incomplete requirement

Recruitment Process Based on Computing with Words using Interval Type-2 Fuzzy Set HM Approach

Abstract-- Recruitment process is a procedure of selecting an ideal candidate amongst different applicants who suit the qualifications required by the given institution in the best way. Due to the multi criteria nature of the recruitment process, it involves human evaluation which is often characterized with subjectivity and uncertainties in decision making. Given the uncertain, ambiguous, and vague nature of recruitment process there is need for an applicable methodology that could resolve various inherent uncertainties of human evaluation during the decision making process. Computing with word is a methodology in which the objects of computation are words and propositions drawn from a natural language and have more important bearing on how human make perception-based rational decisions in an environment of imprecision, uncertainty and partial truth. In this paper in order to capture word uncertainty an interval type 2 (IT2) fuzzy set using Hao and Mendel Approach (HMA) is proposed to model the qualification requirement for recruitment process in an academic environment. This approach will cater for both intra and inter uncertainty in decision makers’ judgments and demonstrates agreements by all subjects (decision makers) for the regular overlap of subject data intervals and the manner in which data intervals are collectively classified into their respective footprint of uncertainty

INTERVAL TYPE-2 FUZZY MODEL FOR CUSTOMER COMPLAINT HANDLING

Complaint management system (CMS) has become increasingly important for organizations, businesses, and government in Malaysia. The interaction between customers and business provider based on complaints which referring to perceptions and wording involves uncertainties and not an easy task in complaint handling process to rank the complaint

FUZZY LOGIC PROCEDURE FOR DRAWING UP A PSYCHOLOGICAL PROFILE OF LEARNERS FOR BETTER PERCEPTION IN COURSES

This article offers an original classification procedure based on Mamdani fuzzy inference system (FIS) dedicated to compute multiple criterions each from different type of psychological profiles. The modelling and information analysis of the FIS are developed to draw a general conclusion from several psychological criterions in order to provide better pre-course lecturer preparation and thus better students’ perception. Simulation experiments are carried out in MATLAB environment

INTERVAL TYPE-2 FUZZY MODEL FOR CUSTOMER COMPLAINT HANDLING

Complaint management system (CMS) has become increasingly important for organizations, businesses, and government in Malaysia. The interaction between customers and business provider based on complaints which referring to perceptions and wording involves uncertainties and not an easy task in complaint handling process to rank the complaint

Operations Management

Global competition has caused fundamental changes in the competitive environment of the manufacturing and service industries. Firms should develop strategic objectives that, upon achievement, result in a competitive advantage in the market place. The forces of globalization on one hand and rapidly growing marketing opportunities overseas, especially in emerging economies on the other, have led to the expansion of operations on a global scale. The book aims to cover the main topics characterizing operations management including both strategic issues and practical applications. A global environmental business including both manufacturing and services is analyzed. The book contains original research and application chapters from different perspectives. It is enriched through the analyses of case studies

Knowledge aggregation in people recommender systems : matching skills to tasks

People recommender systems (PRS) are a special type of RS. They are often adopted to identify people capable of performing a task. Recommending people poses several challenges not exhibited in traditional RS. Elements such as availability, overload, unresponsiveness, and bad recommendations can have adverse effects. This thesis explores how people’s preferences can be elicited for single-event matchmaking under uncertainty and how to align them with appropriate tasks. Different methodologies are introduced to profile people, each based on the nature of the information from which it was obtained. These methodologies are developed into three use cases to illustrate the challenges of PRS and the steps taken to address them. Each one emphasizes the priorities of the matching process and the constraints under which these recommendations are made. First, multi-criteria profiles are derived completely from heterogeneous sources in an implicit manner characterizing users from multiple perspectives and multi-dimensional points-of-view without influence from the user. The profiles are introduced to the conference reviewer assignment problem. Attention is given to distribute people across items in order reduce potential overloading of a person, and neglect or rejection of a task. Second, people’s areas of interest are inferred from their resumes and expressed in terms of their uncertainty avoiding explicit elicitation from an individual or outsider. The profile is applied to a personnel selection problem where emphasis is placed on the preferences of the candidate leading to an asymmetric matching process. Third, profiles are created by integrating implicit information and explicitly stated attributes. A model is developed to classify citizens according to their lifestyles which maintains the original information in the data set throughout the cluster formation. These use cases serve as pilot tests for generalization to real-life implementations. Areas for future application are discussed from new perspectives.Els sistemes de recomanació de persones (PRS) són un tipus especial de sistemes recomanadors (RS). Sovint s’utilitzen per identificar persones per a realitzar una tasca. La recomanació de persones comporta diversos reptes no exposats en la RS tradicional. Elements com la disponibilitat, la sobrecàrrega, la falta de resposta i les recomanacions incorrectes poden tenir efectes adversos. En aquesta tesi s'explora com es poden obtenir les preferències dels usuaris per a la definició d'assignacions sota incertesa i com aquestes assignacions es poden alinear amb tasques definides. S'introdueixen diferents metodologies per definir el perfil d’usuaris, cadascun en funció de la naturalesa de la informació necessària. Aquestes metodologies es desenvolupen i s’apliquen en tres casos d’ús per il·lustrar els reptes dels PRS i els passos realitzats per abordar-los. Cadascun destaca les prioritats del procés, l’encaix de les recomanacions i les seves limitacions. En el primer cas, els perfils es deriven de variables heterogènies de manera implícita per tal de caracteritzar als usuaris des de múltiples perspectives i punts de vista multidimensionals sense la influència explícita de l’usuari. Això s’aplica al problema d'assignació d’avaluadors per a articles de conferències. Es presta especial atenció al fet de distribuir els avaluadors entre articles per tal de reduir la sobrecàrrega potencial d'una persona i el neguit o el rebuig a la tasca. En el segon cas, les àrees d’interès per a caracteritzar les persones es dedueixen dels seus currículums i s’expressen en termes d’incertesa evitant que els interessos es demanin explícitament a les persones. El sistema s'aplica a un problema de selecció de personal on es posa èmfasi en les preferències del candidat que condueixen a un procés d’encaix asimètric. En el tercer cas, els perfils dels usuaris es defineixen integrant informació implícita i atributs indicats explícitament. Es desenvolupa un model per classificar els ciutadans segons els seus estils de vida que manté la informació original del conjunt de dades del clúster al que ell pertany. Finalment, s’analitzen aquests casos com a proves pilot per generalitzar implementacions en futurs casos reals. Es discuteixen les àrees d'aplicació futures i noves perspectives.Postprint (published version